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Mercure Wigan Oak Hotel

Traveller (86)
Room & Suite (49)
Dining (7)
Overview
Orchard Street, Wigan WN1 3SS England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
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Rooms
Jan. 27Jan. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (657)
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642 results
Traveller rating
193
247
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36
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LanguageEnglish
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193
247
135
31
36
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All reviews town centre inclusive break good size comfortable bed buffet breakfast great weekend night stay night porter black pudding dw stadium good nights sleep full english tea and coffee evening meal stayed here for one night wedding reception bar area
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1 - 5 of 642 reviews
Reviewed 2 days ago

Entrance looks OK, but once out of reception, it then goes downhill. The rooms are tired looking and no continental breakfast, in fact the young man who dealt with us, didn't even know what a continental breakfast was!!!More

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
Thank mezzo2016
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded today

I was very disappointed to read your comments and apologise that you were not satisfied with your stay. I have spoken to the member of staff concerned and can only apologise for this - this is certainly not in keeping with our normally high standards...More

Reviewed 2 weeks ago

We would use again, but hotel needs a little more attention in certain areas. The after hours entrance left a lot to be desired and I always believe a walk in shower in bathroom is essential for older people, in hotels baths are a nuisance.More

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Thank Compass22897445599
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 weeks ago

Thank you for your comments and we will certainly keep these in mind as we are constantly looking at ways in which we can improve the service that we offer our guests. We do have one room currently which has a walk in shower, which...More

Reviewed 2 weeks ago via mobile

Stayed for two nights whilst touring the area. The pictures on the web site and booking site are very misleading, so don't be fooled. The main areas of the hotel are tired and tatty and could do with a deep clean. The twin room that...More

Date of stay: December 2018
Thank Bayleywillow
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 weeks ago

It was extremely disappointing to read your comments and i can only apologise if your stay was not as enjoyable as you expected. We do have a rolling program of refurbishment planned however, as I am sure you can appreciate, these things take time to...More

Reviewed 3 weeks ago

Accor are starting to remind me of RBS at their zenith when they bit off more than they could chew; they keep buying up brands whilst letting the current brands slip off into the abyss. Mercures are often hit and miss, but this one takes...More

Date of stay: December 2018
Thank clubworldzilla
Reviewed 4 weeks ago

Easy, straightforward check in, our car registration was logged into the system to allow free parking. The room was just fine with a comfy bed, easy to control heating, good blackout curtain lining. We had a shower over the bath. We chose to have the...More

Date of stay: December 2018
Thank Bev B
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 4 weeks ago

Thank you so much for taking the time to review our hotel. We really do appreciate this and I know that the staff will be delighted to know that their efforts to offer the best service have been recognised. We look forward to having the...More

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About
Description
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere More and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we are the perfect location for the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Banquet Room
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
88
Price range
US$57 - US$101 (Based on Average Rates for a Standard Room)
Formerly known as
The Wigan Oak Hotel
Also Known As
Wigan Quality Hotel
Location
United Kingdom > England > Greater Manchester > Wigan
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
88
Price range
US$57 - US$101 (Based on Average Rates for a Standard Room)
Formerly known as
The Wigan Oak Hotel
Also Known As
Wigan Quality Hotel
Location
United Kingdom > England > Greater Manchester > Wigan
Photos
Traveller (86)
Room & Suite (49)
Dining (7)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
Soph851
August 23, 2018|
Answer
Response from Backinpompey | Reviewed this property |
I wouldn’t stay there for the airport, it’s about 40 minutes by road & about 25 miles away
0
Votes
Soph851
August 23, 2018|
Answer
Response from HotelsUK77 | Reviewed this property |
About 40 mins
0
Votes
Mr V
July 18, 2018|
Answer
Response from HotelsUK77 | Reviewed this property |
No they don’t
0
Votes
Room Tips
"Stay elsewhere"
davidmF1632SZ
Aug. 3, 2018
Read review
"rooms facing the Riverway Road can be noisy"
pikeybouy613
Jun. 4, 2018
Read review
"We had 101"
Grizzly277
May 9, 2018
Read review
"Higher Floors have been improved"
_cynthiamholmes22
May 9, 2018
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