We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Empress Hotel

    Central Promenade, Douglas IM2 4RA
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (125)
          Room & Suite (26)
          Dining (6)
          The Claremont Hotel
          357 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          374 reviews
          #1 of 22 hotels in Douglas
           
          Best Western Palace Hotel & Casino
          942 reviews
          #8 of 22 hotels in Douglas
           
          Overview
          • Excellent28%
          • Very good43%
          • Average19%
          • Poor7%
          • Terrible3%
          Travellers talk about
          “piano bar” (45 reviews)
          “sea view” (65 reviews)
          “the penthouse” (10 reviews)
          Free Wifi
          Breakfast included
          Beachfront
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          The Claremont Hotel
          357 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          374 reviews
          #1 of 22 hotels in Douglas
           
          Best Western Palace Hotel & Casino
          942 reviews
          #8 of 22 hotels in Douglas
           
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$108.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Douglas hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c056a71bd8e9440f8a04b934067d16eb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191539,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c056a71bd8e9440f8a04b934067d16eb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":108,"lowestMetaPrice":108,"additionalPartner":false,"highestMetaPriceDisplay":108,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":108,"lowestMetaPrice":108,"highestMetaPriceDisplay":108,"hotelName":"The Empress Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMwNTZhNzFiZDhlOTQ0MGY4YTA0YjkzNDA2N2QxNmViIiwiQUlLIjoiZWRlZTJkNWFkNGVjNGIwNDhlYjcxN2IwMDkyYjFlYjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$108", "hasDates": true, "hacComplete": false, "contentIdMappings": {"76971291":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (574)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for The Empress Hotel See the most recent reviews

          11 - 15 of 574 reviews

          Reviewed 2 weeks ago

          Very good accomodation though quite pricey for rooms Beds very comfortable and good maid room service My only gripe was having to witness a heated argument between the rather gruff Restuarant Manager and one of male bar/restuarant staff which was very unprofessional (given it took...More

          Thank desm233
          Response from HEHotels, Manager at The Empress HotelResponded 1 week ago

          Dear desm233 Thank for your feedback. I must apologise for the argument you heard in the bar and will find out who was involved and try to ensure it doesn't happen again. I am however pleased that you enjoyed the stay with us. Regards Neil...More

          Reviewed 2 weeks ago

          Room was fine, great hot long shower, great varied breakfast buffet. We would go here again. We were at the back, you can hear the hotel fan or heating unit, but it was just white noise, no problem. We arrived early and the front desk...More

          Thank Linda A
          Response from HEHotels, Manager at The Empress HotelResponded 1 week ago

          Dear Linda A Glad you had a great stay and thanks for the 5 stars. Look forward to a return visit. Regards Neil Gray Business Manager

          Reviewed 3 weeks ago

          The breakfasts were very good, for a buffet style offering in a busy restaurant the staff did really well, everything (apart from fresh fruit & yoghurt) kept fresh and topped up, even the toast machines worked well (so long as the guests left them alone)....More

          Thank PW24
          Response from HEHotels, Manager at The Empress HotelResponded 1 week ago

          Dear PW24 Thanks for your review and I'm glad you found the breakfast good. We refurbished the seaview rooms, suites and penthouse earlier this year, and will be starting on the rear facing rooms this winter to modernise and improve the facilities too. We are...More

          Reviewed 3 weeks ago

          Stayed over a weekend with a party of 10 family members. Quite a pleasant experience overall, the buffet breakfast was especially good, but what a disastrous experience in the "Gourmet Burger Restaurant" on Friday night. Wine served in dirty glasses and waited about an hour...More

          1  Thank PlayaBlancaDudes
          Reviewed 4 weeks ago

          The breakfast offered a good selection. The dinners were very good, then only had five options, but loved the three we tried. Having a piano played in the evening was a change, was televisions as well with sport. Central location. Only negative is one small...More

          Thank Caren A
          The Claremont Hotel
          357 reviews
          #4 of 22 hotels in Douglas
           
          Sefton Hotel
          592 reviews
          #10 of 22 hotels in Douglas
           
          The Welbeck Hotel
          374 reviews
          #1 of 22 hotels in Douglas
           
          Best Western Palace Hotel & Casino
          942 reviews
          #8 of 22 hotels in Douglas
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Business Centre with Internet Access
          • Banquet Room
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$88 - US$154 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 102
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, LateRooms, Priceline, TripOnline SA and HotelQuickly so you can book your The Empress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • Isle of Man >
          • Douglas
          • Also Known As
          • Empress Hotel Douglas ,
          • Empress Hotel Isle Of Man ,
          • The Empress Hotel Douglas, Isle Of Man
          Add Photo Photos
          Traveller (125)
          Room & Suite (26)
          Dining (6)
          Pool & Beach (3)
          Hotel & Grounds (111)
          Bathroom (7)
          Business Centre & Event Rooms (3)
          Nearby
          Sponsored by:
          Ascot Hotel
          341 reviews
          .28 km away
           
          Mannin Hotel
          151 reviews
          .24 km away
           
          The Welbeck Hotel
          374 reviews
          .22 km away
           
          Glen Mona Hotel
          89 reviews
          .24 km away
           
          Nearby Restaurants
          The Tea Junction
          458 reviews
          .75 km away
          Jaks Bar & Steak House
          781 reviews
          .75 km away
          New Manila
          222 reviews
          .82 km away
          Just Pizza & Pasta
          123 reviews
          1.09 km away
          Nearby Attractions
          Manx Museum
          620 reviews
          .68 km away
          Palace Casino
          98 reviews
          .20 km away
          The Tynwald Library
          5 reviews
          1.02 km away
          Guided Tours of Mann
          22 reviews
          .80 km away
          Questions & AnswersAsk a question
          Pinkyracer
          Hi! We will finally be able to return to the TT in 2018. Are you all booked up, or just not accepting bookings yet?
          17 June 2017|
          Answer
          Response from Winston B | Reviewed this property |
          Hi, TT is usually booked solid year on year. Try Booking com for any Island availability. Good luck!
          0
          Votes
          Debbie G
          Is there disabled access and walk-in showers at this hotel?
          21 April 2017|
          Answer Show all 3 answers
          Response from HEHotels | Property representative |
          There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.
          0
          Votes
          Frank O
          Hi, hoping to get there soon. Hope to fly in from Dublin. How far is hotel from Airport? Can we get public transport to hotel from airport, or do we need to get taxi?
          13 January 2017|
          Answer Show all 3 answers
          Response from HEHotels | Property representative |
          Hi We're about 25 minutes from the airport. You can get the bus from the airport for £3.10 and the number 1H stops about 100m away from us. Other buses are number 1 or 2 that also go past us but ask the driver to double... More
          2
          Votes
          Room Tips
          "There are quite a lot of steps to encounter here."
          Read review
          "make sure you insist on a refurbished room at the front"
          Read review
          "4TH FLOOR,at rear of Hotel, very quiet. I would prefer a sea view room though."
          Read review
          "Better, updated rooms incur an extra charge"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing