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The Empress Hotel

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Traveller (161)
Room & Suite (43)
Dining (27)
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Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“piano bar”(54 reviews)
“the penthouse”(19 reviews)
“sea view”(84 reviews)
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (694)
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214
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134
48
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All reviewspiano barthe penthousesea viewburger barisle of manexecutive roomcentral promenadelarge hotelsingle roomkippersbuffet breakfastreception staffsea frontcoach partycoach triplovely hotelself service
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141 - 145 of 679 reviews
Reviewed May 21, 2017

The hotel is obviously being updated, but our sea view room was already finished to a very good standard. Bed luxurious, bedclothes lovely and the room furnished nicely with good facilities. The food ( breakfast and dinner we didn't have lunch ) was first class....More

Thank larpsmacc
Reviewed May 21, 2017

Once again a sea view room with plenty of space, clean, comfortable and with a new TV. The staff continue to make your stay a pleasure. Centrally situated on the promenade it has the bus service within 100yards and is a 15 minute walk to...More

Thank hpbondsfarm
Reviewed May 19, 2017 via mobile

Stayed one night as had to catch early ferry The room was spotless and the staff really helpful, we had continental breakfast served in our room at 6-15am- warm croissants!!can recommend this hotel and would definitely stay here again

Thank Pauline H
Reviewed May 18, 2017

We stayed here for a sporting event my son was taking part in - needing space for his kit we booked a superior twin room with sea view. The room was spacious but the hotel looks and feels tired: the lift panel was taped on...More

Thank DavidCLane
Reviewed May 17, 2017

This was my first visit to Isle of Man so I researched a lot of hotels and settled on The Empress. My girlfriend and I booked direct and the process was smooth and professional. We chose one of their 3 Suites as it cost only...More

1  Thank steven c
Response from HEHotels, Manager at The Empress HotelResponded May 28, 2017

Dear steven c Thanks for your 5 star review. I'm really glad you liked the newly refurbished Suite and found the décor, new furniture and soft furnishings to meet a good standard and you found the food good too. I hope you can stay again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$110 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (161)
Room & Suite (43)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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JC-DC-69
April 6, 2018|
AnswerShow all 3 answers
Response from bethyoudog | Reviewed this property |
sorry dont know.
0
Votes
Pinkyracer
June 17, 2017|
Answer
Response from Winston B | Reviewed this property |
Hi, TT is usually booked solid year on year. Try Booking com for any Island availability. Good luck!
0
Votes
Debbie G
April 21, 2017|
AnswerShow all 3 answers
Response from HEHotels | Property representative |
There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.
0
Votes
Room Tips
"Go in winter. So"
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"if you want the space, views and privacy choose one of the sea view suites."
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"Sea view, deluxe rooms are excellent value. However, Guests with mobility difficulties should note that..."
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"Upgrade to the bigger rooms - it's worth it!"
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