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Mercure Wetherby

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Mercure Wetherby
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733 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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Reviewed 1 week ago NEWvia mobile

Arrived with mixed expectations having read some of the Trip Advisor reviews. My room is amazing, very nice, modern, clean, comfortable. Couldn't ask for anything more really. The restaurant was great too. Friendly efficient staff, great tasting food. One happy traveller.

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Helpful?
1Thank Ian C
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Ian C Many thanks for the review, I am delighted to read that you had such an enjoyable and comfortable stay. Its really pleasing that you booked the hotel despite seeing some mixed reviews, which do not do the hotel any justice, after all we have hundreds of visitors to the hotel every week, and receive plenty of positive...

Hebburn
Reviewed 1 week ago

very good will always stay here looked after very well my wife is in a wheelchare and is always made very welcome by all the staff at this Hotel.Staff work very hard to please all guests also very good cooks always very helpful with meals.

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Nigel H
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Nigel Many thanks for the review, and great to see you again at the hotel. So pleased that yet again we delivered the expected standards for you and your wife. Look forward to welcoming you back again soon Kind Regards Simon Grace

Yorkshire UK
Reviewed 1 week ago

Booked in for one night in March 2017. Was allocated a suite - Room 1004. What an absolute disgrace. The whole room was in need of a deep clean and refurbishment. The first thing I noticed was the filthy window - management said the double glazing had blown, not the case, it was just filthy and the rotten egg smell....

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Helpful?
1Thank Bev B
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Bev B Thank you for taking the time to write another review. I am very sorry that your experience, and the hotel did not meet your expectations. We do have some maintenance challenges with a very small amount of our bedrooms, that said I know the team are focused on cleanliness and the bedrooms do get checked daily. As...

West Sussex
Reviewed 1 week ago

We recently stayed at the hotel, all the staff were extremely friendly,polite and helpful,rooms were clean, food was great. The best part was how fantastic the staff were to our 3 grandchildren. I would highly recommend the hotel which is walking distance from the town centre.

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Helpful?
Thank tamara15153
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear tamara15153 Thank you very much for the review, I am delighted to read that you had such an enjoyable and comfortable stay, and in particular that you found the staff very friendly, polite and helpful. I hope you will return to the hotel again soon. Kind Regards Simon Grace

Reviewed 1 week ago

Very nice relaxing stay at the and the bed Mercure Wetherby we stayed for two nights before and after the races. Our room was very clean and the bed comfy. It was very handy with just a short walk round to the centre of Wetherby. All the staff were very polite and helpful.

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Helpful?
Thank VickyandNigel H
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear VickyandNigel H Many thanks for the review, I am delighted to read that you had such an enjoyable and comfortable stay, and that the hotel was in the perfect location for you to enjoy the races. I look forward to welcoming you back again soon Kind Regards Simon Grace

A TripAdvisor Member
Level Contributor
18 reviews
6 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Comfortable, clean, everything you need room. Great for an overnight stop on the way north/south. Staff were polite and helpful. Room service was quick but a little expensive (but no more expensive than other hotels). Can't hear the traffic even though it's on a main road.

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Helpful?
Thank A TripAdvisor Member
Hotel M, General Manager at Mercure Wetherby, responded to this review

Thank you very much for the review, I am delighted to read that you had an enjoyable and comfortable stay at the hotel, in particular finding that the hotel had everything you needed and was clean, with friendly helpful staff. I hope you will use the hotel again soon Kind Regards Simon Grace

Reviewed 2 weeks ago via mobile

Clean bedrooms with queen size comfy bed. It has all you need for business and pleasure, just a short strole to lovely shops restraunts and pubs for a great evening.on a thursday wetherby has a great market for fresh local produce. The mercure has very hot water make sure you set shower before entering. Staff are great and always willing...

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Helpful?
Thank gateth
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Gareth Many thanks for the review. I am delighted to read that you had an enjoyable and comfortable stay again. I look forward to welcoming you again soon. Kind Regards Simon Grace

London, United Kingdom
Reviewed 2 weeks ago

It's a good place for a one night stay or if you are visiting Wetherby and its surroundings. The hotel is right on the main road but the rooms are at the back of the hotel. I was given a room right at the back of the hotel, which is a little strange as I am a female and booked...

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Helpful?
Thank Sandy H
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Sandy H Thank you for taking the time to compile such an in depth review of the hotel, and the Mercure brand overall. I am dissapointed with some of your comments, that said we as a team can learn from some of them. In terms of the bedroom allocation, this is something we are conscious of, at the same...

Winchester, United Kingdom
Reviewed 2 weeks ago via mobile

We came to Wetherby by chance - much cheaper hotel than York - and found we enjoyed our visit. The local Mercure is well-established and on the southern entrance to Wetherby. Our room was a studio and had good space. Although the A1M is visible, its low sound didn't intrude. However what drops our rating from 4 to 3 was...

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Helpful?
Thank tomwO6177GV
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear tomwO6177GV Thank you for the review. I am pleased that overall you enjoyed your stay, dissapointed to read that the breakfast was not to your standard, and the staff talking in an unprofessional manner. I will speak to the team about their conduct as this is not acceptable. I do hope you will return again soon Kind Regards Simon...

South Shields, United Kingdom
Reviewed 2 weeks ago via mobile

Ideally situated for events in both Bradford and Wetherby. Easy access from motorway, on fringe of Wetherby. Friendly staff and rooms clean and tidy. Roomy bar and lift available to use if required. Ample parking.

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Helpful?
Thank Mary T
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Mary T Many thanks for the review, I am delighted to read that you had an enjoyable and comfortable stay, and that you found the hotel clean, tidy, and ideal for your visit. I hope you will return again soon Kind Regards Simon Grace

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Wetherby

Address: Leeds Road, Wetherby LS22 5HE, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Price Range: $93 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wetherby staff and other travellers.
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Questions? Get answers from Mercure Wetherby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 1004!”
bevb303, 17 Apr 2017 | Read review
“Room 139 is on the ground floor right at the back of the hotel and it's quiet”
sandyh758, 10 Apr 2017 | Read review
“Rooms in any hotel other than this one would be your best option”
508lesleyr, 2 Apr 2017 | Read review
“Rear of hotel without adjoining door to next room”
E1219AIjamest, 17 Mar 2017 | Read review
“Studio rooms are nicer and bigger”
mariea744, 13 Feb 2017 | Read review
5 of 5