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St Andrews Town Hotel

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411 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Reviewed 21 October 2016 via mobile

Just ate with a group of friends here at the St Andrews Town House Hotel everything was perfect the surroundings, the service was excellent and the food was perfection , will return again and again for standards as high as we received tonight thanks to all the staff it was wonderful.

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Thank bernard c
Worcestershire
Reviewed 17 October 2016

We met some friends for a meal food quality was really nice service with a smile also. reasonably priced for the main meals and starters. Sea Bass was cooked to perfection very tasty, my wife's tai green curry was also nice and well presented. Well worth a visit.

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Thank Darren P
Reviewed 16 October 2016 via mobile

We recently held our engagement party here. Afterwards we wrote an email making a note of a few things we felt let the night down. We have had no response from anyone. We felt the main issue with this hotel is the lack of knowledge the staff have and the lack of staff available to help. We had to ask...

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6Thank Lois W
Newcastle upon Tyne, United Kingdom
Reviewed 16 October 2016

On walking into the hotel we were greeted warmly. Our family room was spacious, clean with everything that was listed on website. First morning breakfast was smoothly run but unfortunaltely it was not the case the next day as they were very busy and short staffed. This would not put me off going again as an explanation was given to...

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Thank FabCat69
Reviewed 11 October 2016 via mobile

We visited St Andrews for a birthday afternoon tea. There was only 3 of us but the waiter seemed unable to get our orders correct and we had to constantly ask him for things. We asked for no fish on our sandwiches and a few minutes later for served salmon sandwiches. We had to ask for tea, then milk and...

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2Thank Laura K
Sarah S, Owner at St Andrews Town Hotel, responded to this review

We're sorry your afternoon tea didn't live up to expectations. We will be discussing your comments with our General Manager and the team, as this isn't the customer experience we want to be giving. We do hope we can tempt you back to try us again. Best wishes Sarah and Aidan Stevens Owners

Sunderland, United Kingdom
Reviewed 7 October 2016

This review is just about the food in the restaurant. I have never stayed here. We use to eat here a year or so ago and the food was wonderful. Last night we ate the worse meal I have ever eaten for a meal around the £35 per head range.The sea bass was small, burnt and served over tinned sweetcorn....

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4Thank hmj742016
Sarah S, Owner at St Andrews Town Hotel, responded to this review

We're very sorry that your meal with us this time didn't live up to your previous experiences, although we are glad the staff team looked after you so well. We are discussing your comments with our General Manager to find out what happened on this occasion, and how we can make sure this doesn't happen again. We have a new...

Kingston-upon-Hull, United Kingdom
Reviewed 6 October 2016 via mobile

I've stayed here several times in the last 6 months and I have really enjoyed it. Room 4 this week for me. Plush room overlooking the garden. Just had Seafood Linguine from the (new) bar menu and it was delicious. Service with a smile, staff are very friendly and attentive. I'm not the biggest fan of the larger hotel chains...

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Thank MikeyB16
Sarah S, Owner at St Andrews Town Hotel, responded to this review

Thankyou for your kind review. We're glad you enjoyed your stay with us so much, and the team looked after you well. We hope you will come back and visit us again soon. Best wishes Sarah and Aidan Stevens Owners

Sydney
Reviewed 3 October 2016 via mobile

My husband and I recently stayed here as we were visiting relatives very close by and the hotel had been recommended to us. I had got off a flight from Australia that morning so was very jet lagged. The staff were not particularly helpful on arrival, not welcoming. PLEASE START THINKING OF CUSTOMER SERVICE!!! The hotel is really lovely. Our...

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1Thank Dr_Amy_Lam
Sarah S, Owner at St Andrews Town Hotel, responded to this review

We're very sorry that your sleep was so disturbed by the wedding celebration. You should have been informed of this on booking, and we will make sure our staff are doing this for all our guests, so this doesn't happen again. We are glad you liked your room and the rest of the hotel, and hope you will give us...

Droitwich, England, United Kingdom
Reviewed 19 September 2016

My wife and I had our New York themed wedding at ST Andrews at the beginning of September. We had a brilliant day, and everything we wanted to happen went according to plan. The staff on the day were excellent, and went out of their way to make sure everything was going well. The food was lovely, whilst catering for...

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1Thank Carl147
Sarah S, Owner at St Andrews Town Hotel, responded to this review

We're glad you had such a brilliant wedding day, and that the team did such a great job of looking after you. Martin will really appreciate your kind comments. We do hope you will come back and visit us again soon. Best wishes Sarah and Aidan Stevens Owners

Reviewed 18 September 2016

Went here Friday to see about an afternoon tea party for mums 80th but came away empty hearted but glad we went prior to booking We were one of two couples who were dining there ... We ordered bar food never got a choice of bread but gave the benefit of the doubt ... We waited but I had to...

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1Thank Nina S
Sarah S, Owner at St Andrews Town Hotel, responded to this review

Thankyou for taking the time to leave your review. We are very sorry to read your comments, and will be discussing them with our management team and head chef to make sure these issues are dealt with for the future. If you can get in touch directly with our general manager Ian Tuggey via ian.tuggey@st-andrewshotel.com, then he will be keen...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Roseannas Restaurant
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about St Andrews Town Hotel

Address: St Andrews Drive, Droitwich WR9 8BS, England
Region: United Kingdom > England > Worcestershire > Droitwich
Price Range: $104 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Andrews Town Hotel 3*
Number of rooms: 31
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Also Known As:
St Andrews Hotel
St Andrews Droitwich
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if youre on your own , book a double as the singles are a bit pokey”
 of 5 bubbles mattjay49, 6 Nov 2016 | Read review
“Get a superior too”
 of 5 bubbles smithster101, 10 Sep 2016 | Read review
“Ask for one as far away from the snorer as possible!”
 of 5 bubbles elemesmt, 20 Aug 2016 | Read review
“Room 3 was wonderful”
 of 5 bubbles becky248, 14 Aug 2016 | Read review
“Numbers 1-6 are really nice”
 of 5 bubbles SirAwayal0t, 25 Jul 2016 | Read review
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