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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,079 Reviews from our TripAdvisor Community

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Showing 3,524: English reviews
Nantwich, United Kingdom
Reviewed 12 January 2014

I stayed here with passengers attending The Royal Albert Hall for a Carol Service just before Christmas. The rooms were very small but clean and had everything needed. The bathroom again, very small and basic but clean. We were expecting a continental breakfast but to everyone's delight we had a fantastic full English which was really very good. The staff...

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Helpful?
Thank Chris W
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to review our hotel, I am pleased that you enjoyed your stay with us, and especially the breakfast. I hope that you will visit us again soon. Kind Regards, Richard Lee General Manager

Edmonton, Canada
Reviewed 12 January 2014

Review collected in partnership with Accorhotels.com
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Thank Chris B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Plymouth, United Kingdom
Reviewed 11 January 2014

Review collected in partnership with Accorhotels.com
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1Thank Lynher
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Stockholm, Sweden
Reviewed 11 January 2014

Stayed here while on a forced layover. The airline put us up there and provided a bus and fed us. Very functional hotel if you need somewhere to stay for a night that is near the airport. Beds were fine (two singles) and hotel was quiet. We ate in the restaurant at 1:15am and the fish and chips was OK....

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Thank SkiingCyclingDave
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, I am sorry to hear that your journey was disrupted but I am pleased you enjoyed your stay in our hotel, even if it was unexpected. I hope that you will choose to visit us again next time you stay in this area. Kind Regards, Richard Lee General Manager

St. John's, Canada
Reviewed 10 January 2014

The Heathrow IBIS has become my go-to hotel for layovers when passing through Heathrow. Its close to Terminal 3 and the beds are comfortable. The beds are large with the result that there’s hardly any space left in the rooms. For a one night stay, its not a problem. The rooms are well sound-proofed. In fact, you have to be...

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2Thank scd_martin
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review, I am glad that you had a good stay with us and pleased that we have become your perferred hotel at Heathrow. Regarding the check-in & checkout times, our standard times are check-in from 12 midday and checkout by 12 midday the next day, if any guests wish to extend these times either with...

Plymouth, United Kingdom
Reviewed 9 January 2014

Sorry in advance my review is a bit long. This is my 3rd stay in this hotel. My husband and I were in London for the new year eve so booked 2 nights from 31Dec 2013 to 02 Jan 2014 separately. I mean I made two reservations 1 night each. The 1st night (check in 31/12/13) was booked from hotels.com...

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2Thank Sofiah123
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking time to review our hotel. I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests. I am sorry for the shortfall in service you experienced, I have noted your comments and will review them with our team...

London, United Kingdom
Reviewed 9 January 2014

Wasn't expecting too much from an Ibis, and I was flying out the next morning fairly early, but as I got there to check-in, a busload of tourists was just lining up at the desk. It was about 9pm, and they went through each individual in the group (many of whom were obviously supposed to be grouped together, according to...

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2Thank Erica B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking time to review our hotel. I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests. I am sorry for the shortfall in service you experienced, I have noted your comments and will review them with our team...

Birmingham, United Kingdom
Reviewed 7 January 2014

Enjoyed our stay. Room was clean quiet and comfortable. The negative was in the morning when I woken up with my back covered In bites from bed bugs. I did not report it as I did not have time as i had a flight to catch.

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1Thank j_m_debono
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your review and for the message you sent us via our Guest Satisfaction Survey. We treat any suspicion of bed bugs very seriously and we have had the room inspected by our independent pest control company who have advised there was no evidence of pest activity at the time of their visit; we will reply to your...

Bodmin
Reviewed 6 January 2014

After a long trip from Singapore we stayed at the Ibis. Expectations were not very high due to the very low cost, but we were pleasantly surprised. Decent bedrooms and friendly staff. The late bar snack was very good for 9pm and the breakfast was superb. I was a bit surprised to be paying £12 for overnight parking but I...

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Thank AlanLBodmin
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing our hotel. I am pleased that you enjoyed your recent stay at Ibis Heathrow, and I hope that you will visit us again next time you travel from Heathrow Airport. Kind Regards, Richard Lee General Manager

London, United Kingdom
Reviewed 5 January 2014

I only spent a night here and arrived quite late so it was just a quick bite to eat, bed, then an early start. The staff were polite and helpful and the food was pretty decent too. Room was what you'd expect for an ibis with enough space and the bathroom had a shower and bath tub. It was very...

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Thank PeterSmith2012
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments. I am sorry that you did not recieve your wakeup call, unfortunatley we did have a technical problem with our wakeup call system which has now been resolved. I am glad that the rest of your stay was more satisfactory, and I hope that you will give us another opportunity to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $67 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, England, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around for rates”
 of 5 bubbles 4589712j, 23 Feb 2017 | Read review
“Book ASAP for best rates (£35), get Taxi instead of shuttle as cost about same (around £10 per couple)”
 of 5 bubbles , 21 Feb 2017 | Read review
“Ours had a very small toilet room was on the 5th floor...”
 of 5 bubbles Y6418OPmikeh, 17 Feb 2017 | Read review
“I prefer the back and higher floors. But the decent windows cut out most outside nose anyway.”
 of 5 bubbles fionag648, 4 Feb 2017 | Read review
“Unsure, only stayed one night”
 of 5 bubbles BarryG93, 25 Jan 2017 | Read review
5 of 5