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Bay Norbreck Hotel

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Bay Norbreck Hotel
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361 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

Stayed here for 1 night with National Holidays. The hotel is a little bit run down but is very clean & the staff were super friendly. Very nice food, reasonably priced bar & comfy beds. The hotel was short staffed during our evening meal I was a bit disappointed that I couldn't get a drink to have with my dinner.... More 

Helpful?
Thank zoecun
Maryport, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 days ago NEW

Booked this with shearing coach holiday for the price we were expecting a basic break, local pick up in a very comfortable coach,arrived in good time and our cases were taken to our spotless room with a comfy bed . Every evening a three course meal with 3 choices on each course,entertainment every night ,and 4drinks pr person and it... More 

Helpful?
Thank usatmattlyn
Huddersfield, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Just returned from a 4 day trip to The Norbreck. We were lucky to get a sea view double room, the room was ok there was refurbishment going on so a little noisy and dusty the tops of the curtains were covered in a fine white dust. The bathroom was very small with peeling paint, was cold even with the... More 

Helpful?
Thank Anne K
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your review Anne. I have passed your comments onto the team who were pleased to hear you found them hard working and pleasant, they are a great team. We are closely monitoring the issues raised with the food and are sorry if this upset your break. I look forward to welcoming you again in the New Year. More 

Huddersfield
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

Had another enjoyable break here last weekend. This is now the 5th time I have stayed here. Shearings are undertaking a gradual rolling refurbishment programme, and on each time I've been more has been done - new windows, lift, room refurbishments etc. and more was in the process of being done this time. My own refurbished 2nd floor room had... More 

Helpful?
Thank metromanHuddersfield
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thankyou for taking the time to write and I’m very pleased you enjoyed your stay with us. We are very lucky to have such lovely views here, we are the only hotel in Scarborough that can see both bays. We have, as you mentioned, found ourselves at that point in the year when we get spruced up and the next... More 

Alicante, Spain
1 review
Reviewed 3 weeks ago

Just spent 5 days in this hotel. On arrival found room had windows open and no heating in November! Heating did not work for 24 hours and had to ask three times for it to be resolved and blankets provided. Other public rooms also very cold. Room was very tatty with holes in the curtains and scuffy furniture. The large... More 

Helpful?
Thank Patricia H
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review, I’m very sorry your stay with us wasn’t as you had hoped. I’m sorry you felt it was too cold for you, we do have extra heaters we can put in the rooms and can, as you rightly said, provide extra blankets for those guests who feel the North Yorkshire... More 

Travellers are raving about these Scarborough hotels

Nottingham
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 weeks ago

Visited the Norbreck for 3 nights. Very reasonable charges and 4 free drinks each on the Saturday night. Entertainment every night - bingo, quiz and entertainer. The food was very good and varied. The situation of the Norbreck would mean it would be difficult for anyone with mobility problems. It is high up on the cliff near the Castle at... More 

Helpful?
Thank Chrismar50
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you so much for your lovely comments and I’m so pleased you enjoyed your stay with us. We are incredibly lucky to have such wonderful views here but this is due to our location on the hill. We have set rates for our guests with a local taxi company and a lot of guests do take advantage of this.... More 

Tattershall, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

The hotel is situated at the top of a hill with most rooms over looking or being able to see some sea. The room was dusty. The staff are helpful and pleasant. The evening cabaret is good IF your over 70 , with the exception of one multi instrument playing artist who played a much better variety of music and... More 

Helpful?
1 Thank LindaHy2014
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review and I’m sorry your stay with us wasn’t what you had hoped. The comments you made about our restaurant have been passed onto both my kitchen and restaurant teams as this is something we closely monitor in order to constantly improve our service to guests. I’m glad you enjoyed some... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2016

shearing break.2hours sat waiting both ways at normaton,never again.hotel lovely position,but needs updating,decor worn,needs tlc.service very slow at meal times.staff are friendly. day trips excellent

Helpful?
4 Thank peterthfc
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review. I am sorry your journey here wasn’t as pleasurable as it could have been and I will pass on your comments to the transport team. We are currently undergoing some refurbishment so the next time you visit we hope you will be benefit from this. I have passed on your... More 

Level Contributor
5 reviews
Reviewed 29 October 2016 via mobile

Just returned from an enjoyable shearings break, good food, good trips and most of the staff helpful and friendly, special mention to Noah our waiter, who worked so hard and always friendly. Great view from the hotel of the bay and castle. Hotel could do with updating in certain areas.

Helpful?
Thank Anita C
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your lovely comments about your stay with us, I’m glad you enjoyed your break. It is always a pleasure to be able pass on appreciation to my team. We are currently undergoing our annual refurbishment so the next time you visit you will be able to see the updates. More 

Oxon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2016

Hotel in a lovely position overlooking the beach, decor looks a bit tatty in places, but rooms were clean and warm. Having been to a good few Shearings Hotels I have usually found the food and service to be of a good standard for what you pay. This was not the case here. Service was very slow, with long waits... More 

Helpful?
Thank happyinvegas_uk
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review. I can only apologise that we did not provide the service you expected on this occasion. I will investigate the comments you have made about the food and the waiting times. We are currently undergoing our refurbishment of some bedrooms along with other areas being updated and renovated throughout the... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more   less 

Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range: $50 - $151 (Based on Average Rates for a Standard Room)
Number of rooms: 52
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Questions & Answers

Here's what travellers have asked, with answers from Bay Norbreck Hotel staff and other travellers.
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Questions? Get answers from Bay Norbreck Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have a sea view and has been refurbished ,I saw some friends stayed in and all good 216 had poor water pressure in shower”
 of 5 bubbles usatmattlyn, 29 Nov 2016 | Read review
“Make sure the room is not over the ballroom or disco! Friends were kept awake until 3am.”
 of 5 bubbles A8557HZpatriciah, 8 Nov 2016 | Read review
“We paid £21 each extra for a sea view. Well worth it.”
 of 5 bubbles Chrismar50, 1 Nov 2016 | Read review
“look at a few rooms”
 of 5 bubbles peterthfc, 30 Oct 2016 | Read review
“Room 202 on the second floor, was very quite and over looks the bay”
 of 5 bubbles margaretbuck, 9 Oct 2016 | Read review
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