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Great National Newcastle - Under - Lyme Hotel

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Great National Newcastle - Under - Lyme Hotel
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644 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Reviewed yesterday NEWvia mobile

Wasn't expecting the outside to look so run down, was greeted by a fairly polite young man in reception & booked into room 26. We weren't expecting 5 star accommodation but couldn't believe how horrendous our room was. Door didn't shut properly, carpet filthy, stained and loose. Window wedged open, mouldy crumbling frames, curtains hanging off track. Furniture dirty sticky...

Thank ZDunne
Doncaster, United Kingdom
Reviewed 2 weeks ago via mobile

It was a bad hotel the bath panel was hanging off also the window you could open it from the out side and we could not lock the window and it was bad service it was that bad we had to check out as we could not stay the night with the hotel being in such a state

Thank kyledawes
Warrington, United Kingdom
Reviewed 2 weeks ago

This hotel is disgusting. Moved three tiems as the heating not working. Booked for 2 nights only stayed one, still waiting for refund 4 months later, Manager is worthless. Please dont waste your money

Thank susan6687
Kilmarnock, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for the second time from 15th to 19th January with my wife and 16yr old daughter. On arrival we were given room 26 which was warm spacious and clean, which although a bit dated was we'll equipped with hairdryer,tea and coffee facilities,toiletries, wall mounted TV and really comfortable beds. Breakfast on both mornings was plentiful with a selection...

Thank cloelanber
Reviewed 3 weeks ago via mobile

While some might review the hotel as low I simply ask you this: Book what you want. The staff are both humble and welcoming to the point of welcoming a complete stranger to sit and talk with them. If you want a hotel that offers a bed and breakfast then here is your go to. There are worse hotels out...

1Thank Odious101
Freckenham, United Kingdom
Reviewed 13 January 2017

Terrible hotel, the guy in front of me at reception was having to share his room with other people because there was no hot water and they refused to move the gentleman to a room that did have hot water. They say they have a nice restaurant but apparently they don't serve food in the evening or at least not...

Thank william9146
Ormskirk, United Kingdom
Reviewed 10 January 2017 via mobile

Room was clean and adequate, comfy bed and quiet but in need of new carpet. Bathroom dated. The Indian next door was excellent, couple of pubs down the road and convenience store next door. Plenty of free parking.

Thank Blacko1967
Ipswich, United Kingdom
Reviewed 9 January 2017

Ignore the photos on the website..they are clearly taken by an award winning photographer! The hotel rooms are incredibly dated, stained, broken, cold, noisy. No I understand you get what you pay for, and I completely agree with that..but at least the photos could represent the actual hotel..is that too much to ask? My room had a stained carpet, that...

Thank dhpinder
Liverpool, United Kingdom
Reviewed 5 January 2017

The worst hotel I have ever stayed in, from the moment we arrived, until the moment we left. Firstly the hotel is shockingly outdate, dirty and neglected, apart from the lobby and bar areas, this was were the first walked in to a receptionist who checked us in and seemingly was uninterested in us being there. So we then walked...

Thank jayw1991
Stoke-on-Trent, United Kingdom
Reviewed 28 December 2016 via mobile

We booked a suite as an overnight break for boxing night for our anniversary. We paid upon checking in, first mistake. Our suite was disgusting. Stains on the floor, a toilet that wouldn't flush properly, a bathroom door that wouldn't close, bedside lamps that wouldn't work, and a door to the room that didnt lock,which we only found out later...

Thank Deborah K

271 photos of this hotel

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Hotel & Grounds (11)
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Room/Suite (2)
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  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $54 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great National Newcastle - Under - Lyme Hotel 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Great National Newcastle - Under - Lyme Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere”
  • No security chain on door
  • This was the headboard in our room
 of 5 bubbles susan6687, 1 Feb 2017 | Read review
“DON'T book here!! Avoid at all costs!”
 of 5 bubbles jayw1991, 5 Jan 2017 | Read review
“Don't stay”
 of 5 bubbles angelawE2127LR, 18 Dec 2016 | Read review
“Donyt book”
 of 5 bubbles EmmaTunstall1, 6 Dec 2016 | Read review
“Don't book !”
 of 5 bubbles theduckmister, 5 Dec 2016 | Read review
5 of 5