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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,085 Reviews from our TripAdvisor Community

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Showing 3,530: English reviews
London, United Kingdom
Reviewed 4 April 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank John H
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

St John-in-Cornwall, United Kingdom
Reviewed 3 April 2014

This is the third time that we have stayed at this Ibis hotel. The lobby has been updated since our last visit and the reception is now very smart. The room is on the small side but like most people we only stop here for one night and it is ample for our needs and both clean and comfortable. On...

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Helpful?
1Thank johnny-glen
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind review, it is always a pleasure to receive a 5 star response and I know your feedback acts as encouragement & motivation for my team who really value these comments. We all look forward to welcoming you back to Ibis Heathrow again soon. Kind Regards, Richard Lee General Manager

Paris, France
Reviewed 3 April 2014

Review collected in partnership with Accorhotels.com
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Thank 228Phyllis
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Wolverhampton, United Kingdom
Reviewed 2 April 2014

We stayed here the night before our flight to New York The hotel was lovely and clean and the room size was good. Staff were also very helpful, called us our taxi for early next morning to take us to the airport and helped with our luggage. Literally over the road from Heathrow terminal one, where you can get on...

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Helpful?
Thank Amf84
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to review our hotel. My team and I are delighted that you enjoyed your stay at Ibis Heathrow, and we all look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Victoria, Canada
Reviewed 1 April 2014

The hotel lobby has been updated since we were there in March 2013, and looks nice. However, the price has doubled since last year, and the service has declined. Only two towels per room and they weren't changed daily. The bath is so slippery it's dangerous. We had to go to the front desk to ask for a bath mat....

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Helpful?
1Thank Michael D
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, but I was sorry to read that you were disappointed with your stay this year. I have noted your feedback and will review it with my team accordingly. Regarding our rates,we have not doubled our prices since last year but like all hotels our rates vary according to the date and when it is...

Victoria
Reviewed 1 April 2014

Review collected in partnership with Accorhotels.com
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3Thank Victoriasharon10
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Upstate New York
Reviewed 28 March 2014

The room was small but reasonably clean, and it was quiet. The bed was not terribly comfortable, but didn't keep me from sleeping. The bathroom was small and the toilet didn't flush properly. The halls were dark and the carpet there dirty. There is a restaurant, but the prices were very high for mediocre to poor food. Most of the...

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Helpful?
1Thank SophiesMom4
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback. I am glad that overall your stay was satisfactory, and I have noted your feedback on areas which we could improve in future. I hope that you will visit us again next time you fly from Heathrow. Kind Regards, Richard Lee General Manager

London, United Kingdom
Reviewed 27 March 2014

Review collected in partnership with Accorhotels.com
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1Thank Andre M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

bournemouth england
Reviewed 27 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank beverley44
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Towcester, United Kingdom
Reviewed 26 March 2014

Stayed here on the night prior to leaving for Miami. It does what it says on the tin, its a good place to get your head down for the night before a flight. The reception is spacious and airy and the bar is contemporary. Drinks are a tad expensive, but its London!

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Helpful?
1Thank Anna E
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a good stay and I hope you will visit us again next time you fly from Heathrow. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $67 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, England, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Shop around for rates”
 of 5 bubbles 4589712j, 23 Feb 2017 | Read review
“Book ASAP for best rates (£35), get Taxi instead of shuttle as cost about same (around £10 per couple)”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
5 of 5