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Premier Inn Knutsford (Bucklow Hill) Hotel

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Premier Inn Knutsford (Bucklow Hill) Hotel
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438 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Reviewed 15 February 2016 via mobile

I stayed here on 13th February overnight and wasn't particularly impressed? On arrival I specifically asked for a quiet room and the guy on reception said " it's very quiet, there is only one person in that building"? The fact that it was on the side of the building where the main road went past had been overlooked ? The...

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Helpful?
Thank Dizzyheather
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi Dizzyheather Thanks for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and I'm really sorry your stay was less than relaxing. Your experience was far below our usual high standards and please be assured your feedback will be followed...

March
Reviewed 1 February 2016

Very friendly welcome on check with everything carefully explained about facilities and how to access them. For the price the room provided was above expectations with the most comfortable mattress I've had in a hotel for many a year. The very high water pressure in the bathroom and the very loud extract were the only things I didn't like.

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Helpful?
Thank eckersley_stephen
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Good Morning eckersley_stephen, Firstly may I thank you for taking the time to write a review of your stay here at Premier Inn Bucklow Hill. Its very pleasing to hear that your check in was welcoming and that you found your room above your expectations. Our beds and mattresses are quite new so Im glad that you found the mattress...

Reviewed 30 January 2016

Stayed here several times over the past few years and it used to be really good. Past three occasions though - very poor indeed. 1. A late breakfast served by a rude and unapologetic manager. " Do you want your breakfast or not?" 2. Arrived to find the room, which we had booked, not prepared for our family. Staff had...

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Helpful?
Thank jbl277
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments...

Reviewed 26 January 2016 via mobile

This hotel was a little dated but fit for pupose and having a Brewers Fayre pub next to it was good. Breakfast and pub meals are all served in the Swan (Brewers Fayre pub) and we're good quality. Free WiFi is very much appreciated as is a good breakfast with all condiments and sauces included and not at an extra...

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Helpful?
Thank SteMar247
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear SteMar247 Many thanks for the review regarding your stay with us at Premier Inn Bucklow Hill. Guest feedback is extremely important to us. Your "I would happily stay again" is just what we hope to achieve. We look forward to welcoming you back again soon. Kind regards Nick B

Denbigh, United Kingdom
Reviewed 25 January 2016

Stayed one night with breakfast Really pleased. Minimal road noise (was in the block with room nos 200+). Friendly staff. Excellent breakfast. Beware road closures late at night during new road building

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Helpful?
Thank dave1232016
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear Dave1232016 Many thanks for taking the time to write a review on your stay here at Premier Inn Bucklow Hill. We really do appreciate it. Im glad that you found us friendly, we do our best to make our guests feel very welcome here. I will pass on your 'excellent breakfast' comment to the restaurant manager. We hope to...

York, United Kingdom
Reviewed 4 January 2016

Stayed here for a couple of nights whilst attending a family wedding. Rooms appeared OK, but the four rooms we occupied suffered from incessant noise from pipes in the roof space throughout the night. Reception moved us for the second night, but were unable to refund the first night's accommodation charges, as we had booked more than six months before...

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Helpful?
Thank Disgruntled2016
WhitbreadHotels, Online Customer Services at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi Disgruntled2016 Thanks for taking the time to review your stay. Our main objective is to provide guests with a comfortable stay and deliver a high level of service in all our establishments. I'm really sorry to hear that we failed provide this during your visit. Please be assured that your feedback is very much appreciated as it enables us...

uk
Reviewed 1 January 2016

I was totally annoyed to find that there was absolutely no curtain or blind on bathroom window which was on a ground level. So on arriving exhausted after midnight following a long flight I was not in a mood to go outside and see what over looked the bathroom. I simply wanted a shower and a sleep. But could not...

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Helpful?
Thank aysuaysu
WhitbreadHotels, Online Customer Services at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi aysuaysu Thanks for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards....

Glasgow
Reviewed 30 December 2015

Really filthy rooms with disguisting carpets. Horrible bathroom with bad smell and felt like we were using a hospital bathroom. Exhaust in the bathroom was so loud and shower rusty and dirty. Overall, a truly horrible experience at Premier inn Buklow hill in Manchester

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Helpful?
Thank Altamash23
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi Altamash23 Thank you for taking the time to review your stay with us. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards. Please be assured that your feedback...

Clitheroe, United Kingdom
Reviewed 29 December 2015

The location of this Premier Inn is surprisingly peaceful, considering it is on the A50 between Lymm and Knutsford, and very handy for the M6. The food is very good value, well prepared and presented, we both had steaks and couldn't fault them. Good rooms, good food, good service = very good value Would stay again.

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Helpful?
Thank Sheila W
Sandy, United Kingdom
Reviewed 13 December 2015

We stayed here for one night whilst visiting family in the area. This clearly hasn't been built as a Premier Inn, as it isn't the standard layout for a Premier and the rooms we had were small and a little tired, but perfectly functional and comfortable - the other advantage was that there was a hallway between the corridor and...

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Helpful?
Thank dbrooker
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear dbrooker Thanks for a great, informative review! We really do appreciate our guests taking the time to write them. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again soon. Kind regards Nick B

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
On the A556 road, the M56 motorway and M6 motorways, the hotel offers comfortable rooms, free parking and a family-friendly Brewers Fayre pub-restaurant.Close to Tatton park country park is 2 miles, Mere Golf and Country Club, the Premier Inn Knutsford (Bucklow Hill) is 3.5 miles (5.6 km) from Knutsford Railway Station.South-west of Manchester city centre, this Premier Inn hotel is less than 10 miles (16 km) from Old Trafford football stadium.Some rooms can take 2 adults and up to 2 children (under 16 years). The 2 children also get a free full breakfast when accompanied by an adult eating a full breakfast.The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection.Breakfast Served until 10:30am every morningBrwers Fayre offers fantastic value "Pub food as it should" Free Wi Fi is also available in Brewers Fayre ... more   less 

Additional Information about Premier Inn Knutsford (Bucklow Hill) Hotel

Address: Mereside Road | Bucklow Hill, Knutsford WA16 6RD, England
Region: United Kingdom > England > Cheshire > Knutsford
Price Range: $74 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Knutsford (Bucklow Hill) Hotel 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Premier Inn Knutsford (Bucklow Hill) Hotel Knutsford
Hotel Style:
#5 Romantic Hotel in Knutsford
#6 Family Hotel in Knutsford
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Questions & Answers

Questions? Get answers from Premier Inn Knutsford (Bucklow Hill) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms nice and big”
 of 5 bubbles 858peterf, 7 Nov 2016 | Read review
“ask for a room away from the main road”
 of 5 bubbles SharonT744, 23 Oct 2016 | Read review
“Don't book here.”
 of 5 bubbles Frant1967, 18 Oct 2016 | Read review
“Ask to be put in the newer block away from the road!”
 of 5 bubbles 828nitap, 21 Sep 2016 | Read review
“Find somewhere else!”
 of 5 bubbles RhysF606, 7 Sep 2016 | Read review
5 of 5