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Travelodge Durham

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#6 of 19 Hotels in Durham
Certificate of Excellence
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Travelodge Durham
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415 Reviews from our TripAdvisor Community

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Showing 412: English reviews
england
Reviewed 2 days ago NEW

Good location, walkable from the station. I was in the annexe which unfortunately stank of cigarette smoke. As did my room. I understand the need to keep heating bills down but I do not expect to be placed in a freezing cold room in January and have to wait for the room to warm up. And why are Travelodge still...

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Helpful?
Thank hoopiesgirl
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Durham, responded to this review

Thank you for submitting your review of our Durham Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments...

Newcastle
Reviewed 3 days ago NEWvia mobile

Given the other reviews, perhaps I'm unreasonable in regarding the absence of any dining facilities to be an issue, but I've never stayed in a hotel - as distinct from a hostel - where a hot breakfast wasn't an option. Were there somewhere nearby it would be less so. But there isn't. Friendly and helpful staff, but a 15-minute walk...

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Helpful?
Thank martinjohnfarr
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Durham, responded to this review

Please allow us to thank you for sharing your review of our Durham Travelodge with us, we are pleased to hear our hotel team were friendly and kind throughout your stay with us as we aim to provide a great service to all of our guests, however we're sorry to learn that you were not made aware of the hotel...

Newtownards, United Kingdom
Reviewed 1 week ago via mobile

My family have been staying here for nearly a decade with leaving people off to Durham and picking them up/graduation. There hasn't been a bad stay that I can remember. It's always comfortable and spacious. Special mention must go to the restaurant attached to the hotel, sensational value for the food you get. Never mind walking to town every night,...

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Helpful?
Thank TangerineDreamer18
TravelodgeUK, Nicolas from the Social Media team at Travelodge Durham, responded to this review

Many thanks for sharing your experience of our Durham Travelodge. We are so happy to hear you enjoyed your stays with us and you found our Dreamer bed very comfortable. We aim to provide a great stay for all of our guests and are so pleased to learn this has been achieved. We will be sure to pass your helpful...

Coventry, United Kingdom
Reviewed 1 week ago via mobile

A nice building for a travelodge and spacious room but the car park was very busy. The access code changed every day which we weren't made aware of. My room had the bed made during my time there but the bin was never emptied even though it was full. The teas were never refilled either. It's a 10 minute walk...

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Helpful?
Thank RobynBruce
Reviewed 1 week ago

Stayed at the travel lodge for a night very good location,walking distance from the centre,castle & cathedral. Good parking, friendly staff- good size beds may be need to up grade the mattress- iron & hair dryer available at reception.

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Helpful?
Thank Landmark120
TravelodgeUK, Niki from The Social Media Team at Travelodge Durham, responded to this review

Thank you for your review. It’s great that you were happy with the location of the hotel and that you found the staff to be friendly during your stay. We strive to provide a positive experience and are happy to see this was the case. Thank you again and we hope to see you soon.

Ashford, England, United Kingdom
Reviewed 2 weeks ago via mobile

My parents stayed in this hotel to visit me and it's such a nice hotel very up to date and modern. The staff are friendly and really helpful and the rooms are clean and comfortable. Couldn't hear the sound of the road and was in room 3 which was huge only one down point was the sink needed unblocking which...

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Helpful?
Thank Will H
Reviewed 2 weeks ago via mobile

I stayed here for one night as I was visiting family over the Christmas The room was not clean Burn marks on bedding Hair in bath TV was not working Staff was very rude I will not be coming back to this travel lodge

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Helpful?
Thank Garyhalls
TravelodgeUK, Nicolas from the Social Media team at Travelodge Durham, responded to this review

Thank you for reviewing our Durham hotel. Through valuable feedback such as yours, we know that the cleanliness of a room means as much to our guests as it does to us so we do apologise that the standard of cleanliness of your room did not meet with our high expectations on this occasion and we are truly sorry to...

glasgow
Reviewed 3 weeks ago

The hotel was good value, good location, comfortable, friendly staff, no problems. We have stayed here several times before and will be back. Durham is a great city to visit and the hotel is 10-15 minutes walk from most of the town.

Review collected in partnership with Travelodge
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Helpful?
Thank angusbrown667
Manchester
Reviewed 3 weeks ago via mobile

Our second visit to Durham and booked at travelodge again as it is in a good location and great value for money. We arrived 3 hours early and we're allowed to use the car park while we walked into town. The friendly receptionist also advised that we could use our room and hour earlier than the usual check in time....

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Helpful?
Thank Jacqui K
Bradford, United Kingdom
Reviewed 3 weeks ago

we arrived to a smiling face on reception and were directed to a warm and welcoming room, the room was clean, tidy and with an added bonus of a view towards the cathedral, only a one night stay this time but will return if in the area again, can recommend the "sambuca" restaurant next door for a freshly cooked evening...

Review collected in partnership with Travelodge
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Helpful?
Thank Michael J

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Durham

Address: Station Road Gilesgate, Durham DH1 1LJ, England
Region: United Kingdom > England > Durham > Durham
Hotel Class:2 star — Travelodge Durham 2*
Number of rooms: 95
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Also Known As:
Travelodge Durham Hotel Durham
Travel Lodge Durham
Durham Travel Lodge
Durham Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Durham staff and other travellers.
9 questions
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York, United Kingdom
6 months ago
Braintree, United Kingdom
8 months ago

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Questions? Get answers from Travelodge Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book here if you are unable to walk.”
 of 5 bubbles miketr2016, 1 Nov 2016 | Read review
“Ask for a room in the annex. (less noise).”
 of 5 bubbles capothree, 24 Oct 2016 | Read review
“Ask for a quiet room (and be aware there is a separate annex building)”
  • Standard double bedroom - spacious and basic.
 of 5 bubbles mkyni, 3 Oct 2016 | Read review
“Ask to stay in the Annex......much quieter there as the main hotel is next to a busy restaurant.”
 of 5 bubbles joobles, 2 Oct 2016 | Read review
“I don't think there are any badly located rooms”
 of 5 bubbles rlk2013, 25 Sep 2016 | Read review
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