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Durham Marriott Hotel Royal County

1,629 reviews
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Traveller (275)
Room & Suite (143)
Dining (16)
Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“leisure club”(39 reviews)
“the river”(94 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,629)Write a Review
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1,531 results
Traveller rating
465
560
303
137
66
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LanguageEnglish
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465
560
303
137
66
Show reviews that mention
All reviewsleisure clubthe riverthe hotel car parkelvet bridgeleisure centreexcellent locationa bit tiredper daypublic areassteam roomreception staffcentral locationbuffet stylebeautiful cityhuge bedsuperior roomstayed for one night
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1 - 5 of 1,531 reviews
Reviewed yesterday

Stopped at the Marriott in Durham for one night. The room was adequate and breakfast was very good considering the price and the number of people they were catering for. The hotel has parking and is located in the centre of Durham which was very...More

Thank cath_johnson23
Reviewed 3 days ago via mobile

We stayed for a night at The Durham Marriott the two rooms were dirty the bathrooms had hair in the baths . The beds uncomfortable . It is next to an A road and the breakfast was awful. The hotel is in dire need of...More

Thank awelltravelledlady
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded 2 days ago

We are sorry to read about your disappointing stay and that the hotel did not meet your expectations on this visit. Hopefully we may have the opportunity to welcome you back and look forward to improving your experience. Regards The Management Team

Reviewed 3 days ago

Well situated with a car park (£7 to pay). Efficient hotel based in connected buildings, Clean. Helpful staff. Riverside room has an excellent view of the river. Access to the town of Durham is very good - across one road then uphill stroll into the...More

Thank Graham E
Reviewed 5 days ago via mobile

Stayef for a couple of nights. Reception staff were friendly and efficient as were all the staff at the hotel. Gets busy in the bars as this seems to be the meeting a e for business folk around here. Good bar food and service and...More

2  Thank Jayne F
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded 3 days ago

Thank you for your comments. We were sorry to read about the issue with the headboard and apologise for this. Hopefully we can improve your experience on your next visit to Durham where we look forward to being of service to you. Regards The Management...More

Reviewed 1 week ago via mobile

We stayed here for a single night to allow us to attend an offers open day. Booking in was a delight and the staff were very helpful. Reception knew a huge ammount about both the university and the town and provided us with free maps...More

Thank Simon G
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded 5 days ago

Thank you for your great comments. We are pleased you enjoyed your stay and hope to welcome you back should you return to the City. Regards The Management Team

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Conference Facilities
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$103 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Durham
#4 Luxury Hotel in Durham
#8 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Durham
#4 Luxury Hotel in Durham
#8 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (275)
Room & Suite (143)
Dining (16)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
gofto
4 February 2018|
AnswerShow all 2 answers
Response from DurhamMarriottRoyal | Property representative |
Thank you for your question. We do have accessible rooms here at the hotel. Please contact our 'At Your Service' team on 0191 3866821 (option 1) to discuss your requirements in more detail. Regards The Management Team
0
Votes
helenandandy
26 December 2017|
AnswerShow all 3 answers
Response from DurhamMarriottRoyal | Property representative |
Thank you for your question. The hotel has a leisure club including pool, sauna and gym which is free for all hotel residents to use throughout their stay. Kind regards The Management Team
0
Votes
the3parks
15 November 2017|
Answer
Response from DurhamCarl | Reviewed this property |
0191 386 6821, found this numner for the hotel, hope it helps
0
Votes
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Room Tips
"Riverside view"
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"if wanting a quieter room perhaps ask for one at the end of the corridor or away from the lift."
Read review
"Upgrade of £15 / night was value for money"
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"We had twice a room on the 2nd floor. Friends had a room on the ground level which was very small compared to..."
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