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The staff at this hotel are very nice and so was the breakfast, its a shame i cannot say the same for the rooms, the first room we were given overlooked the trash bins outside our room and it smelt foisty, i asked to be...More
Thank Denise M
Response from CustomerService3638, General Manager at Ambassador HotelResponded 4 June 2016
Dear Denise M
Thank you for your feedback and you can be assured all feedback good and bad is taken very serious.
You will be pleased to hear the hotel is undergoing a mini referb but as you can imagine this is happening in stages...More
Stayed here for 1 night with my mum, wish we stayed longer! sea view was fab, lovely clean bedroom and bathroom and very friendly staff. Breakfast was a great variety. Will defiantly visiting again soon. thanks
We stayed at the hotel one night 12 May. The staff were so friendly and helpful. The twin room we had was massive with lovely comfy beds and we made use of the extra duvet in the wardrobe as it was a chilly night. The...More
Allocated a room on lower ground floor with frosted glass windows after booking 9 weeks before staying. The room was newly refurbished but with rubber, wet room type floor, no storage in the bathroom, but an excellent shower head. The bed was very comfortable, but...More
What a fantastic find in Scarborough, honestly can't fault this hotel and the service we received from PAIGE was absolutely fantastic, what a lovely friendly young lady, she made the stay even better, lovely to meet you and will defiantly be back again soon.
US$45 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 On the Beach Hotel in Scarborough
#8 Family Hotel in Scarborough
#11 Romantic Hotel in Scarborough
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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We stayed there this weekend 1st July and had the same experience. Unclean room especially the bathroom and shower. Paid £159 for our room for one night expecting a premium from what we saw on the website a d couldn't... More
We stayed there this weekend 1st July and had the same experience. Unclean room especially the bathroom and shower. Paid £159 for our room for one night expecting a premium from what we saw on the website a d couldn't believe our eyes when we walked in. I rarely leave a bad review as I know how hard it is to be perfect when busy but this was really bad. I've read some of the manager replies saying that they are doing the rooms up soon so maybe they should consider not letting people stay in the rooms that need renovating until they are done or even charging them a lot less than what we paid!