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Holiday Inn Ashford - Central

628 reviews
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Traveller (61)
Room & Suite (34)
Dining (4)
Overview
  • Excellent20%
  • Very good38%
  • Average27%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (628)Write a Review
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121
210
156
58
42
Show reviews that mention
All reviewsexecutive roomincluding breakfastfried eggsground floorgood sizewould stay againthe air conditioningchannel tunnelshort stayovernight stopgood nights sleepplenty of parkingfollowing morningeuro tunnelbar and restauranten routenight's sleep
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1 - 5 of 587 reviews
Reviewed 2 days ago via mobile

Stayed here for one night Pro : Close to the M20 Great atmosphere Good restaurant Spotless clean room Good bed and sleep Breakfast Free parking Con: Shower curtain Manual needed to operate the bath/shower Noisy A/C

Thank catman52
Hotel's Favourite
Reviewed 9 November 2017

I come to Ashford regularly for business and have stayed in Travelodge and Premier Inn here but I must say Holiday Inn is by far the best! Clean rooms, chargers by the bed (seems like a small thing but travelodge doesn't have this and its...More

Thank Sophiebooth93
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 15 November 2017

Dear Sophie B, Thank you for awarding 5 stars following your recent stay with us. I am so pleased that you liked your room and the facilities it offers, including a bedside phone charger and power shower. All the team take heart from your comments,...More

Reviewed 2 weeks ago via mobile

Took my money for a cancelled reservation now they won't refund for at least 5 days. I asked to speak to the manager who won't come to the phone, now when i call they pick up and hang up. You should be ashamed of yourselvesMore

Thank Rob M
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 1 week ago

Dear Rob M, Thank you for your feedback. I am sorry that you were charged for a cancelled reservation, but as soon as we were made aware, your credit card was refunded. Unfortunately, as explained, your bank can take 3-5 working days to deposit the...More

Reviewed 2 weeks ago via mobile

We stayed for a night on a visit to Kent. We arrived late in the evening and checked in, unfortunately, neither of the card readers in the reception were working, luckily we had prepaid, so it wasn’t a major issue. We decided to eat in...More

Thank Grant S
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 1 week ago

Dear Grant S, Thank you for your review. I am pleased that in the main your visit went well, but sorry that we did not exceed your expectations. Your feedback is shared with our teams and is reviewed so that we can make changes when...More

Reviewed 5 weeks ago

The hotel is a generic example of a mid-market hotel. We wanted to change our reservations - the corporate site said we had to get it OKed by the local front desk, the front desk said we had to get it OKed by the corporate...More

Thank John G
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 4 weeks ago

Dear Jon G, Thank you for your review. I am pleased that you were able to award your stay 4 stars but sorry that you had niggles with your reservation. I hope you will consider staying here again on a future occasion when we will...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$77 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (34)
Dining (4)
Questions & Answers
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EricOttershaw
7 February 2018|
AnswerShow all 5 answers
Response from PeterTheEater2000 | Reviewed this property |
Absolutely no idea
0
Votes
MisterM1ck
28 February 2017|
AnswerShow all 5 answers
Response from Byron s | Reviewed this property |
no you won't find many hotels that allow smoking in the rooms nowadays.
0
Votes
Zozalidge
23 November 2016|
Answer
Response from Glyn J | Property representative |
You can leave you car for up to 7 days on a complimentary basis when booking our Eurostar Package
1
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Room Tips
"Ask for a room at the end of the corridors to avoid noisy footsteps"
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"Eat at the Harvester over the road a fraction of the cost of the hotel"
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"Quiet rooms are around the back , anything with 200 on it"
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"Away from reception you can even hear talking on reception if you're too close"
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