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The Crown Spa Hotel

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4,122 Reviews from our TripAdvisor Community

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Showing 4,116: English reviews
Stockport
1 review
Reviewed 9 June 2016

At first we were put into an awful room with a brick wall straight out of the window!! You couldn't even see what the weather was like! However I complained and we were moved to a lovely bright room. All staff were really lovely

Review collected in partnership with this hotel

Helpful?
Thank 91howk
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay once you had moved rooms and that you encountered lovely staff. May I recommend should you ever decide to return to stay in the future to book direct with the hotel to receive our Advantages discounts.... More 

Durham
1 review
Reviewed 9 June 2016

We had an Excellent family stay with helpful staff, a good size family room ideal for 2 children. The hotel was clean and well looked after with a nice outside area for food, weather permitting. The Spa facilities and treatments were very good and staff helpful.

Review collected in partnership with this hotel

Helpful?
Thank Louise W
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am delighted that you enjoyed your stay with us and that you encountered helpful staff during your visit. I certainly hope you would return to stay again in the future and may I suggest booking direct with the hotel. We all look forward to... More 

Sunderland, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 June 2016 via mobile

The hotel or spa didn't really live up to our expectations - I know everybody is different. Check-in was quick, friendly and easy. Our room was tiny. Yes, the view was dreadful but as we were only staying the night (and just interested in the spa) we weren't fussed. We were offered a sea view room for an extra £20,... More 

Helpful?
Thank bex47
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. Room 109 is a rear facing room and smaller than some rooms, this is reflected in the price but we do expect our customers to... More 

Barnsley
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 June 2016

Lovely stay. Very nice hotel, just what we were looking for. Very relaxing and a great atmosphere. Food very nice and the leisure facilities were an added bonus. Friendly staff, couldnt have asked for more.

Review collected in partnership with this hotel

Helpful?
Thank Tim H
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay with us and that you encoutered friendly staff during your visit. I certainly hope you would return to stay in the future and may I recommend booking direct with the hotel. We all look forward to... More 

Bury St Edmunds
1 review
Reviewed 8 June 2016

We had a lovely weekend at the crown spa hotel, our only gripe was the size of the room, very small for a double room. Supposed to have a king size bed but that seemed smaller, probably to fit in the room

Review collected in partnership with this hotel

Helpful?
Thank tma514
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. My apologies that it may have appeared the bed was not a king-sized bed but I can assure you that it was, a UK king... More 

Chesterfield, United Kingdom
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 June 2016

Fabulous hotel, in a wonderful position. Love it any time of year. Town centre a short walk over the bridge and beach front a short walk through gardens or a trip on the perambulator to the spa theatre. Worth up grading to a superior room, the amazing sea view room we had was large, very comfortable and well equipped with... More 

Review collected in partnership with this hotel

Helpful?
Thank kay l
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review. I am delighted that you enjoyed your recent stay with us and that you would return once again in the future. We all look forward to seeing you soon! Kindest regards, Hayley Cook, Assistant Manager. More 

South Yorkshire
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 June 2016

Stayed here for one night at the end of May for a birthday treat. Reception staff were very friendly and helpful. We booked an executive king room which was a good size and had an ensuite bath with mood lighting. There was also complementary tea and coffee making facilities with a good selection on offer. The only negative comment that... More 

Helpful?
Thank Snowy47
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay with us and that you encountered friendly and helpful staff. I must apologise regarding the warmth in your room, unfortunately we are a grade 2 listed building with this being the first purpose built hotel in the... More 

Amble
1 review
Reviewed 8 June 2016

We've not visited this hotel for quite some time after a disappointing stay. But since it had been a firm favourite for many years we decided to give it a try again. I'm so glad we did. From the moment we arrived at the door it was fantastic. The check-in quick, efficient and polite. The room was great, very clean... More 

Review collected in partnership with this hotel

Helpful?
Thank neila122
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay with us and that your faith has been restored! I hope you are able to book direct when you stay to receive our Advantages discounts. We all look forward to seeing you again soon! Kindest regards, Hayley... More 

Northampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

Had a fantastic stay at Crown Spa Hotel, it exceeded our expectations. The hotel was clean and friendly staff. The breakfast had good choice and plentiful. We could not fault anything. The spa area was lovely to go and relax after a long day walking!!

Review collected in partnership with this hotel

Helpful?
Thank Dawn H
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay and that the hotel exceeded your expectations. I am also very pleased that you encountered friendly staff. I certainly hope you would consider staying again in the future and may I suggest booking direct with the hotel.... More 

Derby, United Kingdom
Level Contributor
563 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed 7 June 2016 via mobile

We booked here and unusually didn't check the reviews first as in a bit of a rush to book. We were very pleasantly surprised as we drove up to it. It looks very large and has a good presence in the area. We had booked a superior room which was very nice and spacious with a very comfy bed. The... More 

Helpful?
Thank Tony_and_Kay
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay with us and that you encountered friendly staff. I certainly hope you would consider returning to stay in the future and may I suggest booking direct with the hotel to receive our Advantages discounts. We all... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 

Additional Information about The Crown Spa Hotel

Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range: $111 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crown Spa Hotel 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
Hotel Style:
#2 Business Hotel in Scarborough
#4 Romantic Hotel in Scarborough
#6 Family Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from The Crown Spa Hotel staff and other travellers.
9 questions
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over a year ago
Lytham St Anne's, United Kingdom
over a year ago
yorkshire
1 month ago
sheffield
over a year ago

See all questions (9)

Questions? Get answers from The Crown Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“getting a room with a view of the sea adds to the experience,”
 of 5 bubbles V4887VKmichaels, 21 Nov 2016 | Read review
“The sea view of course is a must have”
 of 5 bubbles jacksogaz, 18 Nov 2016 | Read review
“We had front balcony room and it was perfect”
 of 5 bubbles a_imeekings, 15 Nov 2016 | Read review
“Don't except 503 !”
 of 5 bubbles tonygredshaw, 12 Nov 2016 | Read review
“We had room 106 with balcony abs sea view but there are quite a few on the same floor”
 of 5 bubbles ElaineJEastYorkshire, 11 Nov 2016 | Read review
5 of 5
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