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The hotel is clearly under refurbishment and with new management and staff, the food is amazing and the fresh home made burgers are to die for, the deputy manager David was more than helpful and as the car park was full he walked down the...More
Nice, old style refurbished building. Only stayed here 1 night with my parents - we got a family room so they had a double bed and I had a single sofa bed. Not the most comfiest bed however you can't expect much when you sleep...More
Response from Steve s, General Manager at Grand Victorian HotelResponded 2 weeks ago
Dear Sir/ madam
I can only but apologies for your experience at the Grand Victorian. I have only been manager here for 10 weeks and 80% of the team have been here for this amount of time or less, but this does not excuse this...More
The Hotel was okay, the music was a but late on. Still going at 10.30pm. Staff were nice. This has been a nice hotel in it's day. Could do with an update. Rooms are dated. The hotel feels more like a pub than a hotel.
Nice staff and a warm welcome. A real lived-in but charming place to stop for business. Locals are really nice. Only stopped in the pub for a bit to use the toilets but ended up having a pint while I waited for my train. I...More
US$88 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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the rooms are checked but not on a daily basis as I am very busy not just running the hotel but a bar and function room and restaurant. each time there is a review all hotel staff get shown and action is taken if needed.
we are sorry you did not like your room at the grand Victorian hotel we are in the process of updating all the rooms but as i'm sure you will appreciate this does take time when you have a busy hotel. so there will be no... More
we are sorry you did not like your room at the grand Victorian hotel we are in the process of updating all the rooms but as i'm sure you will appreciate this does take time when you have a busy hotel. so there will be no need to go on a tv show thanks.
perhaps if you had made us aware that you were unhappy we could have moved you to a better room.