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The Link Hotel

Traveller (58)
Room & Suite (44)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A contemporary hotel based in Leicestershire, the Link offers good quality bedroom and meeting facilities, providing guests with great value for money. The bright, modern venue offers 94 comfortable, air-conditioned en-suite bedrooms. From spacious double rooms to large family bedroom, we ensure to provide you with a high degree of comfort. Our Origins restaurant and contemporary bar offer an excellent choice of cuisine for you to tuck into, made using fresh and locally sourced produce wherever possible. Guests can also take advantage of our on-site cardio gym which offers a range of equipment.Conveniently located half a mile from junction 23 of the M1, three miles from Loughborough Mainline Station and eight miles from East Midlands Airport it provides an ideal base for For clock-watching business guests and those who like to put their feet up. Our excellent central location is within easy access of some of the region's finest attractions including Bradgate Park, the National Space Centre and Drayton Manor Theme Park. The hotel is only 10 miles from Donington Park race circuit and 15-20 miles from the bustling cities of Leicester, Nottingham and Derby.
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Property amenities
Free parking
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
674Reviews
98Photos
7Q+A
90Room tips
Traveller rating
  • 314
  • 237
  • 78
  • 24
  • 21
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  • English
Popular mentions
It gets 8.7 on Booking and is supposedly clean. But it is not. Terrible experience, stinky rooms, carpets with a deadly stench. The only positive note is about the employee. Forget about this place: needs refurbishing. Since a decade at least.
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Response from Shellshooter, Guest Relations Manager at The Link Hotel
Responded 3 days ago
Hi, Firstly thank you for your feedback it is important to us regardless of whether it is positive or not. I am concerned that you found your stay to be so unsatisfactory. If you could contact us and let us know what room this was as we do audit our bedrooms on a regular basis for cleanliness, maintenance and Health & Safety so if that was the case then something somewhere has been missed, which we would look in to immediately. I am glad you've found the team to be positive and they do pride themselves on being both helpful and friendly. Generally we receive good feedback as we have high standards and our cleanliness is up to a very good standard, so again I am a bit mortified that in this instance you didn't find it to be so. I would urge you to contact me on s.gardiner@lboro.ac.uk as I would really like to investigate this further. Kind regards Samantha Gardiner Hotel Manager
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Great facilities with wonderful staff who always had a smile on their face. They were amazing at dealing with a large group of people and the food was high quality too. Would definitely recommend this hotel to anyone visiting the local area.
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Response from Shellshooter, Guest Relations Manager at The Link Hotel
Responded 3 weeks ago
Good morning Waitlu Thank you for taking time to write about your stay with us. We are so pleased to hear you had an excellent stay and that we were able to accommodate and look after your group. We very much look forward to having the opportunity to welcome you again in the future. Kindest regards Shell Shooter Customer Relations
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Spending just over a week at The Link, I thought I better take a moment to say how wonderful this hotel is. The staff are fantastic, no issue was to small and always a service with a smile! Keep it up!
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Response from Shellshooter, Guest Relations Manager at The Link Hotel
Responded 3 weeks ago
Good morning Mr Cox Many thanks for such a lovely review, we are delighted to hear that you had a great experience during your stay. All the team would also like to take this opportunity to say we look forward to welcoming you back soon. Kindest regards Shell Shooter Customer Relations
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This hotel is really well run from reception to the dining area. During our evening meal they accommodated my gluten free requirements without making a fuss and made something that suited me. The staff are all really friendly here and our family have stayed here 3 times now. I
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Response from Shellshooter, Guest Relations Manager at The Link Hotel
Responded Feb. 10, 2019
Good morning Sandra Wow!! thank you so much for such a lovely review about your stay. I am so pleased to hear that you are a returning guest because you enjoy the meals and that our team make you welcome. We look forward to welcoming you again soon and I will definitely pass this onto our team. Kindest regards Shell Shooter Customer Relations
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Untrained staff means that there is a failure to make pricing parity compared to online distribution sites customer friendly. I asked for the best price but was quoted a higher price than Hotels.com. When challenged the receptionist defended her price as being for a booking that
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementThe Link Hotel
Double Executive Room
Photo provided by managementThe Link Hotel
Quad Room
Not the greatest place. A bit like a worn out premierinn. Dirty bathroom with mound on the ceili
Not the greatest place. A bit like a worn out premierinn. Dirty bathroom with mound on the ceili
Not the greatest place. A bit like a worn out premierinn. Dirty bathroom with mound on the ceili
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Hi We do not have adjoining rooms but our Superior Quad rooms are ideal and provide privacy adequately.
1 vote
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How much is breakfast.
Good evening Breakfast is £10.00 per person if booked the night prior, and this does include continental and full English and it is as much or as little as you can eat. We do also offer lighter bites from as little as £5.80 for a Bacon Roll. I hope this helps. Kindest regards Shell Haynes Customer Relations
0 votes
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Yes there is
0 votes
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Hi, The town centre is a five minute drive away and there are a variety of restaurants/pub/shops to be found. there are plenty of buses and taxis if you fancy a night off from driving also. Please do not hesitate to ask our reception staff as they will give you any information you require.
0 votes
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Hi. Looking check in and out times please.
Check in is 2pm. check out is usually 11am and 12pm on Sundays
1 vote
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12
"go somewhere else"
"Ask for a room at the end of the corridor to avoid being woken by other guests on squeaky floorboards!"
"No lift to 1st floor."
"Very good bar - try the local gin - most impressed!"
"They are all good rooms but if you have difficulty walking then let them know when you book."
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PRICE RANGE
US$76 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn loughboroughloughborough quality inn
LOCATION
United KingdomEnglandLoughborough
NUMBER OF ROOMS
94
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