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Bannatyne Hotel Durham

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370 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2016 via mobile

We stayed here 17th of September 2016. It's was a basic room, the bed was very comfortable. The staff were excellent couldn't do anymore for us. Would recommend due to staff. The health Club staff were just as friendly, we sat in the cafe/bar area for a few hours and has some food all 6 of us enjoyed the food... More 

Helpful?
1 Thank Chezzas1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Chezzas1, Thank you for taking the time to share your positive comments with regards to your recent stay at Bannatyne Hotel Durham. I am very pleased to learn that you found staff in both the Hotel and the Health Club to be friendly and that you and your party of 6 enjoyed your few hours in the Health Club’s... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2016 via mobile

I surprised my mam with a Spa day at Bannatynes this week and I couldn't have been happier with the service received. The staff are all so very professional but at the same time extremely friendly and welcoming. I was able to hunt out a fab deal on their offers page which gives you access to the pool, sauna, steam... More 

Helpful?
Thank Cathy S
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Cathy S, Thank you very much for posting a review following your recent visit to Bannatyne Hotel Durham and using the Spa. It is great to receive positive comments and I am very pleased you had a great experience. I will pass this on to appropriate employees to let them know they are doing a good job. We hope... More 

York, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2016

Went for a two days away, reasonably priced and the spa access was a bonus. The staff were friendly and informative nothing was too much trouble especially Susie who was on duty two of the afternoons we were there. We decided to stay an extra night, with the help of reception. We booked a spa deal- bottle of pro secco,... More 

Helpful?
Thank LauraLou_11
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Laurlou_11, Thank you for staying at Bannatyne Hotel Durham recently for 2 nights and for posting a very positive review. It is great to hear that Susie offered really good service and I will make sure I discuss this with her. It is also great to hear you used the Health Club which, is complimentary, and that you booked... More 

Leeds, United Kingdom
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 September 2016

We stayed for one night having booked on the basis of other reviews but we weren't quite sure what to expect. The hotel is very similar to Holiday Inn Express which is not a bad ting. The room was a good size with everything we needed including a fan. The bed was very comfortable. The best aspect were the staff... More 

Helpful?
Thank NAM020
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear NAM020, Thank you for choosing to stay at Bannatyne Hotel Durham recently and for posting a positive review. While you state we are similar to Holiday Inn I would like to point out that we also give complimentary access to our Health Club which offers better facilities than most other hotels. It is great to hear you felt the... More 

Jarrow, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2016 via mobile

Me and my girlfriend stayed at the hotel and spa for two days as a birthday present to my wonderful girlfriend and I have to say it was brilliant from start to finish! The staff at both the hotel and spa were polite, friendly and helpful! The hotel room was just as I imagined and the bed was comfortable. The... More 

Helpful?
1 Thank Bernie_Griffin140
ManagementResponse02, Manager at Bannatyne Hotel Durham, responded to this review

Dear Bernie_Griffin140, Thank you very much for your positive review in relation to your recent stay at Bannatyne Hotel Durham and the use of the Health Club and Spa. It is great to hear about your feedback from various areas of the facility and that the staff were very professional at all times. We have also just recently launched a... More 

Leeds, United Kingdom
Level Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 September 2016

Stayed for the weekend and liked the hotel. Clean rooms and comfy beds. Had breakfast in the health club. Expensive and the food could have been better. Other than that the hotel was good and the staff were friendly.

Helpful?
Thank Jacquelinedavis110
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Jacquelinedavis110, Thank you for your review in relation to your recent visit to Bannatyne Hotel Durham. I am glad that you liked many aspects of the hotel, but it is a shame the food did not meet your expectation. We have recently launched a new menu which has been well received but we are always looking for ways to... More 

Peterborough, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 September 2016 via mobile

Stayed here so my wife could meet her brother that she has never met. For a budget hotel it was very good and the staff were very helpful. The lift was out of order when we stayed which made getting suitcases upstairs fun but the staff offers to help which I thought was good. The room was big and clean.... More 

Helpful?
Thank tony r
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear tony r, Thank you for your review in relation to your recent stay at Bannatyne Hotel Durham. It is great that many aspects of your stay prompted a positive comment. Unfortunately there was a fault with the lift at the time of your stay, which has been resolved by our contractor. I am sorry that the healthy food options... More 

Stockton-on-Tees, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016 via mobile

Stayed in this hotel for 7 night's while working in the area,reception area lovely and clean with very pleasant staff.Full use of the gym and spa was included in our stay which was lovely and relaxing after a hard days work.Rooms need a little updating and cleaning services need to pay a little more attention to detail.

Helpful?
Thank Jayne T
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Jayne T, Thank you for your positive review in relation to your recent stay at Bannatyne Hotel Durham. I am glad that you were able to take advantage of the complementary use of the facilities in the Health Club and that you enjoyed your stay. We take levels of cleanliness seriously in the hotel so I am sorry if... More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016

My wife and me have visited this hotel some six or seven times over past 10 years. It makes a good base for visiting local relatives and sight seeing. This is a good honest "no frills" clean, modern and comfortable hotel offering all the necessaries in decent size rooms which are regularly redecorated and with especially comfy beds. What really... More 

Helpful?
Thank ivorrickwood
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear ivorrickwood, Thank you for sharing your positive reviews with regards to your return visit to Bannatyne Hotel Durham. I am always pleased to learn that our regular guests are enjoying their stay year after year. I fully appreciate your observations with regards to our on-going maintenance programme. The team and I look forward to your return visit. Kind Regards... More 

Hebburn
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

Myself and my Fiancé stayed here for one night as attended my friends Engagement Party. Hotel room modern and clean, lovely comfy bed,have free Wi Fi if needed, staff friendly and very helpful. We had a look round before returning home, they have a really good gym and spa area, we will be returning in the near future to try... More 

Helpful?
Thank Margi S
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Margi S, Thank you for taking the time time to post your lovely comments with regards to your recent visit to Bannatyne Resort Durham. I am sure that if you decide to make a weekend of it and use all of the complementary Health Clubs facilities, you will feel the visit worthwhile. I look forward to your return visit.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Bannatyne Hotel Durham provides quality accommodation at great value prices. If you need to stay in the North East of England on business or for pleasure the Bannatyne Hotel Durham will provide you with the facilities you need. FREE parking, FREE wireless broadband internet and FREE access to the Health Club ... more   less 

Additional Information about Bannatyne Hotel Durham

Address: Eden Terrace | Belmont, Durham DH1 2HJ, England
Region: United Kingdom > England > Durham > Durham
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bannatyne Hotel Durham 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Durham Bannatyne Hotel
Hotel Style:
#4 Spa Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Bannatyne Hotel Durham staff and other travellers.
6 questions
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SUNDERLAND TYNE AND WEAR ENGLAND
Nottinghamshire, United Kingdom
rose farm
5 months ago

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Questions? Get answers from Bannatyne Hotel Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they would all be noisy from guests walking along corridor”
 of 5 bubbles E1884MZalanc, 7 Oct 2016 | Read review
“I assume rooms at the front would be quieter as I could hear low level traffic, husband said he couldn't!”
 of 5 bubbles LauraLou_11, 14 Sep 2016 | Read review
“All rooms seem equally good - there is a lift and 24 hour staffed reception”
 of 5 bubbles ivorrickwood, 24 Aug 2016 | Read review
“Any would be suitable as hotel quiet”
 of 5 bubbles MargiS_12, 23 Aug 2016 | Read review
“Car park side quieter - road noise if you open windows”
 of 5 bubbles SeonsD, 13 Aug 2016 | Read review
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