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Cottage Lodge Hotel

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999 Reviews from our TripAdvisor Community

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Showing 994: English reviews
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London
Reviewed 1 week ago via mobile

Overall Cottage Lodge was a fair hotel. The room was basic but clean. The hotel also had a lovely snug, which was really cosy and quaint. We also ate in the restaurant during our stay, which was a real disappointment. The service was very slow (only one waitress who was struggling to cope with a full restaurant). The food itself...

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Helpful?
1Thank Grace10000
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this review

Thank you for your review of Cottage Lodge. I am glad you felt our small and friendly hotel was fair overall. I am so sorry your stay was coloured by your restaurant experience. I know the owner of the restaurant will be addressing your issues immediately. If you are reading this review I would like to assure you that we...

Norwich, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

We booked this hotel due to the excellent trip advisor reviews. We hoped that these wouldn't then raise our expectations too much and be disappointed - definitely not! We can only re-iterate what all of the other positive reviews have written: room, location, staff, cleanliness, food - all excellent. We even received an email a week before providing brief details...

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2Thank 789Kacey789
About Hotel's Favourite Review
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you for writing us such a wonderful and thorough review. We are so pleased that you enjoyed your stay and it was our pleasure to be able to assist you with local information so that you could have a real taste of what the New Forest has to offer. Hope to see you soon!

Saffron Walden, United Kingdom
Reviewed 1 week ago

Staff were friendly, welcoming and helpful when anything was needed. The room was spacious, clean and had all amenities required. The bed was lovely and comfortable and the shower was powerful and refreshing, unlike my own! Breakfast was plentiful and very tasty. I would not hesitate to recommend a stay here and hope to return myself another time. Just one...

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Thank AshleyP1116
Sydney
Reviewed 1 week ago

- Fantastic location in Brockenhurst, within walking distance to the station, restaurants and forest - Very friendly, helpful and accommodating staff - Clean and comfortable room (we stayed in the Burley room). We found the room a little warm and stuffy at times and the bed was a little too hard. - Good breakfast - Our room was ready when...

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Thank Delz83
Portsmouth, United Kingdom
Reviewed 1 week ago

Me and boyfriend stayed here after attending a wedding nearby. My partner arrived early (way before check-in time) and the staff were welcoming and went above and beyond - they invited him to sit in the 'snug' bar with a coffee and slice of cake and held our bags. We stayed in the Little Alice room which is tiny but...

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Thank Charlotte M
Chislehurst, United Kingdom
Reviewed 2 weeks ago

We stayed at Cottage Lodge for two nights as a couple with our dog, and I must say the dog as well as ourselves was made very welcome. Just as everyone says, the staff are fantastic, very helpful and friendly, our room was immaculate, the snug is great for tea and cake. We went out on some lovely walks, saw...

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Helpful?
Thank suzannejroberts
NewForestFilly, Front Office Manager at Cottage Lodge Hotel, responded to this review

Thank you so much for writing us such a lovely review. It was a pleasure to welcome you and your canine companion to our hotel. We are delighted that you had such a wonderful time and we look forward to seeing you again soon in the near future. Happy Easter from all of the team here!

Marlborough, United Kingdom
Reviewed 2 weeks ago via mobile

So thrilled with everything about this stay. Location wonderful. Hospitality second to none and loved the welcome tea, card and reserved parking space. Fabulous room, perfect for bringing our cocker spaniel. Really helpful hosts. All amenities nearby. Wonderful freshly cooked breakfast. All in all perfect!! Thank you all. S

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Thank SRBubbly
NewForestFilly, Front Office Manager at Cottage Lodge Hotel, responded to this review

Thank you kindly for your glowing review. We are really glad that you had a fabulous stay and enjoyed your trip to Cottage Lodge. We hope to see you and your lovely Cocker Spaniel again soon

Reviewed 2 weeks ago via mobile

A great small hotel with professional service. Lovely rooms and a great location for exploring the New Forest.Very comfortable beds. My wife is a celiac but this was no problem for the staff who had all the correct food.

