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The Shetland Hotel

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1 room 2 adults 0 children
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131 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 3 weeks ago via mobile

Disgusting attitude from resturant manager and staff. Left waiting for ages between courses and constantly fobbed off with "we are busy" in am empty resturant. Rooms are dated but the place is massivly let down with the poor level of service. I will never stay here again or recommend it to anyone and I suggest the management have a good...

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Thank Callum R
Liverpool, United Kingdom
Reviewed 14 November 2016

I stayed here last week whilst attending a conference. The bed was very comfortable and the hotel staff very helpful and friendly. The restaurant staff were very accommodating to a vegetarian who does not like vegetables and modified dishes to suit my taste. The only draw back in wet windy weather is the hotel is located opposite the ferry terminal...

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Thank Petra O
Reviewed 8 November 2016 via mobile

Booked a meal for our anniversary and we weren't disappointed. Nice and quiet as it was midweek. Surroundings clean and modern, decent prices too and the food was very good. Will definitely be back. Keep it up.

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Thank Scott A
Glasgow, United Kingdom
Reviewed 31 October 2016 via mobile

Another pleasant stay, great food, bathrooms have been renovated to an excellent standard. I have been staying in this hotel for 6 years and the place has been getting modernised the restaurant is a major transformation. There is plenty of parking. I will definitely stay again

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Thank BigStewartyBoy
Scotland
Reviewed 30 October 2016

Having stayed at the Lerwick’s sister hotel whilst staying in Shetland for work last month, I was looking forward to seeing if there was any major difference in service or rooms. Check-in at the Lerwick was quick and I was in my room within 5 minutes. Like the Shetland Hotel, the rooms at the Lerwick are old. The décor, carpets,...

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Thank FuriousdScotland
Scotland
Reviewed 10 October 2016 via mobile

Just had a stop over in the Shetland Hotel. It's pretty typical of business hotels in that it's quiet during the day but this place is really quiet. Out with the room, bar and restaurant there are no facilities and the bar doesn't open until 4. As I had time to kill I expected to be able to sit in...

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Thank Montybroom
London
Reviewed 6 October 2016 via mobile

I stayed at this hotel for a business trip. It's opposite the ferry terminal. Room was spacious and the staff were friendly and helpful. Free wifi and tea and coffee making facilities in the room. I ordered room service which was nice and they make a freshly cooked breakfast in the morning. All in all I would stay here again.

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Thank Sanchia46
Orkney Islands, United Kingdom
Reviewed 29 September 2016

Last time we were there it seemed rather a rather busy place, but when we tried 2 book for a future visit it appeared to be unattainable either through web site or hotel But don't let this put you of maybe they were upgrading @ the time.

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Thank christinerousay
Bridport, United Kingdom
Reviewed 24 September 2016 via mobile

Recommended to us by Bolts car hire on arrival at Sumburgh airport, famished after our journey North. Don't be put off by the forbidding exterior, ignore the sports bar and head up the ramp, ignore also the dark interior and take the lift to the second floor restaurant. The service was excellent on both visits as was the food a...

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Thank Julie B
Cranleigh, United Kingdom
Reviewed 29 August 2016

We did not stay at the hotel, but had an excellent dinner here one evening. It's definitely not a place you would choose based on its experience, as the design is pretty awful. But ignore the outside, because as soon as you step inside, it's extremely good. The decor is warm and inviting, and the dinner we had, looking out...

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Thank Steve N

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Waterfront Bar & Grill
Waterfront Bar & Grill
Cuisines: British, Seafood, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning

Additional Information about The Shetland Hotel

Address: Holmsgarth Road, Lerwick ZE1 0PW, Scotland
Region: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Price Range: $176 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Shetland Hotel 3*
Number of rooms: 66
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Also Known As:
Shetland Hotel Lerwick
The Shetland Hotel Lerwick, Shetland Islands
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Questions & Answers

Here's what travellers have asked, with answers from The Shetland Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Shetland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fish, fish and fish”
 of 5 bubbles 355SteveN, 29 Aug 2016 | Read review
“Ask for a room on the upper floors at the back of the hotel”
 of 5 bubbles wheresthebarandcafe, 27 Aug 2016 | Read review
“Book a room in the top floor”
 of 5 bubbles 608miaf, 25 Aug 2016 | Read review
“request a front facing room”
 of 5 bubbles pauls_smith2, 14 Jun 2016 | Read review
“best views from top floor,”
 of 5 bubbles kerryb497, 12 Apr 2016 | Read review
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