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Newcastle Gateshead Marriott Hotel MetroCentre

982 reviews
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Traveller (137)
Room & Suite (58)
Dining (11)
Overview
  • Excellent49%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“metro centre”(279 reviews)
“leisure club”(19 reviews)
“leisure centre”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (982)Write a Review
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963 results
Traveller rating
460
358
103
21
21
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LanguageEnglish
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460
358
103
21
21
Show reviews that mention
All reviewsmetro centreleisure clubleisure centreshopping tripgreat location for shoppingsauna and steam roomxmas shoppingretail parkchanging roomslovely hoteltwo double bedsroom was largebar foodafternoon teareception staffcan't faultbreakfast was excellent
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1 - 5 of 963 reviews
Reviewed 4 days ago via mobile

1 night stay in half term. We arrived mid-morning and had previously checked it was ok to leave our car, prior to check-in, whilst we went shopping at The Metro, we went in to advise reception out of courtesy and a very helpful and friendly...More

Thank Gillx4
Management response:Responded 3 days ago

Dear Gillx4, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am pleased to hear you enjoyed your stay with us and thank you for your kind words regarding our...More

Reviewed 6 days ago

The hotel is near the shopping centre and looks imposing. The interior is spacious and the room we had was spacious and clean. The 3 course set meal was of poor quality and over reliant on factory prepared ingredients. The lamb looked appetising but was...More

Thank KenfromUK
Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 4 days ago

Dear KentfromUK, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am sorry to hear you did not enjoy your dining experience here with us, we value our guest feedback...More

Reviewed 1 week ago via mobile

Me and my mum visited this hotel back in November as we were visiting the area to go to the nearby Metrocentre for some Christmas shopping. The hotel is in a great location to the Metrocentre so this was really handy for us as it...More

Thank Regan H
Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 4 days ago

Dear Regan H, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your comments towards the staff, we hope to welcome you back again soon.

Reviewed 1 week ago via mobile

From Customer service to cuisine on offer in this particular hotel, it was great and wonderful. Staying in this hotel for few days training away from home was an unforgettable experience of a lifetime. The area was clean and tidy and not far from the...More

Thank princeiseoluwa
Management response:Responded 1 week ago

Dear princeiseoluwa, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am pleased to hear you enjoyed your stay with us and thank you for your kind words regarding our...More

Reviewed 1 week ago

We really enjoyed our stay of 7 nights, out of which we ate at the hotel's restaurant 6 nights. The wait staff was very attentive and friendly, and the food was reliably delicious. Would definitely come back to stay again.More

Thank mackenziemahler
Management response:Responded 1 week ago

Dear mackenziemahler, Thank you for taking the time to review our hotel after your recent 7 night stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am pleased to hear you enjoyed your stay with us and thank you for your kind words...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$87 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gateshead
#2 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gateshead
#2 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (58)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Maxine T
20 October 2017|
AnswerShow all 4 answers
Response from Taffy1982 | Reviewed this property |
Central station is around 5 miles away OR if your feeling fit its around 3.8 miles too walk it so my computer says its a great Hotel tho good choice.
1
Vote
Robert M
6 September 2017|
Answer
Response from discomike | Reviewed this property |
It is away from the city centre, but there is a 15 minute bus service into town. Great north Run start line is no problem to get to
0
Votes
LondonLily46
6 September 2017|
AnswerShow all 2 answers
Response from discomike | Reviewed this property |
The pool opens at 6 am and closes at 11 pm, no children after 9pm
0
Votes
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Room Tips
"Also as a gym"
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"we stayed in room 103"
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"We had a double room which was huge!"
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"Opt for a higher floor, best views and much quieter"
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