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2017-10-29 2017-10-30
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Lowest prices for your stay
    2017-10-29 2017-10-30
    US$68
    US$60
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    US$60
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    Traveller (155)
    Room & Suite (66)
    Dining (21)
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    Overview
    • Excellent19%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “sea view” (138 reviews)
    “small balcony” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
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    The Welbeck Hotel
    428 reviews
    #1 of 15 hotels in Douglas
     
    Slieve Donard Resort and Spa
    3,030 reviews
    #1 of 16 hotels in Newcastle
     
    Abbey House Hotel
    739 reviews
    #3 of 13 hotels in Barrow-in-Furness
     
    New Guilderoy Hotel Blackpool
    691 reviews
    #2 of 73 hotels in Blackpool
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,024)
    There are newer reviews for Best Western Palace Hotel & Casino
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    11 - 15 of 1,012 reviews

    Reviewed 2 weeks ago

    Booked 2 double rooms with sea views, very nice rooms with great views over Douglas Bay. Hotel looks a little dated (built in the 60's) but is beautifully appointed inside. Best bit was the food and drink quality and prices, very similar to local pub/restaurant...More

    Thank Ian B
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 2 weeks ago

    The external appearance of the building may put you off but don`t let it. The Staff are very friendly and the Hotel is well looked after. With facilities include casino, gym, sauna and pool plus their is a Bingo Hall on the ground floor which...More

    Thank Rokerman54
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 2 weeks ago

    To be fair aspects of the external appearance of this Hotel are unprepossessing. This however should not deter prospective guests, as the hospitality we received was of the highest order. Our seaview room was extremely comfortable, with wonderful views of the promenade; all of the...More

    Thank Richard D
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 2 weeks ago

    We paid £82 per night for two B&B. Sea view room. The staff want to help, the room was good, bigger than the modern rooms, clean, with a bath. We were on the fourth floor and didn't hear any noise from the casino during the...More

    Thank GlyderFawr
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 2 weeks ago via mobile

    My wife and I spent 3 nights at the Palace in September, and were very pleasantly surprised. All the staff were friendly and helpful, the breakfast was excellent and the swimming pool and spa very enjoyable. It's sometimes difficult to understand some of the negative...More

    Thank hampshirehawk
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    The Welbeck Hotel
    428 reviews
    #1 of 15 hotels in Douglas
     
    Slieve Donard Resort and Spa
    3,030 reviews
    #1 of 16 hotels in Newcastle
     
    Abbey House Hotel
    739 reviews
    #3 of 13 hotels in Barrow-in-Furness
     
    New Guilderoy Hotel Blackpool
    691 reviews
    #2 of 73 hotels in Blackpool
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$69 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Orbitz and Hotwire so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Douglas, Isle Of Man
    Add Photo Photos
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
    Nearby
    Sponsored by:
    Abbey House Hotel
    739 reviews
    82.91 km away
     
    The Welbeck Hotel
    428 reviews
    .26 km away
     
    New Guilderoy Hotel Blackpool
    691 reviews
    99.73 km away
     
    Slieve Donard Resort and Spa
    3,030 reviews
    92.21 km away
     
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    Ask a question
    Questions & Answers
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 14 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Jeanne B
    22 May 2017|
    AnswerShow all 8 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
    1
    Vote
    Room Tips
    "Ask for a room facing the harbour with a balcony. They are a bit more spacious than those facing the car park"
    Read review
    "Sea view was nice when you wake up on a morning"
    Read review
    "Sea view room"
    Read review
    "Try to book a room with a sea view well worth the extra cost."
    Read review
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