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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
GreenLeadersBronze level
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,407: English reviews
East Mids
Reviewed 16 September 2013

A one-nighter prior to a flight out, reception friendly and efficient, rooms and all the hotel very clean and welll-appointed, beds a lot more comfortable than they used to be. Rstaurant was bbadly under-staffed and whislt the waitress was very effcieint eerything took a prolonged time. Car parking no problem, will use again if I can be persuaded to fly...

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Helpful?
Thank HippyTraveller
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, and I a glad you had a good stay with us and enjoyed the comfort of our new "Sweet Bed by Ibis" bedding. Kind Regards, Richard Lee General Manager

Nottingham UK
Reviewed 16 September 2013

The hotel is only a short bus ride from Heathrow Central station - buses 111 and 105. Easy check in and out, friendly reception, with a good menu and bar. The rooms are ideal for a short stay of a few nights with comfortable beds and clean bathrooms. I heard no aircraft noise. I would not hesitate to stay again.

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Helpful?
Thank SifnosNo1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for taking the time to post a review. I am delighted that your enjoyed your stay at Ibis London Heathrow and I look forward to your next visit. Kind Regards, Richard Lee General Manager

London, United Kingdom
Reviewed 16 September 2013

That's what you will get with Ibis Heathrow! Very nice, clean hotel with nice receptionists and restaurant personnel. Rooms are rather big for London and for the money you pay, they are clean, equipped with everything required and what's good is that it has a restaurant as well. All in all, very nice hotel, but I've never been disappointed with...

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Helpful?
Thank Cristina S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind comments, it is always a pleasure to recieve positive feedback. I am glad that you enjoyed your stay at Ibis London Heathrow, and we appriciate your loyalty to the Ibis brand. I hope to welcome you back again soon. Kind Regards, Richard Lee General Manager

Geneva, Switzerland
Reviewed 15 September 2013

I stayed here for 3 nights as I was flying out soon again and needed a rest. Overall, it was a decent hotel and I would recommend it but at the same time I wasn't like "Oh wow, I will definately stay here again!!!" The hotel itself looked great with hanging flower baskets outside and the lobby I felt was...

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Thank lizbert
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for your feedback, and for the local information which I am sure other travellers will find useful. I hope that you will still choose to stay with us rather than our competitor who you mention, and please consider the extra facilites we offer compared to them (Free WiFi, Tea & Coffee making facilities, In room telephones, shampoo/shower gel,...

Heidelberg, Germany
Reviewed 15 September 2013

I have stayed in other Ibis Hotels in Germany, and they have all been fine, but this particular hotel left me feeling like the much of the hotel had not changed since the 60's. While the lobby was clean, the hallways to the room had old (dirty?) and worn carpet, the hallway needed painting, and the sink in my bathroom...

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Helpful?
Thank Schrimcl
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am sorry if the decor of the hotel did not meet your expectations but I would like to advise that we are due to start a refurbishment project soon which will begin in October with a new Bar & Restaurant and continue next year with upgrades to our bedrooms and bathrooms. I hope...

Vancouver, Canada
Reviewed 14 September 2013

We wanted to stay near Heathrow T3, and were able to book with a special promotion. Decided to take a taxi, as we arrived late evening. Restaurant was closed at 10pm, so we ordered food at the bar. Unfortunately, service was very slow, and there were many used glasses, etc., left about on tables. Take-away, to eat in our room,...

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Thank KarenD_yvr
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am glad that you had a good stay with us, and we have noted your comments. I hope we will have the opportunity to welcome you back again soon. Kind Regards, Richard Lee General Manager

Canberra, Australia
Reviewed 14 September 2013

Nice clean hotel with very comfortable bed. Quiet and modern for a basic hotel. Location to city wasn't good and it was a hassle to walk to bus stop 10 minutes away then catch bus to train station then catch train into London. Took over an hour and half each way to get into london. Can recommend if you want...

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Thank Christine R
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, I am glad that you had a good stay with us and enjoyed the comfort of our new "Sweet Bed by Ibis" bedding. Kind Regards, Richard Lee General Manager

Sydney
Reviewed 14 September 2013

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1Thank stcsgt
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

colchester
Reviewed 14 September 2013

It's a long way from the airport but the bus is free. There is a good and substantial buffet breakfast. The rooms are fairly average if a little small. There was a modern tv in the room which makes a nice change as these sorts of places usually just have an old portable with poor sound quality and a remote...

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1Thank traveller448
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am glad you had a good stay with us. I am sorry if you found us too far from the airport, but we are located just 1 mile from Terminals 1, 2 & 3 and the free buses from Heathrow Central Station ( Numbers 105,111,140) normally take 10-12 minutes. Also the Hotel Hoppa...

Paris
Reviewed 13 September 2013

We stayed overnight in early September to take an early morning flight. Checking was fine and the room was adequate. Breakfast was supposed to be available from 0400 but the restaurant was completely in darkness at 0430 so we breakfasted at the airport. We were struggling bags and despite staff apparently standing around, nobody saw fit to walk the ten...

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Helpful?
Thank Littlebirdy2013
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, we have noted your comments accordingly. I hope that we will still have the opportunity to welcome you back again for a future visit. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $62 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, England, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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