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BEST WESTERN PLUS Angel Hotel

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BEST WESTERN PLUS Angel Hotel
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486 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Hampshire, United Kingdom
Reviewed 3 days ago NEW

Had Sunday lunch with my disabled sister. Starters was a rather tasteless carrot and butternut squash soup. Main course was meant to be topside of beef and vegetables....the beef was chewy...very poor and the vegetables were undercooked. The desert was, well you cannot get that wrong it was fair. I now find that I've have been issued with a parking...

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Thank christopherstourton
Reviewed 3 days ago NEWvia mobile

We stayed here for two nights in Easter, we booked a superior four poster room. You can park on the carpark for free you just put your car registration into the iPad at the front desk which is very clear. On arrival the reception staff were very friendly and helpful. Our room was beautiful, we stayed in the Lacock suite,...

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Thank Hotelreviewchick
LegacyGuestRelations, Guest Relations Manager at BEST WESTERN PLUS Angel Hotel, responded to this review

Hi, thank you for choosing to stay at The Best Western Plus Angel Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. Our clean and modern bedrooms are well appointed and it is our desire to provide our guests with...

Warwickshire, England
Reviewed 5 days ago NEW

If you are looking for a budget hotel for a one or two night stay and want to be close to Bath this hotel will probably suit your needs. Our room was in the newer part of the hotel with very uninspiring décor and furniture. The bathroom was desperately in need of a complete makeover and the shower was barely...

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Thank Richmond238
A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

Shame about the rude staff. Unfriendly. Decent sized room, cold but luckily the heating worked. Bathroom clean. Close to shops (central) Didn't use the pool/gym but it looked okay. Didn't try any food due to some reviews.

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Thank A TripAdvisor Member
cleethorpes
Reviewed 6 days ago NEWvia mobile

Arrived on Easter Sunday at about 700pm the receptionist did not automatically ask us if we want to eat but when I asked said we could just go in the restaurant as it was not busy.when we went in about 7.30 the man who greeted us was not happy we had been told just to come in and demanded to...

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1Thank CleethorpesGtfcfan
bristol
Reviewed 1 week ago via mobile

I was invited by some local solicitors to meet them at the Angel. I can with 100% certainty say I did not see the parking eye notice. I do not doubt their existence and am sure they are plain enough. I just did not anticipate needing to pay for parking at a hotel where I was a paying customer. Additionally,...

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1Thank kenhart
Norfolk, United Kingdom
Reviewed 1 week ago

Only one night at the Angel, reception staff was very friendly and offered advice on local restaurants, I was looking to enjoy a late dinner at one of the local Indian restaurants, on reflection I should have taken her advice. The room and facilities were as expected, clean, comfortable and the gym was not busy when I used it 18:00...

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Thank John G
LegacyGuestRelations, Guest Relations Manager at BEST WESTERN PLUS Angel Hotel, responded to this review

Hi, thank you for choosing to stay at The Best Western Plus Angel Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. Our clean and modern bedrooms are well appointed and it is our desire to provide our guests with...

Chippenham, United Kingdom
Reviewed 2 weeks ago

Arrived here for a business meeting, we found the senior staff rather unfriendly and had an attitude difficult to describe, I suppose the word would be arrogant, this didn't create a very good impression at all, the younger staff didn't smile or interact with customers, we as a group felt unwelcome , very disappointed.

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1Thank rowdenvalley
Cambridge, United Kingdom
Reviewed 2 weeks ago

The hotel is quite nice and fine by general standards and the majority of 'grown up' staff quite pleasant and accommodating (apart from the elderly night porter which I'll come onto shortly), but some of 'the children' employed here trully need training about how to interact with guests and not treat them with the disdain shown to myself and my...

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1Thank manyhotels2017
Reviewed 2 weeks ago via mobile

Always stay here when visiting family in the area,the service and friendliness of the staff is always first class. Checking in and out is efficient and the new parking system seems to work well. The rooms are well maintained and comfortable and provide everything one needs ---- the biscuits are very well received!!! Here's to our next visit

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Thank Kaye F
LegacyGuestRelations, Guest Relations Manager at BEST WESTERN PLUS Angel Hotel, responded to this review

Hi, thank you for choosing to stay at The Best Western Plus Angel Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience. Our clean and modern bedrooms are well appointed and it is our desire to provide our guests with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Angel Hotel

Address: 8 Market Place, Chippenham SN15 3HD, England
Region: United Kingdom > England > Wiltshire > Chippenham
Price Range: $117 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Angel Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Chippenham
Chippenham Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Angel Hotel staff and other travellers.
3 questions
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Wales, United Kingdom
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Angel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to avoid a room in the newer part of the hotel.”
Richmond238, 18 Apr 2017 | Read review
“Don't stay here if you want good service and make any special requests of the staff.”
manyhotels2017, 7 Apr 2017 | Read review
“Courtyard rooms are quietest.”
AlanH979, 12 Mar 2017 | Read review
“Avoid some upstairs rooms in old part of the hotel at w/end (noisy till 1am). Newer rooms; reasonable, comfortable rather than luxurious.”
Indywoman17, 5 Mar 2017 | Read review
“The 'named' room in the old part of the hotel all have an individual style and layout.”
Cyborg87a, 3 Mar 2017 | Read review
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