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The Helaina

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461 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Birmingham, England, United Kingdom
Level Contributor
11 reviews
Reviewed 16 September 2013

We stayed in one of the luxury 5 star apartments. Lovely, modern, comfortable and clean. Fantastic sea views and only 5 minutes from Scarborough Castle. Would definitely recommend. Good value for money. Tea coffee biscuits available. Free parking with parking permits as well.

Helpful?
Thank Gina C
Hatfield, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2013

Had a very pleasant stay here. If I had to find any fault it would be that my room was to small for me. The staff are very kind, helpful and fun. The position of the place is superb with views that are amazing. Well done to all, you have a fantastic place there.

Helpful?
1 Thank Tracy M
Preston, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 August 2013

Top class Customer Service from Sharon and Leanne,called back early one afternoon to find Sharon going round rooms checking on the cleaners ,they dont want standards dropping and you cant blame them , this B & B really is you get what you pay for ,Sea view Deluxe rooms are spacious and excellent Sea Views, the Breakfasts are excellent, we... More 

Helpful?
4 Thank David B
London
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2013

We checked out a number of B&Bs in Scarborough before deciding on The Helaina. On arrival we were greeted by Sharon who was friendly and efficient. We opted for a sea view room which was a good decision. Everything was extremely clean and the bed was very comfortable. Bathrobes, TV, toiletries and refreshments were provided. There was a good selection... More 

Helpful?
Thank PoppyFlower S
Yorkshire
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 5 August 2013

We like this hotel and have stayed here before. The hotel is located on the cliff overlooking the magnificent North Bay (my favourite of the two bays) The breakfast is great with high quality ingredients cooked to order. Our room this time like the last time was very clean with a lovely bathroom. We like very much the idea of... More 

Helpful?
Thank Frequentflyer00
Rotherham, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 July 2013

Loved this B&B - will definitely return. We had a great sea view. The place was spotless, friendly and the breakfast was fabulous. We loved the honesty bar and the location 5mins from the castle could not be better. You even get a free parking ticket for 48hrs!!! The rooms were a bit small but this is an older style... More 

Helpful?
Thank Patrick_542013
Rotherham, United Kingdom
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 July 2013

This B&B is decorated to a very high standard and extremely clean throughout. Bed and facilities in our room were of a high standard which ensured a comfortable stay and nights sleep.The room however was on the small side. Breakfast was very extensive with quality food well prepared and served. The location is good, overlooking the North Bay but only... More 

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Thank PeterG170453
Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2013

Just a quick review. Met by Tom (who had actually left a message saying he would be out for 20 minutes should we arrive early - we didn't, but nice touch I thought) who was really canny. Quick tour showed off a smart B&B, which is what we would always look for and be willing to pay the extra for.... More 

Helpful?
Thank PhilSmith_11
Leeds, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 June 2013

I recently had a stay at The Helaina and I have to say that I was very impressed. I travel a lot for work and usually stay in the corporate chains but on this occasion I fancied something different. Starting with the check in, a pleasant lady, Leanne greeted me and was very friendly and informed me as to how... More 

Helpful?
Thank fatema a
Rotherham, United Kingdom
Level Contributor
179 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 22 June 2013

Beautifully appointed, extremely clean, more than your average in terms of the hospitality tray, very clean, breakfast was a hoot with the very friendly Leanne. Loved the wholemeal toast, as an earlier reviewer noted, the full English and the omelettes were excellent. The stairs , all 49, were great for exercise ; a little tiring though, but we were well... More 

Helpful?
Thank Gary D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Award Winning Helaina Guest House has newly refurbished rooms. The Helaina overlooks Scarborough's beautiful North Bay and has stunning sea views encompassing the castle and miles of coastline. We are 5 minutes walk from the town centre, North and South beaches, harbour, castle and lots of places to eat and drink. There is on-street parking and we provide free local parking permits on arrival. We have an small honesty bar and free WiFi throughout. Our newly refurbished rooms are modern, stylish and very comfortable with high quality en-suite facilities with soft bathrobes, large bath towels and beautiful toiletries. Our bedrooms are packed with goodies including LCD digital TV, hair driers, alarm clocks and refreshments including biscuits, tea, filter coffee, fruit teas and hot chocolate. Please note our rooms vary in size and view and not all rooms have sea views. All our rooms are pictured and described online, we recommend that guests look at this information before booking to ensure the accommodation meets your requirements. We also have newly refurbished modern Luxury Apartments located next door to The Helaina B&B. They offer spacious, comfortable accommodation for families and couples. Some have stunning Sea Views. They are available for bed and breakfast or self catering. ... more   less 

Additional Information about The Helaina

Address: 14 Blenheim Terrace Queens Parade, Scarborough YO12 7HF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range: $130 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Helaina 5*
Number of rooms: 19
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Also Known As:
The Helaina Hotel Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from The Helaina staff and other travellers.
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Windsor, Colorado

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with a sea view”
 of 5 bubbles jawa49, 18 Oct 2016 | Read review
“Front rooms have a a wonderful uninterrupted sea view”
 of 5 bubbles SteveH804, 16 Oct 2016 | Read review
“We had front superior.large room, lovely views.Bathroom quite small, but impeccable.”
 of 5 bubbles 851mauricem, 29 Sep 2016 | Read review
“Best views are in rooms 3,4, 7,8 and 10 & 11 but there is quite a few steps to the top ones!”
 of 5 bubbles Trickytree69, 6 Sep 2016 | Read review
“Room 4 is spacious and a fab view”
 of 5 bubbles kaz763, 22 Aug 2016 | Read review
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