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Hill House Hotel

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04/06/2017 05/06/2017
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 8 March 2017 via mobile

Booked a room here for one night. Arrived at 1635, by 1637 we left and stayed elsewhere. The floors were sticky, the room stank of old stale dirt and dust and by the looks of it, the sides, behind/under the bed and around the back of the toilet hadn't seen a cloth since this place was opened. Just don't book...

1Thank SEverett9
Peterborough, United Kingdom
Reviewed 1 March 2017

This is definitely not a hotel, I'm not sure what it is! On arrival the main front door was open as it does not shut properly so anyone can enter the building. It took us ages to get into our room as the handle on the door doesnt work properly. We were shocked as we went into our room as...

1Thank RoseW282
Reviewed 17 February 2017 via mobile

Room dirty...The carpet was a mess.Bathroom dirty. I had to go and buy cleaning products with my personal money and I had to scrub toilet and shower before using them. Never again you can count on me.

1Thank Mihaela C
Reviewed 7 January 2017

Do not book this hotel(it's not a hotel its a few rooms above a business centre). We booked a double en-suite room only to be informed it was a shared bathroom! After reading reviews we didn't even stay. Please read reviews first. Booking.com kindly refunded £20 per booking.

2Thank Julie P
Dagenham, United Kingdom
Reviewed 18 December 2016

Could not get access to room via the entry key phoned 24 hour emergency could not get a reply confusing to find the main door to get into room as you would think it would be at the front of the building!

Thank pulman5
Reviewed 26 November 2016 via mobile

If you have somehow missed every other review of this place then i'll reiterate their points by my own experience....... I turned up late and was met by a full bin, dirty bedding and a soaking towel which made it clear that this room had not even been entered by a cleaner since the last person stayed. With exactly 0...

1Thank Samuel P
Ipswich, United Kingdom
Reviewed 16 November 2016 via mobile

To be fair I fear people have been slightly critical of the place failing to realise a simple fact of life you do get what you pay for. The room was clean and warm. I could hear neighbours till early hours shouting which is of no fault of the hotels I guess. Sadly the lack of staff does make it...

Thank Ben B
Southend on sea
Reviewed 3 November 2016

It's not everyday that you arrive at your Accommodation late at night after a long drive only to find on entering your room that it was occupied by drug smoking squatters!!!! Well this was our experience last Saturday night at MJB 'Hotels' Hill House Hotel in Dereham, Norfolk. We arrived to find the building in poor condition and to be...

2Thank ItsMarkyMark
Accrington, United Kingdom
Reviewed 3 October 2016

I know you get what you pay for but this was a real shock. We walked directly into the room from outside and were met with a cold tiled floor in the bedroom. The bedding was stained and bobbly. The 'ensuite' was dirty with a stained toilet, missing bits off the sink taps and a shower that sprayed anywhere but...

1Thank seholt
Reviewed 24 September 2016 via mobile

Everywhere else was fully booked so I had no choice but to book here. I thought it couldn't be as bad as the reviews but it's worse! Dirty rooms, dirty bathroom, the room feels damp and the heating doesn't work. Entry system uses a code and we were stuck outside because it's temperamental and doesn't always work. We desperately tried...

Thank Kerry J

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04/06/2017 05/06/2017
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Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
In the very centre of Dereham town centre, this beautiful three star hotel captures the spirit of the original 17th-century building in which it is housed. The owners have been careful to retain many of the original features and have combined these with modern amenities to make 21st Century guests feel at home. The friendly staff is always happy to help you get the most from your stay. ... more   less 

Additional Information about Hill House Hotel

Address: 26 Market Place, Dereham NR19 2AP, England
Region: United Kingdom > England > East Anglia > Norfolk > Dereham
Price Range: $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hill House Hotel 3*
Number of rooms: 18
Also Known As:
Hill Hotel Dereham
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Questions & Answers

Here's what travellers have asked, with answers from Hill House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 2”
RoseW282, 1 Mar 2017 | Read review
“Do not stay here!”
ItsMarkyMark, 3 Nov 2016 | Read review
“Ground floor facing the courtyard are best.”
kaypole, 20 Jul 2016 | Read review
“Ground floor rooms do not have locks on windows.”
CherryLou72, 13 Jun 2016 | Read review
“Stay in a different hotel”
MarkyMark101, 28 May 2016 | Read review
5 of 5