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    Shepiston Lodge Heathrow

    31 Shepiston Lane, Hayes UB3 1LJ, England
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    2017-12-31 2018-01-01
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    US$102
    US$102
    Traveller (18)
    Room & Suite (11)
    Dining (2)
    Overview
    • Excellent33%
    • Very good37%
    • Average16%
    • Poor6%
    • Terrible8%
    1 week ago
    “Excellent service , value for money ”
    1 week ago
    “Best Bed and Breakfast ”
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (78)
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    1 - 5 of 66 reviews

    Reviewed 1 week ago via mobile

    I stayed at this lodge for 3 nights and the service provided by the staff was beyond expectation. The room was very clean and the team went out of their way to serve me. Well done to the team of Shepiston Lodge. I will come...More

    Thank vswanni
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 6 days ago

    Dear Guest , Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back again in near future.

    Reviewed 1 week ago via mobile

    Best bed and breakfast we have stayed, very neat and clean rooms, warm and comfortable beds the room was spacious. Breakfast was continental, check in was very smooth all the staff are very helpful we would like to thank the team for lovely stay we...More

    Thank faheemiqbal
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 week ago

    Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to your friends and Family I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay, once again many thanks for your...More

    Reviewed 3 weeks ago

    Arrived to find ensuite toilet broken (cistern broken and toilet not flushing) with excrement in bowl. Lied to on 2 occasions by member of staff regarding change of room - was told to call back at reception at 10.00pm when manager would be there. Arrived...More

    Thank Bob C
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 2 weeks ago

    Dear Guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss...More

    Reviewed 18 October 2017 via mobile

    On arriving yesterday October 17th I was greeted by the worst receptionist I've ever met! I did my booking through Booking.com and they'd taken my payment from my bank on Sunday I'd already rung and asked why they took payment when it wasn't a pay...More

    Thank Karensamantha71
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 November 2017

    Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More

    Reviewed 26 September 2017 via mobile

    Rooms only cleaned or changed on departure. Shower only runs from beneath unit. Breakfast is make yourself tea or coffee and toast. Kettle in room but supply your own tea. Coffee. Sugar and milk free car park is £8,00 per night. It's a skip with...More

    Thank Rip1456
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 4 weeks ago

    We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have improved our service levels to meet our guests expectations.

    Mercure London Heathrow Hotel
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    Details
    • Price range
    • US$43 - US$87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 22
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity and Hotels.com so you can book your Shepiston Lodge Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hayes
    • Also Known As
    • Shepiston Lodge Heathrow Hotel Hayes ,
    • Shepiston Hotel Hayes ,
    • Shepiston Lodge Heathrow Hayes, England, UK
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    Traveller (18)
    Room & Suite (11)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
    Nearby
    Sponsored by:
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    Questions & Answers
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    Room Tips
    "Never stay here or you will go ill"
    Read review
    "If your staying over for an early pick up in Heathrow, then this is the best value for money stay."
    Read review
    "Don't choose the room near the reception it was a bit noisy with people coming and going etc."
    Read review
    "I read that the second floor was best since you will not hear the noise of luggage upon your head..."
    Read review
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