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Bay Esplanade Hotel

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Traveller (142)
Room & Suite (58)
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Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor10%
  • Terrible3%
Travellers talk about
“mr bean”(13 reviews)
“self drive”(20 reviews)
AMENITIES
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Paid Wifi
Free Parking
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
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Traveller rating
152
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21
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LanguageEnglish
152
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21
Show reviews that mention
All reviewsshearings holidaymr beanself drivesea viewcoach driverbuffet breakfastentertainment roomtiny bathroomsea frontenjoyable breakper daynight porterexcellent positionrestaurant staffevening entertainmentvisited this hotelpublic areas
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131 - 135 of 567 reviews
Reviewed 21 August 2016

went with shearings on a the 15th august for a 5 day break. first of all we had a long journey down laving stretton at 10.15 am and arriving at the hotel at 7 pm. having had to put up with loud radio from driver...More

2  Thank jbrammy
Response from greer68, General Manager at Bay Esplanade HotelResponded 7 September 2016

Dear joejoanbrentwood Thank you for your review. We always closely monitor comments, as it does help us improve customer service. We have passed on your criticism about your coach trip down, and will look into the comments. We have ongoing refurbishment work, constantly updating and...More

Reviewed 19 August 2016 via mobile

We booked this hotel as last minute getaway Mum,Dad,partner and myself. Read reviews after booking and was a bit apprehensive but this was unfounded. Outside a bit worn but to be expected due to seafront location reception area etc very welcoming. Our room was on...More

2  Thank Tracey D
Response from greer68, General Manager at Bay Esplanade HotelResponded 7 September 2016

Dear Tracey D Many thanks for taking the time to leave us a positive review. Understandably, we know that we can’t please all of the people all of the time, but always endeavour to create a happy holiday experience, reviews like yours help to give...More

Reviewed 13 August 2016

I have just got back from my first ever holiday on my own and also with shearings. On arrival first impressions was a bit dubious but on entering was pleasantly surprised. Although I had a single room found it very spacious,clean and nicely decorated. Staff...More

3  Thank karen c
Response from greer68, General Manager at Bay Esplanade HotelResponded 17 August 2016

Dear Karen c Thank you for reviewing your first holiday alone, and sharing your experience. I am very pleased to read that you were pleased with our staff, food and liked your allocated room. Sometimes guests can go to their rooms straight after cabaret, and...More

Reviewed 12 August 2016

Never have i stayed in such a creaky place , the floorboards in the passage ways are so so noisy , we had a room on the 2nd floor and to say it was small well it was tiny , the bathroom if you could...More

4  Thank HOLIDAYTRIPSHOMEANDA
Response from greer68, General Manager at Bay Esplanade HotelResponded 17 August 2016

Dear HOLIDAYTRIPSHOMEANDA Thanks for the review. Due to us being a Victorian building, we d, on occasion, have issues with some creaky floor boards, which we rectify when possible and small bathrooms. I am sorry you did not find our reception staff friendly and helpful,...More

Reviewed 7 August 2016

disappointed with hotel, bathroom was smallest we had ever seen , staff not friendly, looked fed up buffet style breakfast always cold, plates cold,needs revamp, some part good , sea view windows needed a claen outside of hotel untidy,will not be staying here again, such...More

1  Thank Helen L
Response from greer68, General Manager at Bay Esplanade HotelResponded 17 August 2016

Dear Helen L Thank-you for reviewing us. Sorry you feel we didn’t live up to the high standard that you expected from Shearings. We have our windows clean fortnightly, however seaside conditions/seagulls can spoil that within minutes! our front gardens are maintained and only recently...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$97 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (142)
Room & Suite (58)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Maureen C
3 March 2018|
AnswerShow all 8 answers
Response from keith h | Reviewed this property |
Hi just got back from this excellent hotel all the staff are very helpful,I don't think they have a specific child's menu but if you ask the restaurant staff I am sure they will provide something for you.not all the... More
1
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Jim G
27 January 2018|
AnswerShow all 2 answers
Response from greer68 | Property representative |
Thank you for your enquiry. The layout of the building is unusual, as we have the 'basement' level, which is actually on ground floor, as you come up stairs to enter the hotel, then go down by lift to these rooms, which... More
0
Votes
RitaH51
31 October 2017|
AnswerShow all 10 answers
Response from Janut47 | Reviewed this property |
Not far. Perhaps ten minute walk.
1
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Room Tips
"Don't grizzle and groan about your holioday when you get home, do it to management at the hotel, at the..."
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"Room 106 has a very tiny bathroom"
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"Rooms do have a lovely seaview"
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"If you require a room that's quieter or a low floor, request when booking."
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