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07/05/2017 08/05/2017
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    BEST WESTERN Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$12
    US$96
    US$85
    US$96
    US$85
    Traveller (135)
    Room & Suite (56)
    Dining (21)
    Sefton Hotel
    576 reviews
    #10 of 22 hotels in Douglas
     
    The Claremont Hotel
    343 reviews
    #3 of 22 hotels in Douglas
     
    The Welbeck Hotel
    349 reviews
    #1 of 22 hotels in Douglas
     
    Ascot Hotel
    333 reviews
    #2 of 22 hotels in Douglas
     
    Overview

    • Excellent19%
    • Very good33%
    • Average29%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “sea view” (113 reviews)
    “small balcony” (21 reviews)
    Free Wifi
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Sefton Hotel
    576 reviews
    #10 of 22 hotels in Douglas
     
    The Claremont Hotel
    343 reviews
    #3 of 22 hotels in Douglas
     
    The Welbeck Hotel
    349 reviews
    #1 of 22 hotels in Douglas
     
    Ascot Hotel
    333 reviews
    #2 of 22 hotels in Douglas
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (912)
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    1 - 5 of 912 reviews

    Reviewed 2 days ago via mobile

    After a little mix up of rooms and having to wait a while to get one, we got 2 sea view rooms with small balconys but the views were amazing. That (and the good company) Really made my holiday. The hotel itself could do with...More

    Thank mickey111
    Reviewed 4 days ago via mobile

    Stayed here for two nights whilst on the island for business. 5 minutes from ferry port and on the promenade Rooms large and comfortable although nearing some decoration work Used leisure club for swim and sauna, although the pool was quite shallow and small found...More

    Thank Jah R
    Reviewed 5 days ago via mobile

    Atmosphere awful Food from carvery very average and service dull and unprofessional Service generally shocking to point of being rude Had meal with my Dad but asked if we want to be billed separately .....why? Will I be back......no

    1  Thank shambles10
    Reviewed 1 week ago

    Stayed on a Saturday night we were rather disappointed by the view as although we paid extra to upgrade to a sea view there was a vast expense of unsightly flat, felt roof littered with bits of rubbish right in front of the window, the...More

    1  Thank CColl63
    Response from PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 week ago via mobile

    I rang about booking a twin room to attend the IOM Health Department to provide legal training, explaining I needed a room which I could access in my wheelchair, and was assured that all twin rooms were accessible for wheelchairs. I then having had my...More

    4  Thank Paul C
    Response from PalaceHotelManager, Manager at BEST WESTERN Palace Hotel & Casino

    Thank you for your review, I am pleased that we have now resolved this when i came to see you in your hotel room. Again if you need anything else during your stay please just contact me. Gareth Capper General Manager

    Sefton Hotel
    576 reviews
    #10 of 22 hotels in Douglas
     
    The Claremont Hotel
    343 reviews
    #3 of 22 hotels in Douglas
     
    The Welbeck Hotel
    349 reviews
    #1 of 22 hotels in Douglas
     
    Ascot Hotel
    333 reviews
    #2 of 22 hotels in Douglas
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    Details
    • Price range
    • US$67 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    Photos
    Traveller (135)
    Room & Suite (56)
    Dining (21)
    Pool & Beach (7)
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    Questions & AnswersAsk a question
    bazaathome
    how far to ferry
    24 April 2017|
    Answer Show all 4 answers
    Response from PalaceHotelManager | Property representative |
    Hi, Thank you for your question. It is a few minutes in a taxi or can be walked in 20 minutes. There are also house trams that will take about 10 minutes. We look forward to you staying with us.
    0
    Votes
    lauraladybird
    Hi, we are staying this Saturday and I was wondering What is the dress code to go to the casino ? Many thanks, Laura
    15 March 2017|
    Answer Show all 8 answers
    Response from Luckykins | Reviewed this property |
    Smart casual
    1
    Vote
    KazG999
    Hi, what parking is there, if any?
    8 January 2017|
    Answer Show all 16 answers
    Response from PalaceHotelManager | Property representative |
    Dear Guest, We have large on site car parking at the palace with a small charge. We hope to see you seen
    0
    Votes
    Room Tips
    "Ask for sea view otherwise you will overlook a horrible car park which looks like a demolition site!"
    Read review
    "sea view rooms are worth the extra"
    Read review
    "Just don't go"
    Read review
    "Sea View at front great , liked watching joggers dog walkers each morning"
    Read review