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Bay Dilkhusa Grand Hotel

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Bay Dilkhusa Grand Hotel
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611 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Burnley
Reviewed 6 days ago NEW

Came a few years ago and this time what a change, will not leave it as long next time.We loved the place our rooms were great loved the breakfast buffet and couldn't fault the food in general.Have to say though the steak night we paid extra for was a big disappointment and not worth the extra money.Quality of food was...

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Helpful?
Thank PhillipKBurnley
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. We really appreciate your feedback and will help us to improve. I am glad you enjoyed your stay with us and noticed how much we have improved in the last few years. Once again, thank you for visiting us and for your review...

Manchester, United Kingdom
Reviewed 1 week ago

Stayed at this hotel for the New Year Celebrations with 3 friends. We had a great time and the hotel couldn't do enough for everyone. The little extras like afternoon tea. Champagne Reception and Danish Pastries provided every morning. The service we received was very good. My only complaint was that the hotel was cold. As soon as we went...

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Helpful?
2Thank carolspooner
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important and will help us to improve where needed. I am glad you enjoyed your stay with us during the New Year; it was great to see so many people having a good time. Once again, thank you for visiting us and for your...

West Midlands, United Kingdom
Reviewed 2 weeks ago

Bathroom - bath too small no shower and overall hotel needs upgrading and refurbishment Food could do with being hotter No organisation of food services, or bar areas and bring in the new year. However majority of staff friendly

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Helpful?
Thank Karen C
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your comments. Your feedback is important and will help us to improve where needed. During 2016, we followed a refurbishment programme and redecorated 24 bedrooms. We will continue our programme with 12 more bedrooms during February 2017. Once again, thank you for visiting us and for your review and we hope to see you again...

Birmingham, United Kingdom
Reviewed 2 weeks ago

the room at hotel needs refurbished .the bathroom was a mess no cleaning equipment the shower was dangerous could not be adjusted from hot to cold .the food was ok but could do with being warmer staff were very friendly room no 9

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Helpful?
Thank WILLIAM C
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your comments. Your feedback is important and will help us to improve where needed. During 2016, we followed a refurbishment programme and redecorated 24 bedrooms. We will continue our programme with 12 more bedrooms during February 2017. Once again, thank you for visiting us and for your review and we hope to see you again...

Reviewed 2 weeks ago

Arriving on a cold evening, we were pleased to find that our room was warm. It had been relatively recently refurbished so was clean with pleasant decor. No parking was available but being December we were able to park not too far away on the street. Breakfast was all buffet with the breakfast chef working really hard to keep it...

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Helpful?
Thank RDH1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us and we hope to see you again in a near future.

Reviewed 2 weeks ago

Hotel tired, but lovely staff plus manager, entertainment room to small could not fit us all in, so missed out on the fun. Food ok, Shearings please don't over fill your hotels, think about the comfort of your guests.

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Helpful?
Thank Linda H
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your review. Your feedback is important and will help us to improve where needed. I am glad you enjoyed your stay with us and I will pass your comments to our Head Office. Once again, thank you for visiting us and we hope to see you again in a near...

Birmingham, United Kingdom
Reviewed 3 weeks ago

We went to the Dilkhusa Hotel for Xmas 2016,we had a great time all the staff were very friendly the rooms although old were spotless,the food was great and the entertainment was very very good,we would go back there anytime.

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Helpful?
Thank John A
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, all members of staff worked really hard to make sure our customers enjoyed their Christmas break with us. Once again, thank you for your review and we hope to see you again in a near future.

Atherstone, United Kingdom
Reviewed 4 weeks ago

Good value but no on site parking. Room overlooking back of hotel which could do with a tidy up. Reasonable choice at breakfast but staff rushed catering for large coach party and was unable to attract attention and missed out on vegetarian sausages.

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Helpful?
Thank Stuart E
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. The hotel only has 10 parking spaces and booking in advanced is normally required. Your feedback is important and will help us to improve where required. Once again, thank you for your review and we hope to see you again in a near future.

Leeds, United Kingdom
Reviewed 4 weeks ago

My partner & I have just returned from a splendid 4 day break with Shearings Holidays. I could not fault the hotel. The location was perfect, within easy reach of the town centre & the picturesque harbour. Our bedroom was a good size with comfortable twin beds & the bathroom had a nice shower cubicle. Also the flat screen tv...

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Helpful?
Thank Paul P
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed the food and the service. As you said, we offer an excellent value for money and all members of staff work really to make sure our customers have a good time with us. Once again, thank you for visiting us and for your...

Bideford, United Kingdom
Reviewed 10 December 2016 via mobile

We stayed here last minute for a get away weekend. The moment we walked in and were greeted by reception we were made very welcome and given detailed information about the hotel and timings. All the staff were engaging taking the time to chat and make our stay so relaxing. Charlie on breakfast and dinner was helpful and helped with...

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Helpful?
Thank timet0relax2011
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, all members of staff work really hard to make sure our customers have a good stay with us and I am sure they will be very pleased with your review. Once...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 

Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Region: United Kingdom > England > Devon > Ilfracombe
Price Range: $153 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, UK - Devon
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Questions & Answers

Here's what travellers have asked, with answers from Bay Dilkhusa Grand Hotel staff and other travellers.
19 questions
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Bath, United Kingdom
5 months ago
Runcorn, United Kingdom
over a year ago
Slough, United Kingdom
22 days ago
Goole, United Kingdom
over a year ago

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Questions? Get answers from Bay Dilkhusa Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear are quiet but have no view.”
 of 5 bubbles RDH1, 4 Jan 2017 | Read review
“Pay extra we did, got a front of hotel room. But us and our friends found it very noisy from the rooms above.”
 of 5 bubbles F3346KVlindah, 2 Jan 2017 | Read review
“It's a four story hotel but the lift only goes to the third”
 of 5 bubbles johnaZ5996IC, 29 Dec 2016 | Read review
“Pay for an upgrade from the £99.00 rooms”
 of 5 bubbles vicjanwakefield, 26 Nov 2016 | Read review
“Room 301 (single room)”
 of 5 bubbles 193stuarte, 31 Oct 2016 | Read review
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