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All reviews double tree swimming lessons coach trip hilton honours member motorway services lounge area pool and gym leisure facilities newbury races buffet style night's sleep night stay restaurant staff budget hotel a lovely stay duty manager evening meal
I have stayed at this hotel on business quite a few times and have always found the staff friendly and approachable especially Paulo and Chelsea. The rooms are clean and quiet and the food which was included was always presented well and tasty, especially the...More
Not sure what all the bad reviews are about?
My partner and myself stayed here for three nights at the end of october and definitly recommend.
Although a little out of the way and not much around the hotel, you would have to drive out...More
Date of stay: October 2018
Response from AndreaODwyer, General Manager at Doubletree by Hilton Newbury NorthResponded 3 weeks ago
Thank you for such a wonderful review, it was a pleasure to read that you both enjoyed your stay and the team ensured you were well looked after.
I was made to feel very welcome from the minute i stepped through the door, the whole team are very helpful and ensured i was happy with everything. Especially Pedro who went out his way everytime to make sure my stay was as pleasant and...More
The staff where appauling with no customer service skills especially at the bar and during breakfast. The room was not you would expect at a Hilton (Room 117) and very drab. All this and more for £169.00 I don't think so.
Having reviewed hotels over the years and pride myself at giving honest feedback I was dreading our 'Secret Escapes' 3 night break after reading the awful comments on Tripadvisor especially as it was our wedding anniversary break.
Let me start by saying the hotel was...More