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We stayed at the hotel with our baby and were promised a room big enough for a travel cot. We got there and it was so tiny so she had to sleep in her buggy bassinet. Our bed was very uncomfortable and squeaky. Our room...More
We got moved here after our original hotel fell through so we weren't their out of choice and maybe should have done some more research before arrival. The place is in dire need of a refurbishment, the last one must have been in the fifties,...More
Had a lovely stay until we went to leave. We was told by reception upon checking out that we was 5 mins late but as it wasn't busy there would be no extra charge for the room. But as we walked down the street to...More
Food here is lovely. Came back here to celebrate our Anniversary as we had stayed here before. We both enjoyed a rib eye steak in the restaurant. As I said the food here is lovely. The only downfall in our experience was the incredibly rude...More
1 Thank Travelseverywhere45
Response from Michael C, Owner at Beaufort Hotel - ChepstowResponded July 2, 2018
Thank you for your review. I’m so glad you enjoyed your robe eye steaks (again!) Sorry about the rude, waiter,or may I say inattentive
waiter .you will be glad to know that’s he’s no longer in our employ.
Hotel is great position for town centre. Staff were friendly, breakfast was good. Rooms were a bit dated to what they show on website, and decor could do with update, found to be a bit expensive for what you get compared with other hotels I've...More