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Holiday Inn Express Folkestone Channel Tunnel

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Holiday Inn Express Folkestone Channel Tunnel
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1,162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Folkestone Channel Tunnel
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Showing 1,136: English reviews
Reviewed 26 August 2015 via mobile

Nicely situated hotel, close to stores, highway and the beach. We stay here every time we go to the uk. The rooms are sufficient for 1 night stay. Unfortunately they are dated and stuff in the room is broken. The food and breakfast was not very good compared to other holiday inns. One big plus point is the staff. They...

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Helpful?
Thank Francois v
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Francios v, I would like to thank you for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to note that you are a returning guest and have stayed here a number of times in the past, finding our location convenient and our staff to be friendly and welcoming. I am naturally disappointed to...

Reims, France
Reviewed 26 August 2015

Checked in last minute and got a good deal, was delayed on my journey so needed a place to stay for 1 night, hotel was clean and tidy and had great location near to main road. Wold reccomend this hotel, staff were friendly and accommodating compared to some other hotels I have stayed at .

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Thank HughS53
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear HughS53, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to note that despite your last minute arrival you found our hotel to be convenient for your needs and our staff to be friendly and accommodating. I will be sure to pass your positive comments over to my general manager and...

Livingston, United Kingdom
Reviewed 24 August 2015

We stayed here overnight before our trip to Europe. It's perfectly located for the Eurotunnel even though access to the A20 on J12 was closed for roadworks it still only took us about 15 minutes to reach the Eurotunnel. Rooms were large & clean with coffee making facilities in the room. They have a restaurant but we arrived too late...

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Helpful?
Thank Neubauten
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Neubauten, Many thanks for taking the time to review the Holiday Inn Express, Folkestone. I am so pleased to note that you enjoyed your most recent stay with us and our location proved to be beneficial for your crossing requirements. Its great to hear that our bedroom cleanliness and facilities met your expectations. Hopefully you will be able to...

Edinburgh, United Kingdom
Reviewed 23 August 2015 via mobile

We had a late check in and an early depart but this Holiday Inn seemed clean and comfortable and the receptionist was friendly and helpful. Breakfast was fine, choice was good and food was okay. Coffee not so great but I'm living in Italy so have a high standard probably!

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Thank ElectricSouperGirl
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear ElectricSouperGirl, Many thanks for taking the time and effort to review the Holiday Inn Express, Folkestone. I am so pleased to hear that although your stay with us was short, with a late arrival and early departure it was comfortable for you and you found our staff to be helpful! I will be sure to pass your comments regarding...

Guildford, United Kingdom
Reviewed 20 August 2015

Plenty of free parking. Staff were extremely helpful trying to locate lost property which had been left in a taxi from the venue. Very clean, modern yet basic. Rooms were spotless. Beds were uncomfortable and had a bad night's sleep, then woken at 8am by large delivery lorry right outside the window. Free breakfast choices were very disappointing, couldn't identify...

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Helpful?
Thank Sue W
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Sue W, Many thanks for taking the time to review the Holiday Inn Express, Folkestone - your valued feedback is greatly appreciated! I am so pleased to hear that you found our staff to be helpful and efficient in retrieving your lost property and our cleanliness met your expectations. I am of course disappointed to learn that the comfort...

Exeter, United Kingdom
Reviewed 19 August 2015

The hotel was good. Clean, quiet, close to the terminal and the staff were very friendly and helpful. Breakfast was nice, don't normally get it in a budget hotel and I wasn't expecting it. Room and wifi were as I expect in HI Express.

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Helpful?
Thank richardtX117RC
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Richard T, Many thanks for the time and effort taken to review the Holiday Inn Express, Folkestone. I am so pleased to note that you enjoyed your most recent stay with us, finding our staff to be helpful and our breakfast offering to be up to your expectations. I will be sure to pass your positive comments to my...

Frodsham, United Kingdom
Reviewed 18 August 2015

We have stayed here a few times on our way to or from the tunnel or ferry and it is ideal. Taff, who seems to be on the reception desk whenever we arrive or leave (usually late in the evening at a weekend) is great, always jolly and very obliging. On our last visit I had failed to request that...

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1Thank Chris C
Reservations M, Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Chris C, I would like to thank you for the time taken to review the Holiday Inn Express, Folkestone. I am so pleased to hear that you enjoyed your stay with us and found our room and breakfast facilities to be up to your expectations. I will be sure to pass your kind comments about our Night Manager Taff...

Bristol
Reviewed 17 August 2015 via mobile

Stayed overnight en route to Europe. Only five minutes to tunnel, very friendly staff, basic but clean rooms. Very well priced including breakfast. Would recommend if you need overnight accommodation before travelling onto the continent. Had meal at Britannia Inn, few minutes away - recommended.

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Thank trixter10
Reservations M, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear trixter10 Thank you for taking the time to leave a review after your recent stay here with us. I was very pleased to read that you found the hotel met you needs with the inclusive breakfast price and clean rooms along with our friendly staff. We work closely with the local restaurants and I was pleased that one of...

north yorkshire
Reviewed 17 August 2015

Location excellent for our needs as we were attending motorbike rally at cadet camp right next door. Room very nice, clean and well appointed, HOWEVER the breakfast and the cleanliness left a lot to be desired. Twice we had to endure absolute mess of food wastage all over the floor. We thought there had been a food fight the night...

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Helpful?
Thank bikerblue
Reservations M, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Bikerblue Thank you for providing the feedback after your recent stay with us, I was so sorry to learn of the poor level of cleanliness in the Great Room. There can be no excuse for what you experienced when it comes to food on the floor. Of course I will be speaking to the breakfast team to address this....

Hampshire, United Kingdom
Reviewed 16 August 2015 via mobile

From the minute we checked in to when we checked out it was Perfect. A lovely lady at reception called Anita booked us in and she was making us very welcome giving us places to eat because there dinner lounge was fully booked up. I would recommend booking early if you want to eat it, even though it wasn't busy...

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Helpful?
Thank Platt98
Reservations M, General Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Platt98 Thank you for your lovely review of your stay with us this month. I was so pleased to read that the staff provided such good service and particularly Anita. It is very rewarding to read reviews where we have been able to meet or exceed the expectations of our guests. I look forward to the opportunity of welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Folkestone CT18 8AN, England
Region: United Kingdom > England > Kent > Folkestone
Price Range: $99 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel UK - Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Folkestone Channel Tunnel staff and other travellers.
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Questions? Get answers from Holiday Inn Express Folkestone Channel Tunnel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Decent bed and pillows so slept well , and also free wifi”
 of 5 bubbles toni1041, 5 Feb 2017 | Read review
“first visit we had a double room it was great!”
 of 5 bubbles C5836RDjonathanm, 19 Dec 2016 | Read review
“not above entrance /kitchen”
 of 5 bubbles thedevonexplorers, 14 Dec 2016 | Read review
“Rooms are all good as we only stayed the one night”
 of 5 bubbles GrahamG780, 9 Dec 2016 | Read review
“All pretty much the same”
 of 5 bubbles riloPlymouth_Uk, 1 Dec 2016 | Read review
5 of 5