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Bay Esplanade Hotel

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469 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Wigan, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 August 2015

We went to this hotel on a family holiday because its where my dad wanted to go. I'd never have chosen to go there myself, but its what he wanted. Here are all the positives about the hotel: The staff are very friendly and helpful, my sister is very ill at the moment and they couldn't do enough to help... More 

Helpful?
1 Thank aliandneil
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear aliandneil. Thank you for your review. We hope that your father enjoyed is stay, and that your sister is well on the road to recovery! We acknowledge that there are some areas of our hotel that need modernising, and are continuing with refurbishment of rooms each year. As you can appreciate, we are a large hotel, and this does... More 

Douglas, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2015

What can I say about this hotel?? Not what I expected from as Shearings Hotel... Rude staff, who with one or two exceptions, gave the impression that everything was a major chore. I hope that anyone visiting in the future is prepared to go on a diet whether they want to or not as the portions would struggle to fill... More 

Helpful?
4 Thank Michael R
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear Michael R Thanks for your review, as previously stated, it does help us improve our service. It is clear that we didn’t meet your expectations, and, as a business that prides itself on customer service, it is extremely disappointing for us to receive such feedback. We would like to look into your comments further regarding the ‘rude staff’ as... More 

Travellers are raving about these Paignton hotels

Isle of Man, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2015

RE: Shearings holiday to Paignton 08/08/15 – 15/08/15 Having holidayed with Shearings in the past, I expected what I had already received on these previous holidays, but it was not to be. But first let me start on a positive note, Simon our waiter for the week was wonderful, he was friendly, helpful and considerate, on his nights off we... More 

Helpful?
2 Thank 255bethc
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear 255bethc Many thanks for taking the time to give us a review. Although yours is not all on the positive side, it does help us to look into ways of improving the holiday experience for future guests. Firstly, we’ll pass on your regards to Simon, Karis, Alex and the Night Porter working Tues evening whom assisted you with your... More 

Manchester, United Kingdom
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 August 2015

It had been quite a few years since our last visit here. Money has been well spent on this hotel and we enjoyed every minute of our stay. We arrived early and couldn`t check in until 3 o`clock but we were issued our car park pass so we re acquainted ourselves with Paignton. Check in was very efficient and we... More 

Helpful?
Thank trapper22
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear trapper22 Many thanks for sharing your holiday experience. We are pleased that you enjoyed your stay, although I need to point out that we do actually have 2 lifts within our hotel. Officially, the free Cloud Wifi we supply is only designated for our Ground floor public areas. However, certain rooms just off this can sometimes pick it up,... More 

1 review
Reviewed 13 August 2015 via mobile

Just driving back from a week spent at this hotel with my family . Overall stay was very pleasurable . A few hick ups at first but staff went out of there way to put right .. More of a pensioner hotel so felt quite young lol.. I have to say the staff make the hotel . From waiting staff... More 

Helpful?
Thank Janet S
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear Janet S Many thanks for leaving a review for us on Tripadvisor. We always receive numerous positive comments regarding our team here at the Esplanade, and appreciate you adding to them. Hopefully you’ll use us again the next time you decide to visit the ‘English Riviera’ More 

Newton Aycliffe
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2015

I stayed at this hotel mid-July and found it very clean. Room was very small especially the en-suite but this was manageable for a weeks stay. Food was good and always served hot. Service was good. Towels changed daily which was excellent and room cleaned well. I travelled with Shearings along with some friends so knew that the age of... More 

Helpful?
1 Thank SL_CNewtonAycliffe
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear SL_CNewtonAycliffe Thanks for taking the time to leave us a review. Glad that you enjoyed your stay with us. The acts are supplied by a local agency, so we’ll pass on your comments to them, however, they do change on a regular basis, so should you choose to visit us again, chances are it will be different and possibly... More 

London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 August 2015

This hotel first is close to the seafront and town nice food although it sometimes felt you were being put on a diet whether you wanted or not, entertainment was a bit poor to be honest, my room was nice but there are some real crumby ones too be warned, its not the place really for kids, but if you... More 

