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Radisson Blu Hotel Durham

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Radisson Blu Hotel Durham
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2,323 Reviews from our TripAdvisor Community

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Showing 2,239: English reviews
Reviewed yesterday NEWvia mobile

Nice hotel, well situated and clean. Room comfortable but hair dryer annoying as you had to keep your finger on a switch to keep it on. Breakfast fine but spoiled by reps bringing wheeled cases and haversacks into the restaurant- leave them in the room or outside! Also talking loudly into mobile phones- have some thought for other people.

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Helpful?
Thank Kune52
Winsford, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed for 2 nights in a family room. Room was nice and clean, the smart tv was a nice addition. Breakfast was amazing! The freshly cooked pancakes were lovely. Staff were helpful when approached, offering a high chair for our toddler as soon as we walked into the restaurant. My main gripe is with the billing. We were billed...

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Helpful?
Thank steffiegannon
Bristol, United Kingdom
Reviewed 3 days ago NEWvia mobile

I have stayed here a few times and the hotel is in a good location, right by the river and 5-10 minutes walk to the historic centre of the town. It also has its own car park. The rooms are a decent size with plenty of power sockets and good wifi speed. There is an excellent gym on the ground...

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Helpful?
Thank MarcusHurley
Fareham, United Kingdom
Reviewed 5 days ago NEW

Durham University is one of the oldest in the country with wonderful traditions. Attending the graduation of our grandson who achieved a Master's degree in 2016 was a very special day for our family. The city was full with parents and relatives of graduates for the winter event but we managed to get into the Radisson Blu, a new hotel...

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Helpful?
Thank brian_pound
Management response:

Dear brian_pound, Thank you for your feedback. I am delighted to hear you enjoyed your recent visit for graduation and you found the team to be friendly and welcoming. I am disappointed to hear you found the food on our buffet to be below our usual high standards. Please be assured that you comments have been passed over to the...

Bracknell, United Kingdom
Reviewed 5 days ago NEW

Right by the river, right near the City shops and views of the Cathedral and Castle. We stayed over New Year and booked the Gala dinner. Bagpipes and kilts to get the evening going and live music. Good food and entertainment into the early hours.

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Helpful?
Thank Dave G
Management response:

Dear Dave G, Thank you for your feedback. I am delighted to hear you enjoyed your recent visit with us here at the Radisson Blu Durham for your new year celebration and we were able to make this even more special for you. I look forward to welcoming you back to the hotel in the future. Kind regards, Tom

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

To my surprise this friendly, well designed and efficient hotel is the best I've stayed at for 'business' in the U.K. Terrific breakfast, good gym facilities and pool and the friendliest of staff. My room overlooked the river and had a view of the cathedral. It was clean and spacious. The dinner could have been better but the chef was...

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Helpful?
Thank Biblioswiss
Management response:

Dear Biblioswiss, Thank you for your feedback. I am delighted to hear you enjoyed your recent stay with us and you found the team to be friendly during your visit. I am very pleased you were able to take advantage of the facilities the hotel has on offer for our valued guests. I am sorry to hear you did not...

Greater Manchester, United Kingdom
Reviewed 1 week ago NEW

Hotel is in a good quiet location next to the river; short walk to the town centre. Rooms are large, modern, comfortable and pretty well equipped. Staff friendly and helpful. A couple of simple improvements would have improved things. Given the room rate, I don't think a parking charge for residents is justifiable - not a fortune (£8/night) but it...

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Helpful?
Thank Walkman121
Management response:

Dear Walkman121, Thank you for your feedback. I am pleased to hear you enjoyed your overall stay with us and found the team to be friendly and helpful throughout your visit. Unfortunately the hotel does not own the car park therefore we are unable to offer complimentary parking to all our valued guests. In regards to the amenities set up...

United Kingdom
Reviewed 1 week ago via mobile

This hotel is in an excellent location in Durham, just a 5 minute walk to the centre... we arrived early, but the rooms weren't ready until 2 so left our luggage in their luggage store. Room was very clean with everything you could need for a nights stay. Car parking is available for £8 per night. Only issue we had...

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Helpful?
Thank m2017s
Management response:

Dear m2017s, Thank you for your feedback. I am delighted to hear you enjoyed your recent stay with us. I am disappointed to hear your request for plates were not delivered in a timely manner. Please be assured your comments have been passed over to our Food and Beverage Manager for review. In regards to car parking, unfortunately the hotel...

Reviewed 1 week ago via mobile

I visited this hotel a couple of years ago and did actually make a complaint to the hotel at the time. I visited the hotel for a conference and they didn't book everyone in for the second night. Despite being one of the lucky ones who was still booked in, my room was changed without me knowing. I went to...

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Helpful?
Thank Katie W
CarlsonRezidor, Customer Care at Radisson Blu Hotel Durham, responded to this review

Dear Katie, We appreciate you writing your review. We are glad you liked the restaurant and enjoyed your meals while at the hotel. We regret to hear you were dissatisfied with your stay and for the disappointing service you received during your visit. Thank you for bringing these matters to our attention and giving us this opportunity to improve our...

Reviewed 1 week ago

This review relates specifically to the leisure facilities. The pool area and changing rooms are now in a state of disrepair. There are broken tiles, and stained ceilings and floors throughout. After a workout or swim, male visitors have the option of a cold shower (dial has been fitted incorrectly) in the only private cubicle or in the communal shower...

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Helpful?
Thank Bigphilw
CarlsonRezidor, Customer Care at Radisson Blu Hotel Durham, responded to this review

Thank you for sharing your experience. We regret to hear you were disappointed with the cleanliness and condition of the leisure facilities, including the showers and changing rooms. We value your feedback and have passed your comments on to hotel management to review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometers away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant serves dinner with a variety of international and regional cuisines. Choose from sizzling steaks, British favorites or a great burger. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and One Touch Service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 450 people. ... more   less 

Additional Information about Radisson Blu Hotel Durham

Address: Frankland Lane, Durham DH1 5TL, England
Region: United Kingdom > England > Durham > Durham
Price Range: $126 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel Durham 4*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Rezidor, Cheap Tickets, Priceline and Travelocity so you can book your Radisson Blu Hotel Durham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Hotel Style:
#2 Spa Hotel in Durham
#2 Business Hotel in Durham
#3 Luxury Hotel in Durham
#4 Romantic Hotel in Durham
#4 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel Durham staff and other travellers.
10 questions
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Winsford, United Kingdom
6 months ago

See all questions (10)

Questions? Get answers from Radisson Blu Hotel Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all good.”
 of 5 bubbles brian_pound, 17 Jan 2017 | Read review
“The Junior Sweet and Business class gives you a view of the river and Cathedral, mini bar included. Free drinks and nibbles in the evening.”
 of 5 bubbles 744daveg, 17 Jan 2017 | Read review
“River view definitely preferable to the rear view over the car park”
 of 5 bubbles Walkman121, 15 Jan 2017 | Read review
“Request a high floor and river view, but expect to be charged for it!”
  • Broken shower
  • Broken tap and dirty sink
 of 5 bubbles Bigphilw, 11 Jan 2017 | Read review
“I'd definitely ask for a room on the river side, for the view. But only if you don't mind a bit of traffic noise from the road outside.”
 of 5 bubbles MattfromDerby, 10 Jan 2017 | Read review
5 of 5
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