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Ramada Encore Newcastle-Gateshead

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Traveller (184)
Room & Suite (93)
Dining (39)
Overview
  • Excellent27%
  • Very good42%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“millennium bridge”(147 reviews)
“wet room”(76 reviews)
“car park”(110 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,540)
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1,519 results
Traveller rating
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63
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LanguageEnglish
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Show reviews that mention
All reviewsmillennium bridgewet roomcar parkwooden floorswalk in showerking roomsmall gymminute walkcity centrestag hen partiesgood sizeper nightthe riverwould stay againmodern hotelreception staffone night stay
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1 - 5 of 1,519 reviews
A TripAdvisor Member
121
Reviewed today via mobile

Had a great weekend in Newcastle thanks to the hotel only being a stone’s throw from the Gateshead quayside. Car park upon arrival does need looked at as it seems like it’s an inaccessible building site and detracts from the quality of the hotel. I...More

Thank A TripAdvisor Member
Reviewed 2 days ago

Only positive things to be said about the service and help we received on a stag weekend for about 10 of us. excellent service from the staff and especially the manager Marcus Klemm who not only surpassed himself by going the extra mile but actually...More

Thank nickygee0
Reviewed 5 days ago

The TV only worked intermittently The phone did not work and despite requests was not replaced. The dining room was very noisy both from music being played too loud and also from people in reception and others in meeting rooms. The car park is only...More

Thank Robert F
Response from Marcus K, Manager at Ramada Encore Newcastle-GatesheadResponded 3 days ago

Hi Robert, Thank you for taking the time to give us your feedback. I am disappointed to read that we didn't get it right for you on this occasion and please accept my apologies for the issue with the Television and phone. Thank you again,...More

Reviewed 1 week ago

Perfect for access to city. Rooms clean and functional. Some improvement needed in service in restaurant and bar area. Young staff seem to need supervision or training in customer service, distracted and disinterested, some bad language could be heard.. Took one hour for food to...More

Thank 588phoebe
Response from Marcus K, Manager at Ramada Encore Newcastle-GatesheadResponded 3 days ago

Hi Phoebe, Thank you for your feedback and I am really pleased to hear that you enjoyed your food. Please accept my apologies that you didn't get the correct service from the bar team, we are re-training as we speak and we hope to be...More

Reviewed 1 week ago via mobile

This basic hotel near the Sage in Newcastle has an excellent location 5 minutes from Millennium Bridge, ideal for lowers quays in Newcastle. Third time we have stay here , from reception on all arrivals very good & informative. Car parking a big issue they...More

Thank Carole B
Response from Marcus K, Manager at Ramada Encore Newcastle-GatesheadResponded 3 days ago

Hi Carole, Thank you for your feedback, I am pleased you like the location of the hotel and thank you for your lovely comments about the team, I know they will be pleased to hear their efforts don't go unnoticed. We hope we do get...More

View more reviews
Best Value Properties in Gateshead, United Kingdom
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$54 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$54 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (184)
Room & Suite (93)
Dining (39)
Pool & Beach (1)
Questions & Answers
Ask a question
angela p
5 March 2018|
AnswerShow all 5 answers
Response from HairBy C | Reviewed this property |
Nope it's free 😄
1
Vote
Taylor P
25 February 2018|
Answer
Response from Marcus K | Property representative |
Hi, The minibus will be fine! We look forward to seeing you soon. Marcus
0
Votes
Lisa Marie C
25 February 2018|
AnswerShow all 3 answers
Response from Douglas C | Reviewed this property |
I don't have any hair and I am not in the least bit interested in my appearance, so not the right person to ask!
0
Votes
Room Tips
"No preference"
Read review
"All rooms were good"
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"Was told all rooms were bordered by roads so I would say go higher, you might get a decent view as well!"
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"Do not stay here"
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