We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
    Lowest prices for your stay
    2017-10-29 2017-10-30
     4 people are viewing this hotel
    SAVE US$9
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    • Excellent19%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “sea view” (138 reviews)
    “small balcony” (25 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 61 deals
    Write a Review
    Reviews (1,026)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 1,014 reviews

    Reviewed 3 days ago via mobile

    First things first, the front entrance off the promenade near the bus stop is actually the rear entrance. If you enter off the promenade you will have to go up two flights of stairs and then across to the rear to find reception. The lifts...More

    Thank Dave H
    Reviewed 3 days ago

    I've stayed here 6 or 7 times now on our annual visit to family. I can honestly say that this stay was the best so far due the friendliness of all the staff we encountered especially the chamber maid (Laura?) who couldn't do enough for...More

    Thank Dec35z
    Reviewed 3 days ago

    This is the second time we have stayed at this hotel. It's not a 5* hotel, so don't choose it if you are picky. It's clean, and if you are on a B&B basis, there is a large choice for breakfast. The staff are lovely....More

    Thank Jakki P
    Reviewed 4 days ago

    To repeat what many others have said, it needs some updating but for a short stay it was fine. To be fair, it was the cheapest sea view room on the prom at the time of booking. We were on the fourth floor and there...More

    Thank pujro
    Reviewed 4 days ago

    We had a sea view room which was nice, had a win in the casino, receptionist called Daniel was very helpful, good breakfast at a cost of 12.00, great location to go up to the pits where all the motorbikes are, even the horse tram...More

    Thank catherine p
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 4 days ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Slieve Donard Resort and Spa
    3,035 reviews
    #1 of 16 hotels in Newcastle
    The Welbeck Hotel
    430 reviews
    #1 of 15 hotels in Douglas
    The Keswick Country House Hotel
    1,604 reviews
    #5 of 17 hotels in Keswick
    Abbey House Hotel
    742 reviews
    #3 of 13 hotels in Barrow-in-Furness
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    • Price range
    • US$69 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Cancelon, TripOnline SA and Hotwire so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Douglas, Isle Of Man
    Add Photo Photos
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
    Sponsored by:
    Abbey House Hotel
    742 reviews
    82.91 km away
    The Welbeck Hotel
    430 reviews
    .26 km away
    Slieve Donard Resort and Spa
    3,035 reviews
    92.21 km away
    The Keswick Country House Hotel
    1,604 reviews
    99.83 km away
    Nearby Restaurants
    The Tea Junction
    519 reviews
    1.18 km away
    Port Jack Chippy & Diner
    184 reviews
    1.34 km away
    New Manila
    268 reviews
    .38 km away
    Jaks Bar & Steak House
    862 reviews
    1.18 km away
    Nearby Attractions
    Onchan Raceway Stockcar Racing
    7 reviews
    1.31 km away
    Manx Museum
    702 reviews
    1.13 km away
    Palace Casino
    107 reviews
    .04 km away
    The Tynwald Library
    9 reviews
    1.46 km away
    Ask a question
    Questions & Answers
    17 October 2017|
    AnswerShow all 8 answers
    Response from hildawent | Reviewed this property |
    We go to the Casino often as we love the Chinese Restaurant Majestic which is sited in the Casino. Robert is very accommodating and provides the best Chinese on the Island. We finish our evening at the machines or tables in... More
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    24 June 2017|
    AnswerShow all 15 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    Room Tips
    "Ask for a room facing the harbour with a balcony. They are a bit more spacious than those facing the car park"
    Read review
    "Sea view was nice when you wake up on a morning"
    Read review
    "Sea view room"
    Read review
    "Try to book a room with a sea view well worth the extra cost."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing