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    The Empress Hotel

    Central Promenade, Douglas IM2 4RA
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    2017-11-06 2017-11-07
    Traveller (148)
    Room & Suite (35)
    Dining (27)
    Overview
    • Excellent30%
    • Very good41%
    • Average19%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “piano bar” (50 reviews)
    “sea view” (72 reviews)
    “burger bar” (14 reviews)
    Free Wifi
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Nov 6Nov 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (644)
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    111 - 115 of 629 reviews

    Reviewed 21 April 2017 via mobile

    Visited on a recent business trip to the island, rooms and carpet a bit tired but was clean and had a good powerful shower. Bar area relaxing with sky sports etc to relax on the evening. Would return again.More

    Thank Jonathan T
    Response from HEHotels, Manager at The Empress HotelResponded 7 May 2017

    Dear Jonathan T Thanks for your review. We now have fully refurbished seaview rooms available and will be starting the rear facing rooms over the coming winter to improve their standard to a more modern level too. Glad your found the bar and sky sports...More

    Reviewed 20 April 2017

    A splendid stay on Douglas with a hotel that met all my needs. The conservatory bar is a splendid place to be. The food was good, particularly breakfast - though there was no fried bread. The room did its job.

    Thank PeterandBeryl
    Response from HEHotels, Manager at The Empress HotelResponded 7 May 2017

    Dear PeterandBeryl Thanks for your feedback following your recent stay. I am pleased you liked the food and the conservatory bar in particular and look forward to a return visit soon. Regards Neil Gray Business Manager

    Reviewed 17 April 2017 via mobile

    This hotel provide me everything I needed for my short visit. Sea view room was clean comfortable with a view I loved. Great restaurant,good breakfast Poor gym I am afraid Nothing of any use to my program.More

    Thank johnmwhitfield
    Response from HEHotels, Manager at The Empress HotelResponded 7 May 2017

    Dear johnmshitfield Thanks for your recent review. Glad you enjoyed the stay and the newly refurbished seaview room too. Unfortunately the gym is rarely used and some of the equipment is a little out of date, but hope to see you again soon. Regards Neil...More

    Reviewed 15 April 2017 via mobile

    I visited this hotel a week ago as part of the GB Tours. After an ardeous sail on the ferry,tp the Isle of Man.The hotel a short trip away from the ferry port. This great hotel gleams at you from the promenade.A beast of a...More

    1  Thank Judith H
    Response from HEHotels, Manager at The Empress HotelResponded 7 May 2017

    Dear Judith H Thanks for your lovely review. I am so glad you found the whole experience from staff to food so agreeable and hope you decide to return again next year. Regards Neil Gray Business Manager

    Reviewed 12 April 2017

    Wow,what an amazing stay at this lovely hotel.Food excellent staff very attentive could not do enough for you! A nice ambiance throughout 😊Made our stay special would recommend,thank you so much. Breakfast was great plenty of choices staff excellent really helpful.

    Thank 636Val
    Response from HEHotels, Manager at The Empress HotelResponded 15 April 2017

    Dear 636Val Thanks for the 5 star review! So glad you had an excellent stay and found the staff and food to be top notch! Look forward to your next visit. Regards Neil Gray Business Manager

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$88 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Cancelon and TripOnline SA so you can book your The Empress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Empress Hotel Douglas ,
    • Empress Hotel Isle Of Man ,
    • The Empress Hotel Douglas, Isle Of Man
    Add Photo Photos
    Traveller (148)
    Room & Suite (35)
    Dining (27)
    Pool & Beach (3)
    Hotel & Grounds (124)
    Bathroom (8)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Pinkyracer
    17 June 2017|
    Answer
    Response from Winston B | Reviewed this property |
    Hi, TT is usually booked solid year on year. Try Booking com for any Island availability. Good luck!
    0
    Votes
    Debbie G
    21 April 2017|
    AnswerShow all 3 answers
    Response from HEHotels | Property representative |
    There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.
    0
    Votes
    Frank O
    13 January 2017|
    AnswerShow all 3 answers
    Response from HEHotels | Property representative |
    Hi We're about 25 minutes from the airport. You can get the bus from the airport for £3.10 and the number 1H stops about 100m away from us. Other buses are number 1 or 2 that also go past us but ask the driver to double... More
    2
    Votes
    Room Tips
    "Consider the sea view upgrade which wasn't (I think) too expensive."
    Read review
    "Do not have a room at the back of the hotel near the kitchen generator you will get no sleep."
    Read review
    "Just noisy in the penthouse suite."
    Read review
    "Try a seafront Room"
    Read review
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