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Regency Park Hotel

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Regency Park Hotel
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716 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Reviewed 13 February 2016 via mobile

Staying in a dinner, bed and breakfast deal. Had a starters at 8.30pm then had to wait until 9.45pm for our mains. Even though we pre ordered our menu choices. Not impressed :-( we asked where our mains were and we're told another 5 mins as they were busy - then they came 15mins later.

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Helpful?
1Thank Rhiannon C
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am so sorry for the delays you experienced at dinner. We were staging a valentines event and the hotel was very busy, although I do appreciate that this is no excuse. I only hope that your particularly low score was as a result of your disappointing dining...

Faversham, United Kingdom
Reviewed 11 February 2016

Booked weekend away in February. Arrived to be greeted by a very friendly and helpful receptionist. Our room was a standard room, it was massive with a king size bed, settee, 2 armchairs, desk, mini fridge and safe. We enjoyed some leisure time in the spa and then had an afternoon tea which was very nice. Included in our stay...

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Helpful?
Thank MickeyMurph
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, It gives me so much pleasure to read reviews such as yours, Thank you. I will gladly share your feedback with all the team. We very much hope we have the opportunity to welcome back again soon. Kind Regards Jane

Cowes, United Kingdom
Reviewed 8 February 2016

I was a little unsure about this independent hotel, but those thoughts were unfounded. Wonderful welcome by the front desk staff and the room was fantastic - large double bed, good working desk, free wifi, sofa, TV with good channels, wardrobe with plenty of space and a great bathroom. This hotel has a good sized gym for a hotel with...

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Helpful?
Thank Bryan D
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Thank you for posting such a positive review and providing some feedback on your experience. I am delighted the team impressed and that you enjoyed your stay with us. We very much look forward to welcoming you back again soon I hope. Kind Regards Jane

Lincolnshire, United Kingdom
Reviewed 7 February 2016 via mobile

Very disappointing. 12 of us ladies decided to visit The Regency for a long over due catch up, and although the company was fab the food wasn't up to scratch. I can only think that due to there being 12 of us the hotel didn't have enough cake stands. Our sandwiches and cakes were brought out on large trays, and...

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Helpful?
2Thank Kimc1970
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. We value feedback good or bad in order for us to improve going forward. I am sorry on this occasion we did not live up to your expectations. We will however review what the issues were, to make sure this does not happen again. My sincere apologies to...

Longmont, Colorado
Reviewed 30 January 2016

Hotel is well located, quiet. Staff is friendly. The property is one of the newer ones in Newbury with a modern interior. Rooms are nice, spacious, quiet. The TV maybe a little small for zappers. Internet is free and has good performance. The gym is outstanding. New Precor fitness gear, top quality. For me one of the best hotels in...

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Helpful?
Thank Joe K
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Thank you for your positive comments and taking the time to post them. We are very proud of both our team and hotel facilities here, especially our newly refurbished gym. I am glad you had the opportunity to enjoy it. I hope you choose us again. Kind Regards Jane

Reading, United Kingdom
Reviewed 30 January 2016

good clean comfortable hotel,the staff are very effiecient and friendly nothing too much trouble.arrived early to use the spa and pool, a nice added extra until you can check in,very relaxing.the evening was well organised,great food and the dj may look past it,but he plays some good tunes for us to dance the night away.Late check out is a nice...

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Helpful?
Thank sue c
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, I was delighted to read your review. The Black and White Ball is a fabulous event which we've been holding for several years now. I am pleased you took full advantage of the package and used our lovely pool too. Our resident DJ has been with us for a while, but he never fails to deliver. Always ensuring...

Weymouth, United Kingdom
Reviewed 27 January 2016 via mobile

Just spent a couple of nights at this hotel it's nothing better than average. Room OK in the loft which is a bit strange shower good though. We eat in the restaurant last night when we wanted the bill for signing we were asked to wait in bar as the restaurant manager was too busy ! Waited but didn't appear...

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Helpful?
Thank Kevin G
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Thank you taking the trouble to write a review. I am disappointed we failed to make much of an impression on this occasion. However we have taken on board your comments and will use them to improve upon service going forward. Kind Regards Jane

London, United Kingdom
Reviewed 26 January 2016 via mobile

Beautiful hotel restaurant bar pool & gym , all staff are so helpful kind and very considerate they will help you and are so nice :0) The food is lovely dinner & breakfast is lovely and a really friendly atmosphere , I have stayed here and come back & they offer great deals :0) I will be back 100 percent...

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Helpful?
Thank LLLlivelovelaugh
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, Wow! reviews like yours are what we strive to achieve here at the Regency. It's fantastic when we learn that we are getting it right. All the team and I are very grateful to you for taking the time to post such positive comments. We very much look forward to welcoming all your family and friends. Kind Regards...

Salisbury, United Kingdom
Reviewed 20 January 2016

Very nice hotel with great leisure facilities , hotel is very welcoming and clean and tidy, was very lucky as I received a suite room and wow it was amazing, it had everything for a luxurious stay. The food was and good choice.

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Helpful?
1Thank Austin C
Jane T, General Manager at Regency Park Hotel, responded to this review

Dear Guest, I am so pleased you had an enjoyable stay and thank you very much for taking the time to write a review. I hope we have the opportunity to welcome you back soon. Kind Regards Jane

Sydney, Australia
Reviewed 4 January 2016

As the title says, although I have given this an 'average' rating, it wasn't bad - it just wasn't brilliant, or 'very good'. We spent the first night of a five week trip here, and although the room was big and spacious for the four of us, the fridge didn't work, and we were up in an attic area that...

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Helpful?
Thank BenricHardnett

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Watermark Restaurant
Watermark Restaurant
Cuisines: Seafood, British
No photo provided
Regency Park Hotel Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stylish and contemporary AA 4 star hotel. ... more   less 

Additional Information about Regency Park Hotel

Address: Bowling Green Road | Thatcham, Newbury RG18 3RP, England
Region: United Kingdom > England > Berkshire > Newbury
Price Range: $123 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regency Park Hotel 4*
Number of rooms: 108
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Also Known As:
Regency Newbury
Hotel Style:
#1 Luxury Hotel in Newbury
#2 Romantic Hotel in Newbury
#4 Family Hotel in Newbury
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Questions & Answers

Here's what travellers have asked, with answers from Regency Park Hotel staff and other travellers.
8 questions
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8 months ago
Nottingham, United Kingdom
18 days ago
Chichester
over a year ago

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Questions? Get answers from Regency Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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