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Thank Neil E
NewForestFilly, Front Office Manager at Cottage Lodge Hotel, responded to this review

Thank you Neil for writing us a great review. We are so happy that you found it lovely and relaxing and were able to make the most of your stay in the heart of the New Forest. Also really happy that you found our catering options easy for your wife's dietary requirements. We will always endeavour to cater for anyone's...

London, United Kingdom
Reviewed 2 weeks ago

We have just had our fourth break at Cottage Lodge. Peaceful, calm, clean, friendly, immaculate, excellent breakfast, free cake !! Friendly efficient helpful staff. What more could anyone want from a hotel. See you again.

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Thank Z4014UBJulie
NewForestFilly, Front Office Manager at Cottage Lodge Hotel, responded to this review

Thank you Julie for visiting us again and for taking the time to write us a lovely review. It makes the whole team very proud that you come and stay with us regularly as you enjoy our warm hospitality and cosy hotel. We look forward to welcoming you again soon!

Reviewed 2 weeks ago via mobile

Absolutely amazing with a warm welcome from Kelly and the friendly attentive staff. The Room was really comfortable with quirky touches to remind that you are in the New Forest.The food in restaurant was beautifully prepared and presented and we'll definitely stay longer next time.

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Thank Keith A
NewForestFilly, General Manager at Cottage Lodge Hotel, responded to this review

Thank you very much Keith for coming to stay and writing us a review. We are all delighted that you enjoyed our Wilverley room and it's quirkiness with the forest evocative tree bed. So pleased that you tried Bruno's restaurant for dinner and had a lovely meal after your walk. We hope to book you in for a longer stay...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Cottage Lodge has upgraded from a 5star B&B to a 2 star hotel over the last 12 months. So, if you decide to come to the Cottage Lodge in Brockenhurst you are choosing a clean and comfortable property, located in the heart of the New Forest National Park village of Brockenhurst. All the en-suite rooms are individually designed. They all come with flat screen tv's, new mattresses, recently painted walls, tea and coffee making facilities (with real milk), and an in-room safe. Cake is available free of charge in the Snug Bar. We have: romantic rooms with hand made four poster beds: a room with a wood burning stove; ground floor rooms with showers;dog friendly rooms; family friendly rooms; rooms in the original building(C1650);simple rooms perfect for single occupancy or for a couple looking for somewhere simple to stay. There is one parking space at the front of Cottage Lodge for each room. We have won lots of awards for various things: excellence, environmentally friendly, best use of local produce, outstanding breakfast etc. Cottage Lodge is located in the heart of the New Forest National Park village of Brockenhurst. Our very own Fallen Tree Restaurant is open six days a week (closed on Wednesdays). Book early because the restaurant is very popular. Our breakfast's are locally sourced. We assure you of a warm welcome. There are three lovely pubs, nine charming restaurants and tea shops, cycle hire, horse riding, open forest, mainline railway station, village shops, open forest all within ten minutes walk of Cottage Lodge. Twenty minutes drive to the coast, Beaulieu Motor Museum, Exbury Gardens and the Lymington Ferry to the Isle of Wight. We hope to have the pleasure of meeting you. ... more   less 

Additional Information about Cottage Lodge Hotel

Address: Sway Road | Brockenhurst, New Forest, New Forest, Brockenhurst SO42 7SH, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Price Range: $112 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cottage Lodge Hotel 2*
Number of rooms: 15
Reservation Options:
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Also Known As:
Cottage Hotel Brockenhurst
Cottage Lodge Hotel Brockenhurst, UK - New Forest
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Questions & Answers

Here's what travellers have asked, with answers from Cottage Lodge Hotel staff and other travellers.
12 questions
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Bracknell, Berkshire, UK
over a year ago
Stockbridge, United Kingdom
united kingdom
8 months ago

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Questions? Get answers from Cottage Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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