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Ibis London Heathrow Airport

Expedia.comUS$42*
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#6 of 12 Hotels in Hayes
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis London Heathrow Airport
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4,251 Reviews from our TripAdvisor Community

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Showing 3,674: English reviews
North Vancouver, Canada
Reviewed 10 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank DanielKOBrien
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Launceston, United Kingdom
Reviewed 9 June 2014

Small room but clean and very quiet (under the flight path). Food and drink was very pricey - as was the car park overnight. That said, if I have another 7am flight I will definitely stay at Ibis LHR again.

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Helpful?
1Thank CornishJanner
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel. I am pleased that you had a good stay with us and found the room to be value for money. With regards to our Food & Beverage prices and parking tariff I can assure you that we reguarlly benchmark our prices with similar hotels in the area and our prices are very competative for...

Heathfield, Sussex
Reviewed 8 June 2014

By no means a criticism of the courtesy of staff or the quality of our room, but we were astonished that, whilst there is plenty of indoor signage to reach rooms and even to the ironing room on each floor, there are no signs to direct to either stairs or lift, or very importantly, the exit on each floor. This...

Review collected in partnership with Ibis Hotels
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Helpful?
1Thank Hilary B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel and sharing your feedback. We do have directional signage on the corridors directing guests towards the lifts and main stairs, but I am sorry if you found this unclear. I would also like to assure you that we have five sets of emergency exit stairs all of which are illuminated with the green 'running...

Los Angeles, California
Reviewed 8 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank triftravellers
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Reviewed 8 June 2014 via mobile

Had to stay 4 nights in a small room with less than a meter space between wall and bed where I found some leftovers from the previous guest. Bathroom was always smelly, the breakfast area often that crowded, that I had to share a table which often were not wiped. At the end they forgot to process my laundry which...

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Helpful?
1Thank World2Visit
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I will investigate the points you have raised with my team.. Please feel free to contact me directly if you wish to discuss this further. Kind Regards, Richard Lee General Manager

York, United Kingdom
Reviewed 7 June 2014

I arrived as planned only to find a very long queue at the check-in desk. Clearly not enough staff or terminals. I approached the manager and asked where the priority check-in desk was as I am an Accor gold card holder. She told me there wasn't one as they didn't have enough computers. I waited my turn in line and...

Review collected in partnership with Ibis Hotels
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Helpful?
2Thank DTA1975
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback but I was really sorry to learn of your dissapointing experience. I would like to discuss this matter with you in more detail and would be greatful if you could contact me at the hotel directly. Kind Regards, Richard Lee General Manager

Gloucestershire, United Kingdom
Reviewed 7 June 2014

This hotel is in a great location - just a short ride on the Hoppa bus from the airport. From the outside and the reception, this hotel looks really nice. The corridors to the rooms look like a hostel or somewhere I stayed on school trips. Our double room was the size of a shoebox, but had new fixtures and...

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Helpful?
Thank DandelionMind
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I will investigate the points you have raised with my team.. Please feel free to contact me directly if you wish to discuss this further. Kind Regards, Richard Lee General Manager

Sydney, Australia
Reviewed 6 June 2014

I like this hotel because its so close to the airport, the room is spotless, the bed is comfortable, the bathroom is clean, staff are very helpful, the bus to the airport is £4.50 in front of hotel every 30 mins..

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Helpful?
2Thank betheljoy
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel, I am pleased that you had a good stay and found the transport convenient. I hope that you will vist us again next time you stay at Heathrow. Kind Regards, Richard Lee General Manager

London, United Kingdom
Reviewed 6 June 2014

I have stayed in many ibis hotels, as I like the consistency of their product. This hotel is really convenient for Terminals 1-3 especially, but also has a direct (free!) bus to T5. The rooms are ibis standard (the bed is soooo comfy), with extra thick glass, so we heard no noise despite the hotel being close to the beginning...

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Helpful?
2Thank christibbett
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write a review and share your kind words. I am delighted that you enjoyed your stay at Ibis London Heathrow Airport, and we look forward to welcoming you back again in the future. Kind Regards, Richard Lee General Manager

Melbourne, Australia
Reviewed 5 June 2014

Hoppa Bus took us to the front door and check-in was simple and smooth. We asked for a ground floor room to a avoid lifts and steps however there were a few steps. The room size was good and ample space for an open suitcase. The room interior was older style with tea & coffee but no safe. Sleep quality...

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Helpful?
1Thank Austraveller49
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write your review. I am pleased that you had a good stay and Ibis Heathrow and found the location and transport services convenient for your needs. I hope that we will have the opportunity to welcome you back to Ibis Heathrow again soon. Kind Regards, Richard Lee General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $75 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, England, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
74 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose this hotel”
  • cutains broken
  • cutains broken
  • room smell of glue, after looking where the smell came from, found this in bathroom
elsie539, 14 May 2017 | Read review
“Dont get a ground floor room”
E2936QNmichaelh, 3 May 2017 | Read review
“Don't stay here, it's a transit hotel only”
SimoneL901, 30 Apr 2017 | Read review
“remote had dead batteries. just had decaf coffee packs and got the same when we asked for regular coffee packs.”
657evelyng, 4 Apr 2017 | Read review
“Our room was at the end of a hallway, and it was very quiet.”
WorldM_13, 2 Apr 2017 | Read review
5 of 5
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US$42* /night
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Prices are for 1 room, 2 adults
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