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Hilton Newcastle Gateshead

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Hilton Newcastle Gateshead
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2,682 Reviews from our TripAdvisor Community

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Showing 2,628: English reviews
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Richmond, United Kingdom
Reviewed 2 days ago NEW

Stayed one night as a treat after The Sage concert. The room was OK, expected a nice King Size bed, but seemed like an ordinary Double. No radiator in bathroom, towels weren't exactly luxurious, plenty of hot water. Tea/ coffee and 2 biscuits. Had a nice meal a teatime special, drinks extortionate, glass of wine about £7. Breakfast was OK,...

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Helpful?
Thank brichy
Madrid
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Take a Queen Deluxe room facing the river, and you will have one of the best views from a hotel room anywhere! Quality hotel in great location, with spacious rooms, great breakfast and comfortable bar area. Just head across the swing bridge over the Tyne, and you will be close to all the attractions of Newcastle city centre, or stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicholas J
About Hotel's Favourite Review
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Nicholas J Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too...

Cambridge, United Kingdom
Reviewed 3 days ago NEW

Poor service, no wake up call when booked,and no real apology next morning. In general, low quality and overpriced food, £17 for a breakfast is just a rip off. They are living off a fading reputation and could learn a lot from Premier Inn.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank GaryDear
Inverness, United Kingdom
Reviewed 3 days ago NEW

We had stayed before and looked out over the river but unfortunately got a view of the entrance this time, room and service were good so was breakfast the only down side is they charge you almost a tenner a day for wi-if and the same again per day to park your car so if your not careful your bill...

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Helpful?
Thank iansue86
Reigate, United Kingdom
Reviewed 4 days ago NEW

Such a shame but either because I'd booked the room using HH points, or because it was Twixmas, the experience at reception both checking in and out spoilt it somewhat. I'd used the app to book what I thought was a good room, but had requested an upgrade (paid for) to the highest level room. We arrived and I explained...

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Thank banstead
Darlington
Reviewed 4 days ago NEWvia mobile

Got two single rooms here as a 'treat' for my Dad and I to add a touch of luxury to an evening of football. Upon arrival immediately thought the place must have a degree of quality as the Aston Villa entourage were also booked in. For a city centre hotel parking was ample with an on site small multi story....

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Thank Cowman4Darlington
Doncaster, United Kingdom
Reviewed 4 days ago NEW

We stayed at the Hilton Hotel in Gateshead, the food, room and quality of service were all excellent. The staff were very friendly and the check in/out service were very efficient. The breakfast selection was varied and would suit all tastes.

Review collected in partnership with Hilton Hotels & Resorts
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Thank PhilS1973
Hartlepool, United Kingdom
Reviewed 5 days ago NEW

Excellent service,if you get chance to use the exec lounge the personal professional service was excellent. Excellent for access to the centre. Newcastle is a warm friendly city would recommend it to everyone.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 147graemet
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear 147graemet Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too distant...

Carlisle, United Kingdom
Reviewed 5 days ago NEW

We have been coming here since it opened and have always enjoyed the hotel and exceptional staff. Stayed again a few weeks ago on a Sunday night, although in Newcastle on business we had such a good night in the Hilton it was more like a little break. We were given an amazing suite overlooking the bridge and right next...

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Helpful?
Thank lvSuze
Derby
Reviewed 1 week ago

Leisure centre staff were unhelpful and the pool and showers were dirty. Room hadn't been cleaned properly. The food and beverage service was slow, although the food was adequate. Really disappointing experience for a Hilton

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank julielF7317BD
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear julielF7317BD Thank you for taking the time to post a review following your recent visit to Hilton Newcastle Gateshead, even when it is not the kind of review we would like to have as feedback from our guests enable us to continually improve and exceed our standards. I was obviously disappointed to learn that certain aspects did not live...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $129 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Agoda and Orbitz so you can book your Hilton Newcastle Gateshead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hotel Style:
#3 Romantic Hotel in Gateshead
#3 Luxury Hotel in Gateshead
#3 Business Hotel in Gateshead
#7 Family Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newcastle Gateshead staff and other travellers.
23 questions
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Questions? Get answers from Hilton Newcastle Gateshead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a river view”
 of 5 bubbles iansue86, 22 Feb 2017 | Read review
“Request a river view.”
 of 5 bubbles PeterY121, 10 Feb 2017 | Read review
“River view”
 of 5 bubbles Jentol57, 30 Jan 2017 | Read review
“River view”
 of 5 bubbles iant853, 27 Jan 2017 | Read review
“Ask for a room overlooking the river.”
 of 5 bubbles annr908, 19 Jan 2017 | Read review
5 of 5