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The Brocket Arms Hotel

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1 room 2 adults 0 children
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The Brocket Arms Hotel
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318 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Dover, United Kingdom
Reviewed 4 days ago NEW

Always warmly welcomed and everything explained even when we arrive late at night. Comfortable and well maintained rooms. Friendly staff and always ready to help with questions. Stay here whenever we can.

Review collected in partnership with JD Wetherspoon
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Helpful?
Thank sheila648
Reviewed 2 weeks ago

While it's not close to the city center, the hotel offers good value for money. Food and drinks are nice, with several attractive deals that are very reasonable. Room facilities were clean, and while the bed wasn't very comfortable, overall the room was fine.

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Helpful?
Thank Alejandra M
Peter B, Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. I will pass your lovely comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

CHESTERFIELD
Reviewed 3 weeks ago

Stayed here for a couple of nights. Friendly staff at the check in. The room was basic, but clean, warm and comfortable. The bathroom was also very clean. Value for money, would recommend the Brocket arms to anyone staying in Wigan

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Helpful?
Thank ARKAYESS
Peter B, Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. I will pass your lovely comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Driffield, England, United Kingdom
Reviewed 13 March 2017

Competitively priced hotel with a spoons built in - what's not to like? Hmmm, I try and write objective reviews, not 'stickin the boot in' unnecessarily. Wigan, was a very friendly place across the board and the staff at the hotel were great. Parking was available and free and the hotel was convenient for access into town. The hotel (...

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Helpful?
Thank MartinSlater
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your feedback. Hope to see you again and the Brocket soon. Regards, Peter

Musselburgh, United Kingdom
Reviewed 10 March 2017

We have just came back from a 4 night stay at the brocket we asked if ther would be parking bays available last time we stayed here we had a job parking the car because everybody that had cars was in the pub but this time they a new parking system people in the pub have to pay one pound...

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Helpful?
Thank alan g
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your feedback. Hope to see you again and the Brocket soon. Regards, Peter

Windsor, United Kingdom
Reviewed 28 February 2017

The hotel and bar are well situated for the town centre. The hotel is kept in good condition and the bar is well run and very busy. The staff are very friendly and extremely helpful. I would recommend this hotel and bar to all my friends.

Review collected in partnership with JD Wetherspoon
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Helpful?
Thank jimyates
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. I will pass your lovely comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Rugeley, United Kingdom
Reviewed 24 February 2017

Popped in with family after a great rugby match! It was buzzing but still the service was really good and so was the food for the money, especially as it included a pint as well. The service was fantastic, especially the young man on the bar who was so good I offered him a nice tip before I left, which...

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Helpful?
Thank Mike P
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. I will pass your lovely comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Oswestry, United Kingdom
Reviewed 21 February 2017

I wrote to Wetherspoons twice to inform them of my concerns about the state of the room we stayed in at the Brocket Arms, but both times they ignored me. So now I will review it on Tripadvisor so others know how important their customer feedback is to them. We were greeted on arrival, and informed that the keycards were...

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Helpful?
Thank Kim L
Peter B, Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your feedback. I'm sorry that the standard of the hotel wasn't up to your required standard. We are going through a number of improvements at the moment so hopefully you will a marked improvement should you choose to stay with us again. Regards, Peter

Reviewed 21 February 2017 via mobile

On arrival looked good got to reception rooms not ready moved to another room absolutely shocked to see round skirting boards carpet thick with dust round bed and rest of carpet not hovered bed has had its day very uncomfortable springs gone over all won't be booking again Positives great food and restaurant shame about rooms

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Helpful?
Thank Nigel M
Peter B, Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your feedback. I'm sorry that the standard of the hotel wasn't up to your required standard. We are going through a number of improvements at the moment so hopefully you will a marked improvement should you choose to stay with us again. Regards, Peter

workington
Reviewed 21 February 2017

Usual standard I have come to expect from Wetherspoon hotels. Clean,comfortable and well equipped for my needs.Friendly staff. If I have a complaint it is that there was no fish available on the routine fish Friday which is always available at Wetherspoon and I usually enjoy. Strange.

Review collected in partnership with JD Wetherspoon
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Helpful?
Thank allen184
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your kind feedback. Hope to see you again and the Brocket soon. Regards, Peter

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Brocket Arms
The Brocket Arms
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is within walking distance of the town centre. It has 28 individual en suite bedrooms, all of which have been recently refurbished and include tea- and coffee-making facilities, a hair dryer and TV. FREE Wi-Fi is available in the bar area. ... more   less 

Additional Information about The Brocket Arms Hotel

Address: 38 Mesnes Road, Wigan WN1 2DD, England
Region: United Kingdom > England > Greater Manchester > Wigan
Price Range: $63 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Brocket Arms Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Brocket Arms Wigan
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Questions & Answers

Here's what travellers have asked, with answers from The Brocket Arms Hotel staff and other travellers.
2 questions
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Whitehaven, United Kingdom
over a year ago

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Questions? Get answers from The Brocket Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your room is too small go back and see if you can get a better room I wish we did at the time”
alang464, 10 Mar 2017 | Read review
“Check the room before you pay for it.”
kiml829, 21 Feb 2017 | Read review
“Try a room at the back away from the main road.”
, 8 Nov 2016 | Read review
“The car park is too small, so if you get a space hang on to it!”
ChrisBartter, 7 Oct 2016 | Read review
“dont have front room”
edithlion, 25 Jul 2016 | Read review
5 of 5