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Macdonald Old England Hotel & Spa

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Macdonald Old England Hotel & Spa
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2,701 Reviews from our TripAdvisor Community

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Showing 2,674: English reviews
Manchester, United Kingdom
Reviewed yesterday NEW

We have stayed at the Old England Hotel on a few occasions and always had a memorable stay. The staff are very friendly and always ready to help. The only down side was the view from our room. We have previously always had a beautiful view but not this time. We stayed in room 142 executive room. The room was...

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Helpful?
Thank Debbie S
Blackburn, Lancs
Reviewed 2 days ago NEW

having previously given the hotel a bad review we have just returned home after another stay and can only describe our stay as superb. The staff, service, food and room were faultless. The only thing we found to be critical of is the £20 per night car parking charge, which we felt was extortionate!!! previously it was £10 which was...

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Helpful?
1Thank jessblackburn
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear jessblackburn, We appreciate the fact that you returned to the hotel after a challenging first stay and thank you for the fact that you appreciated this time our standards and services accordingly.

Castleford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Fab break in a great hotel. Beautiful views and really helpful staff yet be warned on check out! We have stayed twice on a great 2 for 1 deal but we had other people's drinks and evening meals on our room. The bill was finally settled after costs were "moved around " Note to staff on reception... wait until guests...

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Helpful?
3Thank cooneysmandl
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear cooneysmandl, Thank you for your kind comments regarding our helpfull staff as well location of the hotel and I have taken on board your other comments already and discussed accordingly with the entire Reception team. I appreciate your feedback on this.

Reviewed 4 days ago NEW

Paid over £200 for a 1 night stay in November. When we arrived I was asked for a further £10 for the secure car park which when I accidentally walked past later consisted of a 1ft wall. We were told where the spa was and informed there was towels and dressing gowns in Chang rooms. We were shown to our...

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Helpful?
3Thank James L
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear James L, At the hotel we always appreciate feedback, either positive or constructive critisism, in order for us to check if our standards and services are appreciated accordingly. It is a shame you waited more than 2 months to share comments like above with us on social media, as I can assusre you we have not received any phone...

Cheshire, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel, location, facilities and views were wonderful. The biggest let down was the breakfast. I've had better at a Premier Inn or Travelodge to be honest. Also, in the small print, they only offer valet parking at a grand price of £20 per night! We asked local advice and found somewhere free! Apart from these two things, the hotel...

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Helpful?
2Thank beccichung
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear beccichung, I appreciate your kind comments regarding location, facilities and leisure club and have taken on board your comments about breakfast which I have discused with our Head Chef for follow up.

Lancashire, United Kingdom
Reviewed 1 week ago

Stayed overnight at Old England Hotel and was pleasantly surprised after reading some of the reviews. We got an offer through website for bed and breakfast. Hotel was really nice, room very clean and big, with views over lake, bed so comfortable and room nice and warm. Breakfast was lovely, served hot and by pleasant serving staff. All staff we...

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Helpful?
Thank bernie580
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear bernie580, We appreciate your kind comments regarding our staff and services and we look forward to welcome you back to the hotel in the near future.

Liverpool
Reviewed 1 week ago via mobile

We have just arrived home after a 2 night stay at the hotel, we booked because I'd stayed a few years ago and it was lovely, so I chose this hotel. This time we booked a family room no.118 which is directly above the front entrance. Lovely room spacious and clean but curtains a bit tatty and dated, bunk beds...

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Helpful?
3Thank AngieLiverpool
Grasmere, United Kingdom
Reviewed 1 week ago

I spend three nights at the old England hotel and was treated like a king. the service was 2nd to none and the food was to die for. the manager Marco who I spoke to on passing was a really nice chap and had time to chat . the weather was bad but that's was not the hotels fault. so...

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Helpful?
1Thank baggy4711
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear baggy4711, Thank you kindly for your nice comments aout some of our staff members, something I will certainly share with them all. We are all looking forward to welcome you back to the hotel in the near future.

england
Reviewed 1 week ago via mobile

Visited this hotel as couple and paid a bargain cheaper rate than usually advertised. Hotel reception staff were so helpful and when entering the hotel it comes across lovely. Lobby area with tables and chairs overlooking lake is just fabulous with views to die for. Great for afternoon tea or a drink although very expensive for what you get. Over...

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Helpful?
1Thank FlossyP0123
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear Alex B, Thank you for your kind comments regarding hotel staff, location and breakfast, we appreciate these accordingly.

Reviewed 1 week ago

This hotel is nicely located on the lake and aesthetically pleasing, however there are some crucial elements in which the hotel is severely lacking. Upon arrival I parked my car (by myself) in the hotel car park. When checking in I was told it would be a 20 GBP charge per night for the parking, but "there was valet parking"....

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Helpful?
3Thank Sarah Jane P
Marco F, General Manager at Macdonald Old England Hotel & Spa, responded to this review

Dear Sarah Jane P, I appreciate your feedback with reference to your recent stay at the hotel and would like to inform you about following: - there is certainly not and nver will be a charge for any internal hotel calls, I can assure you - breakfast is served via a plated hot breakfast with the cold section served in...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more   less 

Additional Information about Macdonald Old England Hotel & Spa

Address: 23 Church Street, Bowness-on-Windermere LA23 3DF, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Price Range: $182 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Old England Hotel & Spa 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hotel Macdonald Old England
Macdonald Old England Hotel & Spa Bowness-On-Windermere, UK
Hotel Style:
#1 Green Hotel in Bowness-on-Windermere
#3 Business Hotel in Bowness-on-Windermere
#7 Luxury Hotel in Bowness-on-Windermere
#8 Romantic Hotel in Bowness-on-Windermere
#8 Family Hotel in Bowness-on-Windermere
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Old England Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 142 view of the pub wall !”
 of 5 bubbles debbies566, 22 Jan 2017 | Read review
“Don't bother go to boutique hotel up the road”
 of 5 bubbles F672DSjamesl, 19 Jan 2017 | Read review
“rooms over lake”
 of 5 bubbles bernie580, 16 Jan 2017 | Read review
“get a nice room with a lake view”
 of 5 bubbles baggy4711, 13 Jan 2017 | Read review
“118 is a great room”
 of 5 bubbles Kev0808, 9 Jan 2017 | Read review
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