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Cromwell Lodge

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Traveller (176)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good33%
  • Average18%
  • Poor13%
  • Terrible10%
Travellers talk about
“old building”(28 reviews)
“top floor”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (616)
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66
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All reviewsold buildingcreaking floorboardstop floorboth morningsbreakfast was excellentvery pleasant staytea and coffeebed was very comfortabletown centrefull englishtwo night staycar parkbanbury crossyogurtmarqueeweddingcharacter
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11 - 15 of 612 reviews
Reviewed April 28, 2018 via mobile

Checked out after one night and drove home. Room absolutely filthy see photos. Hotel in the restaurant is also filthy with sticky floors and floors that haven’t seen a vacuum in weeks. We had a meal on check in, the food was incorrect with items...More

1  Thank Laraorourke
Response from Katie M, General Manager at Cromwell LodgeResponded 2 weeks ago

Dear Laraorourke, Thank you for your review and feedback, this has been communicated back to the team and we will ensure that the issues you have raised are fixed. If you wish to discuss these issues further please do not hesitate to contact me on...More

Reviewed April 11, 2018

Such a shame, I've been passed this place several times in the past and always thought it looked nice from the outside. The old adage, "never judge a book by it's cover" seems fitting in this instance however. In fairness, the beds were comfy, but...More

Thank ReviewChamp
Response from Katie M, General Manager at Cromwell LodgeResponded April 16, 2018

Hello ReviewChamp, As we speak we are currently going through a small 'Spring Spruce' providing the business with the TLC it desperately requires. I'm glad you found the beds comfortable and the breakfast was good. We hope to welcome you back in the future. Kind...More

Reviewed April 8, 2018 via mobile

Not fantastic rooms ok comfortable beds but breakfast a joke waited 20 minutes until anyone came and asked what we would like 3 wrong dishes later mine arrived on a dirty plate took it member of staff no apology did not even ask if I...More

Thank bubble753
Response from Katie M, General Manager at Cromwell LodgeResponded April 16, 2018

Hello bubble753, Thank you for your feedback will be passed onto the team in order to provide better service for future guests. Kind regards, Katie & the Cromwell Team.

Reviewed March 30, 2018

Stayed for a weekend away and was disappointed. We have always enjoyed the character of the Old English Hotels but not this one. The hotel needs maintenance work, we had a room with a broken window catch which had been mentioned in reviews before and...More

Thank Dave H
Response from General Manage r, General Manager at Cromwell LodgeResponded April 1, 2018

Dear Dave, Thank you for your review. All your comments are extremely important to us to improve our service for future guests. Since your review we have addressed the curtains and sink plugs in all bedrooms. The catch on the bedroom is known and still...More

Reviewed March 25, 2018 via mobile

Hotel room was smallish, and very run down,although would have originally looked quite stylish. The shower made the whole bathroom floor wet. The lounge and bar area were actually nice, as was the outside seating. Breakfast was an experience, not a pleasant one. It took...More

Thank sacha p
Response from Katie M, General Manager at Cromwell LodgeResponded April 12, 2018

sacha p, Thank you very much for taking the time to write a review on your stay with us. I have recently taken the business over and we are aware of the issues around our bedrooms. We will be investing some time into our rooms...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$81 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (176)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Barbara663
January 3, 2017|
AnswerShow all 4 answers
Response from alaimar | Reviewed this property |
No pool at all !
0
Votes
Google Translation
Room Tips
"Tip :- avoid there are plenty of good class hotels nearby"
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"please do not stay there at your peril"
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"Don't bother"
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"If there are any clean rooms make sure you get one"
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