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For what I paid I got just about value for money but the standards are very low.
I have given poor as opposed to terrible as the staff were as helpful as they could be.
However the rooms are scattered above the pub and mine...More
I am quite surprised by some of the negative reviews for this place. On many occasions I have visited the venue and found the staff to be very friendly & welcoming. I have had numerous Sunday roasts here, very good price and great quality. I...More
The Mermaid Hotel is an old coaching inn in the middle of Yeovil. And it's cheap. That's the best you can say about it. It's a rambling old dump which would need a fortune spending on it to bring it up to anything like a...More
Thank John G
Response from ahappychappie, Owner at Mermaid HotelResponded 1 week ago
I have checked your reservation and you actually booked a standard twin room. Had you booked an ensuite double then that's what you would have had exactly that.
Everyone is entitled to their opinion and im sorry you didn't like the decor, the hotel is...More
We paid £120 for a buffet to have the buffet bought out to be informed the buffet was only £60 the other £60 was to pay wages we were never informed this and when complained the staff were abusive towards us
The pub lacked lustre and the staff were inattentive. Food barely average and seats cramped and uncomfortable. Not disabled friendly and no access. All in all a bit of a let down. Pub is centrally placed and expected more. Did not use hotel.
US$46 - US$76 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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