Helpful?
Thank gadabout502
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear gadabout502 Thanks for your review. Glad you enjoyed our food, if you feel that the portion size wasn’t adequate, you are more than welcome to notify your waiter/waitress who will happily give you more. Our entertainment generally receives good feedback, but we appreciate it’s quite subjective, and by no means an easy feat to keep everyone happy with so... More 

South Yorkshire, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 August 2015

Went with Shearings to Bay Esplanade Friday to Monday. Apart from the horrendous long journey down from Sheffield as there had been an accident, the weekend was very enjoyable. My single room was small but very clean and I had no complaints. The food was standard Shearings fare and acceptable. The hotel is in a nice convenient position from the... More 

Helpful?
6 Thank 303mariane
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Dear 303mariane Many thanks for taking the time to leave us a review. Nice to read that you enjoyed your long weekend with us. As you stated in your review, we are fortunate to be in an ideal location; perfect for the town and the beach/harbour, with the added bonus of a multi-screen cinema a stone’s throw away. Hope your... More 

Normanton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2015

just back from a shearings holiday staying in a single room. Stayed in room 117 on the first floor. very large for a single room, bigger than one or two doubles have stayed in. lovely comfy bed, constant hot water and good quality towels. plenty choice of food and staff friendly. great place. thanks

Helpful?
1 Thank Anthony W
greer68, General Manager at Bay Esplanade Hotel, responded to this review

Thank you Anthony W, for your short but ‘straight to the point’ 5star review. We hope that you’ll give us another visit as this is always the best compliment you can pay us! Thanks for your great comments about the staff and food, which I will pass on. Don’t forget; as I previously stated in another reply, should you visit... More 

Swindon, United Kingdom
2 reviews
Reviewed 24 July 2015

overall we were happy with our stay, Staff/food were very good, rooms were good value, and the seating area by the bar was fine for a quick drink, But the down side are the upstairs corridors are very shabby, The towels /sheets should really be changed every other day at least on a weekly stay, But the biggest let down... More 

Helpful?
Thank 2015dianne
greer68, General Manager at Bay Esplanade Hotel, responded to this review

We have had major refurbishment work to our lounge/restaurant areas this year, so you are correct stating ‘better than it was’. Many of our guests comments reflect this and it certainly is a big improvement. We don’t necessarily change the towels/sheets everyday due to the environmental impact that would result from this. However, there should have been a sign in... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
The Esplanade hotel is a pleasant hotel ideally situated and set on a level seafront position just a short walk to the sandy beach, picturesque harbour, pier, shops and brand new cinema. Paignton is right in the heart of Torbay and is an ideal resort for all ages as well as a great base from which to explore South Devon and the surrounding area. Within the hotel, the south facing Sun Lounge and Harbour Bar Lounge offer stunning views across ‘the Bay’ and the attractive Riviera Suite provides a warm and friendly atmosphere to enjoy the entertainment. The Esplanade also offers the opportunity to upgrade your standard room to one with a sea view (charges apply) and the stunning view on a sunny day is certainly worth it! ... more   less 

Additional Information about Bay Esplanade Hotel

Address: Sands Road, Paignton TQ4 6EG, England
Region: United Kingdom > England > Devon > English Riviera > Paignton
Price Range: $96 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Esplanade Hotel 3*
Number of rooms: 84
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Also Known As:
Esplanade Hotel Paignton
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Questions & Answers

Here's what travellers have asked, with answers from Bay Esplanade Hotel staff and other travellers.
18 questions
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Hednesford, null, United Kingdom
5 months ago
Hednesford, null, United Kingdom
birmingham
3 months ago
Grimsby
4 months ago

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Questions? Get answers from Bay Esplanade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view.”
 of 5 bubbles johnp5066, 7 Nov 2016 | Read review
“In the summer I would possibly have gone for a sea view.”
 of 5 bubbles NanWatford, 5 Nov 2016 | Read review
“ask for a sea view”
 of 5 bubbles jeang106, 5 Nov 2016 | Read review
“Ask for a sea view”
 of 5 bubbles charlesdickens2, 1 Nov 2016 | Read review
“Ask for room that has been refurbished”
 of 5 bubbles susanward1954, 29 Oct 2016 | Read review
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