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We booked (and paid for) twin rooms with en-suites, only to be told our rooms didn't have en-suites with them when we checked in. This was a slight issue which was then eclipsed by a half full bottle of Mars milkshake in the cupboard under...More
Response from ahappychappie, Owner at Mermaid HotelResponded 1 week ago
Well I am very surprised at this review as we have no cupboards under the sinks in the rooms..... very odd. Also if you were staying in any of the 3 standard twins that don't have en suite you would seriously struggle to hear anyone...More
For what I paid I got just about value for money but the standards are very low.
I have given poor as opposed to terrible as the staff were as helpful as they could be.
However the rooms are scattered above the pub and mine...More
I am quite surprised by some of the negative reviews for this place. On many occasions I have visited the venue and found the staff to be very friendly & welcoming. I have had numerous Sunday roasts here, very good price and great quality. I...More
The Mermaid Hotel is an old coaching inn in the middle of Yeovil. And it's cheap. That's the best you can say about it. It's a rambling old dump which would need a fortune spending on it to bring it up to anything like a...More
Thank John G
Response from ahappychappie, Owner at Mermaid HotelResponded 14 June 2017
I have checked your reservation and you actually booked a standard twin room. Had you booked an ensuite double then that's what you would have had exactly that.
Everyone is entitled to their opinion and im sorry you didn't like the decor, the hotel is...More
We paid £120 for a buffet to have the buffet bought out to be informed the buffet was only £60 the other £60 was to pay wages we were never informed this and when complained the staff were abusive towards us
US$60 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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