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The Empress Hotel

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The Empress Hotel
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513 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Glasgow, United Kingdom
Reviewed 7 July 2016 via mobile

Very impressive and large hotel taking up one full side of the harbour. Excellent staff. Has a conference centre attached with expensive shops in the foyer. The queen once stayed here . The hotel is undergoing some renovation and we were allocated a refurbished room. It was excellent and certainly kept us git ax it was a very long walk...

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Thank helen263
Birmingham, United Kingdom
Reviewed 6 July 2016

My partner & I had to stay at The Empress Hotel when our flight back from Isle of Man was unexpectedly cancelled and what a fortunate turn of fate it turned out to be! The hotel is beautifully decorated in the lounge and reception area with relaxed comfortable and spacious seating areas. The centrepiece is a white piano & a...

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1Thank Trevor W
Carlisle, United Kingdom
Reviewed 3 July 2016

My wife and I booked this short break to the Isle of Man approximately 10 days before departure, taking a friend who had never been to the island before. On arrival at the Empress Hotel, the reception was very good, we registered our debit card enabling drinks etc to be charged to the room. Our room was clean and tidy,...

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Thank Brian P
merseyside
Reviewed 2 July 2016 via mobile

Stayed at the Empress and enjoyed our stay. I'm told it's been some time since the hotel had a face lift and I have to agree. The rooms are nice and clean but basic especially as it's £85 a night B+B I thought a bit steep. If your looking for a well located hotel but aren't staying for more than...

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Thank MrTwonky
Hengoed
Reviewed 2 July 2016

Stayed here in June this year. A lovely hotel well situated on promenade. hotel and rooms were clean and tidy although room was slightly on the small side. Food was great but service a tad on the slow side as they served one party first and we had to wait. Would stay here again.

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Thank GrahamPHengoed
Bonnyrigg, Scotland, United Kingdom
Reviewed 1 July 2016 via mobile

Enjoyed our anniversary and birthday in the superb Penthouse, with great views from the balcony over the whole of Douglas bay. Moved to a sea view on Saturday due to honeymoon couple already booked into the penthouse. Both rooms with a lot of space and comfortable bed, other furniture in the room so you're not lying on bed all the...

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Thank RoGaBoomtown
NI
Reviewed 1 July 2016

The Empress Conservatory is the real jewel in its crown, so I had wanted to bring my grandmother there. Unfortunately all the tables by the window were already reserved, so we sat at the bar side of the conservatory and ordered bar snacks - which were lovely. The staff were very friendly and catered to fussy eaters! My grandmother loved...

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Thank mley4
Inverness, United Kingdom
Reviewed 30 June 2016 via mobile

Quick and easy check in, room spacious and clean, nice bathroom and very pleasant staff. Only let down was quality of breakfast was pretty poor. Check out quick. Not terribly expensive either. All in all comfortable night in a nice location

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Thank SheltieShetland
Wirral
Reviewed 28 June 2016 via mobile

Visited here 1st June 2016 to be bridesmaid at my friends wedding. Lovely hotel, staff were great and food was delicious. Rooms were a bit small but adequate and facilities were spot on. The Penthouse was amazing we used this to get ready as was for wedding night. Wedding was held at Hotel so was all under one roof, staff...

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Thank WirralJaney40
Birmingham, United Kingdom
Reviewed 28 June 2016

Staying at the Empress Hotel was a excellent way to start my break on the Isle of Man the rooms are of a very high standard I had a sea view room. The food in the hotel was of a very high standard recommend the Fish & Chips again excellent. Bought a Go Explore ticket valued for five days this...

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Thank david n

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more   less 

Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Region: United Kingdom > Isle of Man > Douglas
Price Range: $106 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Empress Hotel 3*
Number of rooms: 102
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Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Douglas, Isle Of Man
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Questions & Answers

Here's what travellers have asked, with answers from The Empress Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with sea view.”
  • the view from our private balcony
 of 5 bubbles sandraaC2061GT, 16 Feb 2017 | Read review
“Great sea front view if you have the premium rooms.”
 of 5 bubbles JosephB609, 5 Feb 2017 | Read review
“upgrade if poss to sea rooms , great views over Douglas Bay”
 of 5 bubbles 202terryr, 31 Jan 2017 | Read review
“Very well priced hotel with great staff”
 of 5 bubbles 251PaulT251, 30 Jan 2017 | Read review
“Sea view for an extra ten pounds a night”
 of 5 bubbles cerir577, 14 Jan 2017 | Read review
5 of 5