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Ramada Encore Newcastle-Gateshead

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Ramada Encore Newcastle-Gateshead
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1,351 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
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Lancaster, United Kingdom
Reviewed 4 days ago NEW

The hotel is conveniently located just across the road from the Sage Arena, close to the Baltic Centre and the Newcastle Riverside. It is comfortable rooms and friendly staff.

Review collected in partnership with Ramada
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Helpful?
Thank dave531
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your lovely feedback. I hope you enjoyed your stay with us and your visit to the sage. It would be great to see you again soon.

Derby, United Kingdom
Reviewed 4 days ago NEWvia mobile

Very polite staff, quick and easy check in, we requested a top floor room which we got. Rooms very clean, well equipped, beds extremely comfy! Buffet breakfast kept well stocked, all food very fresh and hot, excellent choice too, sausage, bacon, eggs, hash browns beans tomatoes, toast, cereals, fruit, yoghurts, croissants, pain au chocolate, muffins, then omelette, scrambled or poached...

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Helpful?
Thank Leanna H
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your wonderful review. I'm glad you had a fantastic stay with us and will feed back your lovely comments to the team. I hope you enjoyed your visit to the city and that you will return soon.

liverpool
Reviewed 4 days ago NEWvia mobile

We stayed for two nights.....this was are third visit over the last couple of years. Room was cold.....duvet paper thin,place now a bit tired and not the cleanest. Asked for a baileys at the bar and I was told they had no baileys till Wednesday! Hotel is in a decent position to visit Newcastle but we won't be going here...

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Helpful?
Thank istanbul2005
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to write your review. I apologise that your experience this time was less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable...

Lincoln, United Kingdom
Reviewed 6 days ago NEW

Place is ok basic rooms nothing special. Our room was very noisy late at night and in the early hours this was very inconsidorate guests coming in late from a night out we were close to the lift so advise not getting a room close to this. The hotel is in a good place for visiting all areas of Newcastle.

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Helpful?
Thank richard c
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your review. I apologise that you were disturbed by noisy guests and will address this with the team. I hope you enjoyed your visit to the city and that you will be returning soon.

Airdrie, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on a Tuesday night for 1 night. Room was great, clean, well presented and comfortable. Great location for walking to the Quay and breakfast was great also. Very well priced and would definitely stay again.

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Helpful?
Thank Robert N
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your lovely feedback. I hope you enjoyed your stay with us and that we will see you again soon.

Peebles, United Kingdom
Reviewed 1 week ago via mobile

Value for money clean tidy room breakfast was nice priced at £10.50 per person a bit pricey . Like all hotels drink a bit pricey as well but hotel was clean and friendly staff did help.Hotel about 20 mins walk from centre of town or a £6 taxi fare will get you there.Would use again if down in area.

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Helpful?
Thank kingsmuir42
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your feedback. I hope that you enjoyed your visit to the city and that we will see you again soon.

Reviewed 1 week ago via mobile

Great value for money, decent nights sleep rooms were clean with decent shower, car park was a bit unorganised people parking all over on the gravel, great that we paid for 24 hours so we were able to go to the shops before heading home, we had a light lunch and that was ok!

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Helpful?
Thank Isobel S
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your valued feedback. I hope you enjoyed you stay with us and your shopping trip. I hope we will see you again soon.

Nottingham, United Kingdom
Reviewed 2 weeks ago

Don't stay in room 404. It's next to the water tank. Woken by white noise at 6am. Couldn't phone reception as the phone wasn't working. Had to get dressed and go downstairs. Reception knew about the noise - obviously happens regularly, said it was to do with toilet flushing and water pressure - and said they'd sort it but it...

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Helpful?
2Thank Jonesy038
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your feedback. I apologise that your experience was less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists...

Reviewed 2 weeks ago via mobile

Carnt complain' we visited the Sage for a jazz gig & this place is close by...The room was clean & tidy' the twin beds good' the shower & toliet facilities good" There was a bunch of Noisey & Boisterious Irish women on a Weekend' Party Gag?...but we avoided their predictable shenanigans!!!! Otherwise all good for the price we paid...But if...

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Helpful?
Thank Paul M
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your feedback. I apologise for the behaviour of our other guests and hope that you will forgive their weekend shenanigans. I hope you enjoyed your gig at the Sage and that we will see you again soon.

Dunfermline, United Kingdom
Reviewed 3 weeks ago

We booked the Ramada for a weekend in March as we were in the area for a concert. The hotel seemed to primarily be booked with stag and hen parties which didn't worry me too much as i'd had the foresight to bring noise cancelling ear plugs with me- this is definately a must if you are planning on staying...

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Helpful?
Thank Kayleigh J
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to complete our Guest Survey. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Multilingual Staff

Additional Information about Ramada Encore Newcastle-Gateshead

Address: Hawks Road, Gateshead NE8 3AD, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $65 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Encore Newcastle-Gateshead 3*
Number of rooms: 200
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Encore Newcastle-Gateshead staff and other travellers.
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Questions? Get answers from Ramada Encore Newcastle-Gateshead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose away from lifts”
richardcL1021CR, 17 Apr 2017 | Read review
“Avoid floor 4. Dreadful noise at the crack of dawn.”
Jonesy038, 5 Apr 2017 | Read review
“Ask the staff”
Kenneth_Smith, 17 Mar 2017 | Read review
“Rooms nearer the top of the hotel were quieter”
lindac16, 8 Mar 2017 | Read review
“The rooms at the front are on a main road and traffic can be noisy”
495christinew, 13 Feb 2017 | Read review
5 of 5