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2017-10-29 2017-10-30
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    Ambassador Hotel

    | The Esplanade, Scarborough Y011 2AY, England
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     4 people are viewing this hotel
    US$74
    US$69
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    US$74
    US$74
    Traveller (466)
    Room & Suite (140)
    Pool & Beach (20)
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    Overview
    • Excellent23%
    • Very good32%
    • Average20%
    • Poor14%
    • Terrible11%
    Travellers talk about
    “pool and sauna” (33 reviews)
    “spa facilities” (52 reviews)
    “lovely hotel” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Hotel
    Family Rooms
    Bar/Lounge
    Accessible rooms
    Meeting Rooms
    3.0 Star Hotel
    All hotel details
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    Premier Inn Scarborough Hotel
    1,296 reviews
    #7 of 26 hotels in Scarborough
     
    Park Manor Hotel
    921 reviews
    #4 of 26 hotels in Scarborough
     
    Weston Hotel
    521 reviews
    #2 of 26 hotels in Scarborough
     
    The Crown Spa Hotel
    4,926 reviews
    #6 of 26 hotels in Scarborough
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,266)
    There are newer reviews for Ambassador Hotel
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    11 - 15 of 1,263 reviews

    Reviewed 4 weeks ago via mobile

    When we booked online my husband told them we are disabled and as we collected our keys and followed directions . two flights of stairs up and down. We reached our "Very" small double . Pushed against a wall which we couldn't get around. A...More

    Thank Wendywillcox1986
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 weeks ago

    Dear Guest Thank you for your feedback and we can only apologise if this room was not to your standards We do indeed have a lift to all floors which was pointed out to you and had we known before hand that you required a...More

    Reviewed 4 weeks ago via mobile

    The reception area is clean and spacious with large windows looking out over the bay. Our room was what I would have expected for a 3 star hotel. It was clean and with a dressing table, 6 foot bed, chair, TV and coffee making facilities....More

    Thank catherinevoyce
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 weeks ago

    Dear Guest Thank you for leaving your feedback regarding the hotel and your experience and we are pleased to hear that you enjoyed your stay. The scrambled egg is made with butter and milk (the usual way) I guess its just not to everyone taste...More

    Reviewed 4 weeks ago via mobile

    We stayed overnight in this hotel on using bathroom black hairs in bath on walls as well dirty carpets window catch broke paintwork filthy and not finished had to plug kettle in at bedside cabinet mirror on side of wardrobe dressing table in front of...More

    1  Thank ian s
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 weeks ago

    Dear Ian S Its a shame you had a bad experience with us and I can only apologise if the room was not up to your usual standards We take all feedback very serious and all points made will be investigated Regards

    Reviewed 4 weeks ago via mobile

    With a rare weekend to ourselves we booked the ambassador hotel for 2 nights. The online pictures looked good and we chose the delux double expecting a room of a reasonable standard.... we checked in no problem then waited about 5mins for the lift to...More

    1  Thank Zoer123
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 weeks ago

    Dear Zoer123 Its a shame you have reviewed the hotel on a stay that lasted 10mins We always give our guest's a full refund if they wish to leave, we would hate for anyone to stay who did not want to be here or who...More

    Reviewed 4 weeks ago via mobile

    Stayed here for 3 nights and was looking forward to it. Breakfast is decent and parking is easy as you get a pass for the duration of your stay and you can park on the road. The bedrooms are very basic ( I had a...More

    2  Thank anthony b
    Premier Inn Scarborough Hotel
    1,296 reviews
    #7 of 26 hotels in Scarborough
     
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    921 reviews
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    Weston Hotel
    521 reviews
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    The Crown Spa Hotel
    4,926 reviews
    #6 of 26 hotels in Scarborough
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$72 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in Scarborough
    • #8 Family Hotel in Scarborough
    • #11 Romantic Hotel in Scarborough
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Cancelon and Hotwire so you can book your Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    • Also Known As
    • Ambassador Hotel Scarborough
    Add Photo Photos
    Traveller (466)
    Room & Suite (140)
    Pool & Beach (20)
    Dining (11)
    Hotel & Grounds (271)
    Bathroom (51)
    Nearby
    Sponsored by:
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    4,926 reviews
    .54 km away
     
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    1,296 reviews
    1.01 km away
     
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    .14 km away
     
    Park Manor Hotel
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    2.33 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gazblackpooluk
    28 March 2017|
    Answer
    Response from Louise D | Reviewed this property |
    Hiya. yes there is a bar but no entertainment in hotel, its only a short walk from other bars though that have things on
    1
    Vote
    nicknack32
    Hi Amy, I can only say, lucky you for a clean room. We had to report them to the Environmental Health who agreed with us, sent an inspector and immediately instructed them to remove the bird poo from the window-sills that had been there for over a year, breeding bacteria. They also instructed them to do a deep clean with professional cleaners and I have an email from them stating the bad condition of the hotel. Take a look at the photos on my review, the dirt was everywhere, toilet, taps, bath, sink, carpets, radiators. I tried to have a civilised conversation with the hotel and they had said they would look into it... I am still waiting and waiting for my refund that never happened. They had an extremely bad attitude and seem only competent in replying with reasons for their downfall that are actually not true. I had booked 2 rooms and the other had body fluids on the cushions, pillow and bed. They are a disgusting organisation and the staff clearly couldn't give a fig. You must have had "the" clean room - as I said before, lucky for you.
    6 February 2017|
    AnswerShow all 7 answers
    Response from | Reviewed this property |
    We stayed there this weekend 1st July and had the same experience. Unclean room especially the bathroom and shower. Paid £159 for our room for one night expecting a premium from what we saw on the website a d couldn't... More
    1
    Vote
    Room Tips
    "Don't book room 18"
    Read review
    "Our room on the second floor had great sea views."
    Read review
    "Don't except room 118 or 207( horrendous beds)"
    Read review
    "Sea view rooms are fab but if you are an non smoker and sensitive to smoke your experience may be spoilt."
    Read review
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