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Copthorne Hotel Slough - Windsor

Official SiteUS$59*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Copthorne Hotel Slough - Windsor
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1,511 Reviews from our TripAdvisor Community

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Showing 1,473: English reviews
Start your review of Copthorne Hotel Slough - Windsor
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Reviewed 2 days ago NEWvia mobile

Utterly disappointed with this hotel. It's in massive need of a reeferb. From used worn out carpets to ancient tiles that are that discoloured they are almost brown. I found the reception staff un-intrested. The place is an absolute rip off to. There is only 2 plug sockets in the room both miles away from the bed and even further...

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Thank scott w
Market Weighton, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

Not my favourite place to stay but the room was a big improvement on my last visit although still very tired with huge stains on the carpet Bathroom didn't smell anywhere near as bad Breakfast was better too easier to get served, more choice. Reasonably priced, reasonable value for money if it's a quick stay

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Helpful?
Thank Drumaqueen_MW
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your review. Whilst I am relieved that your stay was an improvement I would have been happier if you had been more amazed.... We are at the quote stages for the re-carpeting of two floors which will be a great relief to us all. The annoying thing is that the existing carpet has not been...

Reviewed 5 days ago NEWvia mobile

Stayed here for the second time as it's close to our business meeting the next day. The hotel is extremely dated from the outside but a little better inside. Booked meeting room and overnight room. The meeting room internet access was terrible and totally unusable. I ended up opening a mobile hotspot which all my four colleague's used. For a...

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Helpful?
Thank zedk7
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for reviewing us. So sorry that the internet access gave you problems. We are changing our provider as we speak and hope to move across by the end of next month. I have brought your post to the attention of our Meeting & Events Manager and asked her to contact you. She will need your company...

Derbyshire, England
Reviewed 6 days ago NEW

We stayed with our two young grandchildren and had a lovely time. Excellent location for getting to Legoland The Staff were extremely friendly and food was quite good. Slightly disappointing points. - Room nice, but too warm and turning the air con to cold didn't seem to cool it down any. There were two lifts, but one was out of...

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Helpful?
Thank Pig57
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Such a lovely review and thank you for it. Such a pity about the issues with our lift. There is signage in place apologising to our guests and explaining that we are now in the hands of our Lift contractors who fortunately fully grasp the urgency of our situation. Delighted that you and your grandchildren enjoyed your adventure...

Newport, United Kingdom
Reviewed 1 week ago

The building is a little bit dated but the rooms are clean and comfy and for a large hotel it's quiet. For the proximity to Windsor it's good value for what you get. The staff are always friendly. The one thing I would really say is beware the car park if you have a larger car - the corners and...

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Helpful?
Thank CurryBee
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you so much for your lovely review. So sorry our car park gave you a fright. I have been negotiating it for 13 years now so it holds no fears for me, however, I do remember feeling the same as you for the first few days but then I am rubbish at parking I am told! When...

Nottinghamshire, United Kingdom
Reviewed 1 week ago

This hotel is situated very handy for several places. Just off the M4 too. Tick, Reception- there. Room okay but air con not working. But I found that my preference- basic- for normal food was limited - nowhere to go. Lack of Real Ale - for me too. Bed was very hard for us too, my wife also commented on...

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Helpful?
Thank Robbo220364
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, thank you for your comments. Sorry there were a couple of issues but pleased to hear you would stay with us again. I have spoken to our Le Club Manager who assures me that our main pool never ever drops under 29 degrees and is in fact heated to 32 when there are baby swim classes, yes, the...

Reviewed 1 week ago via mobile

We have just come back from the hotel after staying for one night, we arrived yesterday teatime after a busy day at legoland, the check in was all fine and the reception was nice I asked about a cot in our room, one hadn't been added but by the time we got up to our room the lady was there...

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Helpful?
Thank Emily N
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you so much for your review, pleased to hear that your stay was a good one and that you and your family enjoyed our hotel and its facilities and felt that we offer good value for money - we try very hard to do just that so it is lovely to see we are successful. We will...

Edinburgh
Reviewed 2 weeks ago

Good points - spacious room and a very reasonable Chinese restaurant. Not so good points - no temperature control in the bedrooms, only one lift working, club lounge not providing advertised service, internet unuseable for business purposes (even paid version). Downright silly point - offering customers a voucher for two complimentary drinks because of lack of club lounge service and...

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Helpful?
Thank Liberton
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your comments, Happy that you enjoyed your room and your food in Bugis Street, however, I feel just as frustrated as you did regarding the 'mistaken' 2nd voucher. You voted with your feet and quite frankly, so would I. I would very much like to speak with you ( and return your £4.75) if you...

London, United Kingdom
Reviewed 2 weeks ago via mobile

My partner and I stayed here with our boy (5) overnight as was a cheaper option than legoland hotel. Bedroom facilities fine, as you would expect. Breakfast was included that was standard also. Partner had to pay for latte from different bar as couldn't order with buffet breakfast. Didn't use the pool facilities as ran out of time. Overall hotel...

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Helpful?
2Thank Cassandra110791
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your review. So pleased that your stay was a good one and that you enjoyed your room. Bit puzzled about the food cost however, I have priced all the items you mentioned which come out at just over £40, perhaps there was another item on your bill which would explain it. We do try very...

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

I have just returned from a 2 night stay at the Copthorne. I have to say the website and internet pictures make a look a lot more fancy than it actually is. Its one of those places where you can tell that was probably the height of luxury when it first opened in the 90's but it is now well...

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Helpful?
Thank Tracey090
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you so much for your review. Yes we can be busy with children and their families visiting Legoland during the school and back holidays, at all other times we can be as romantic as the next man!! We do have a lift from the lower ground floor up to reception and there is signage in place, think...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Copthorne Hotel Slough - Windsor

Address: Cippenham Lane, Slough SL1 2YE, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: $106 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Slough - Windsor 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Copthorne Slough - Windsor Hotel Slough
Copthorne Hotel Slough
Hotel Style:
#4 Luxury Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Slough - Windsor staff and other travellers.
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Questions? Get answers from Copthorne Hotel Slough - Windsor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the business floor if you want to be away from families”
CurryBee, 16 May 2017 | Read review
“Ask for one with temperature control (suspect there is no air con)”
Liberton, 10 May 2017 | Read review
“Just go for a room. The Suite we found to be just a room with a separate bed area and a couch that folded down as a bed.”
belmulleterris, 4 May 2017 | Read review
“Rear of the hotel”
MickB476, 30 Apr 2017 | Read review
“Upper/Club floors are quiet and you can see Windsor Castle in the distance (albeit with a container yard and the M4 in the foreground!)”
Redspan, 25 Apr 2017 | Read review
5 of 5
Official Site
US$59* /night
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Prices are for 1 room, 2 adults
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