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Holiday Inn Express Folkestone Channel Tunnel

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Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel
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1,135 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
uk
Reviewed yesterday NEW

Hotel location is good, it's on the outskirts of Folkestone however it's very easy to get to by car, taxi or even public transport (there is a bus stop just down from the hotel and next to the 24 hour supermarket). Entrance area was clean and welcoming with a couple of internet stations, bar area and plenty of seating and...

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Helpful?
Thank marktheshark
England
Reviewed yesterday NEW

I stayed here on a return from a trip from France May 2016. We stayed with our dog who was made to feel just as welcome as we were. There were only two downsides to our stay. The first was that we could not reserve a table in the dog friendly area of the restaurant for breakfast which caused us...

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Helpful?
Thank Anonymous2B
St Austell, United Kingdom
Reviewed 5 days ago NEWvia mobile

First thing is the convent location of this hotel to the tunnel complex. Given that it was only a mile or so away from the terminal it was very quiet. Good comfortable clean rooms with tea and coffee making facilities. Breakfast from 6.30 buffet style. Evening meal menu limited but OK if you cannot be bothered to go into Folkestone....

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Thank Onedogonthebeach
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Onedogonthebeach Many Thanks for your review we do hope we can continue to make a good impression we aim to move forward with customer satisfaction and upgrade our services as we move on into the new year. Also were updating the menu and the breakfast menu aswell as the rooms etc. Kind Regards Matt

Leicester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Rooms very clean, quiet, warm and comfortable, food good, the breakfast was a bit of a let down with burnt pastries and the cooked breakfast consisting of beans scrambled egg, sausage and nothing else but did the job.

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Helpful?
Thank philhopkins84
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Philhopkins84 Thanks you for taking your time out to complete a review for us we value this greatly. We are sorry to hear that breakfast wasn't as good as expected but to re assure you we are having an upgrade and will be doing this in February we hope. Have a very nice day. Many Thanks Matt

Paris, France
Reviewed 1 week ago

Decent value for money in a good location for a stop-over. The room was comfortable but the heating didn't work and it took several trips to the front desk until they brought a fan heater. Breakfast was included in the room rate.

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Helpful?
Thank Viajantes-75
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Viajantes-75, Thank you for your review of your recent stay with us. We do appreciate your feedback, and am glad that the hotel was in a great location for you. I do apologise about the heating also about the time in which it took someone to offer you an alternative. We do hope to welcome you back soon when...

Quimper
Reviewed 2 weeks ago

We stayed here for one night before catching the shuttle. Our twin-bed room was spacious and clean and the quality of both the bedroom and the bathroom left nothing to be desired. The restaurant food was not fine-dining but it was adequate for our needs. The breakfast, on the other hand, was really quite good and was included in the...

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1Thank Frances_Goode
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Frances Many thanks for your review this means a great deal to us here at the holiday inn express Folkestone we do try to maintain a welcoming and open menu and have a wide range we also have the breakfast menu being adjusted in February also dinner menu will be changing so we hope to see you again in...

City of Bradford, England, United Kingdom
Reviewed 3 weeks ago

we stayed here on the way to Disneyland Paris on Boxing Day. The staff were friendly and helpful. Everything else was terrible. We booked a family room, you could barely fit us in it. The sofa bed was horrendous, my boys barely slept a wink. Our double bed was tiny, we were practically sleeping on top of each other. The...

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1Thank Rob Z
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Rob, Thank you for taking the time to review your recent stay with us here is Folkestone. I am so sorry to hear that the hotel didn't meet your expectations. We are currently in the process of a refurbishment, and we are getting a brand new breakfast selection shortly in to the new year. We hope that if you...

Maidstone, United Kingdom
Reviewed 3 weeks ago via mobile

I accompanied my partner to this hotel whilst he was away on business and what a pleasure it was! Very efficient and helpful staff upon arrival, excellent evening meal - service with a smile! Nice comfy bed and super close to the tunnel, it's a win win! 10/10 would recommend to a friend!

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Thank JenniferD_240716
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Jennifer, Thank you so much for taking the time to review your recent visit to the Holiday Inn Express Folkestone, and for your kind words. I am so pleased to learn that you both enjoyed your stay! We hope to welcome you back if you are in the area again. Kind Regards, Ruby

Southend-on-Sea, United Kingdom
Reviewed 3 weeks ago

I stayed here for one night with family over the festive period to visit relatives who live near by. We arrived a bit early but we were allowed to check in early and use the car park which was convenient as we only needed to walk down the road to see our relatives it's hard to park in our relatives...

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1Thank Martyn S
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Martyn, Thank you for taking the time to review your recent stay here in Folkestone. I am so pleased to learn that you enjoyed your time with us, and we hope to welcome you back if you are in the area again! Kind Regards, Ruby

Leicester, United Kingdom
Reviewed 4 weeks ago

Stayed here for one night prior to travelling to France and the hotel couldn't be better placed if travelling by Eurotunnel - less than 10 minutes drive away. Arrival was fine and the room was clean, tidy and certainly large enough for me. Breakfast was not so good. I have stayed at a number of Holiday inn Express hotels throughout...

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Helpful?
Thank phillip0503
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Phillip, Thank you for taking the time to review your stay here at the Holiday Inn Express Folkestone. We are currently in the process of changing the breakfast menu, which includes a tasty new selection of both hot and cold items. This will be put in place in the new year. We hope to welcome you back to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton Parc Cheriton High Street, Folkestone CT18 8AN, England
Region: United Kingdom > England > Kent > Folkestone
Price Range: $85 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel UK - Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Folkestone Channel Tunnel staff and other travellers.
9 questions
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Suffolk, United Kingdom
Lydney, United Kingdom
4 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Folkestone Channel Tunnel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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