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The hotel is obviously being updated, but our sea view room was already finished to a very good standard. Bed luxurious, bedclothes lovely and the room furnished nicely with good facilities. The food ( breakfast and dinner we didn't have lunch ) was first class....More
Once again a sea view room with plenty of space, clean, comfortable and with a new TV.
The staff continue to make your stay a pleasure. Centrally situated on the promenade it has the bus service within 100yards and is a 15 minute walk to...More
Stayed one night as had to catch early ferry The room was spotless and the staff really helpful, we had continental breakfast served in our room at 6-15am- warm croissants!!can recommend this hotel and would definitely stay here again
We stayed here for a sporting event my son was taking part in - needing space for his kit we booked a superior twin room with sea view. The room was spacious but the hotel looks and feels tired: the lift panel was taped on...More
This was my first visit to Isle of Man so I researched a lot of hotels and settled on The Empress. My girlfriend and I booked direct and the process was smooth and professional.
We chose one of their 3 Suites as it cost only...More
1 Thank steven c
Response from HEHotels, Manager at The Empress HotelResponded May 28, 2017
Dear steven c
Thanks for your 5 star review.
I'm really glad you liked the newly refurbished Suite and found the décor, new furniture and soft furnishings to meet a good standard and you found the food good too.
I hope you can stay again...More
Response from HEHotels | Property representative |
There's a ground floor entrance but reception need to be called to open the door if it's needed between 11am and 5pm when the area is not manned. We have no walkin showers or disabled friendly rooms unfortunately.