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Just returned from a 5 day Alfa Coach Holiday and I can can say that Jason and the team are very well organised and the service was 110%,Everything from Reception, Restaurant, Management, Bar & Housekeeping everyone was excellent you couldent fault the place or any...More
My partner and his family and I came down to Ilfracombe for a special occasion, we paid £52 for a double room and I must say it was not worth the money at all! Bedrooms are extremely dated! Not a proper duvet on the bed...More
1 Thank emily_jharvey
Response from StaceyBungay, Customer Care Team at Imperial HotelResponded 8 December 2016
I was sorry to hear that some aspects of your recent stay didn’t live up to expectations.
I was a little surprised by your comments regarding the staff as we generally receive positive feedback for all of the staff in the hotel. Having...More
A last minute decision to visit for two nights, didn't know what to expect, lovely greeting with loads of information, room was good, very clean and tidy, unexpected sea view. Breakfast was included and lots of choice , very attentive waiting staff , very efficient...More
the staff are wonderfull they cannot do enough look out for Liam and Johnin the dining room they are lovely nothing is to much trouble and the manager is great too very helpful cannot praise this hotel enough had a memorable stay
What a great place to stop the staff were just brilliant especially Jason
The evening entertainment was fantastic with singer Antony
Bingo is a must with Jason the caller made us laugh from the start.
Definitely returning with Alfa holidays the people who were on...More